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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I am from Morocco and I have been a customer for 5 years.
Payoneer has always been the perfect solution for my online transactions.
Great service, everyone and every company needs to use them.
Highly recommended a trusted and well known company.
I must say the wait time was none, only have to call 1time and it's correct. They are very professional.
Good service i am very happy with the help she gave me...
She was great. Nothing to add. I forgot her name, but she was quick to answer and sent me a link like she said, after I hang up.
I love almost everything about Payoneer and their services. It helps me to grow my business and pay my contractors as well as receive payments from my clients.
I've been with Payoneer about four years now and I am very grateful for their services. They have helped me out as a freelancer working overseas since the beginning. Payoneer fees are reasonable, but the bank fees can be a killer so watch out for them, Payoneer does not have control over that so if you are thinking it is something to do with their service, it isn't but you will find that in comparison to bank to bank transfers, the fees are minimal. Payoneer are fair and their customer service is excellent I now have three currency cards and all work great anywhere in the world.
I am glad to use Payoneer service. It has a great Service and customer care officer was very polite and helpful conversation. They are resolving problems in minimum time.
The money should be available much faster after I withdraw funds from UpWork. Two days are way too much.
And I think the customer service needs to answer the calls with less delay.
Very helpful and friendly present. Then want to understand everything and solve any problem as soon as possible.
I thought it would be very hard to describe my problem, but they made it very simple and they are ready to help more. Perfect
Not necessary to explain.
The women who took care me for a help
She gave me amazing service with wonderful attitude.
Thx
I was interesting by one of the services and I receive great explanations with all the details I need to decide
The guy was polite and patient
Very professional
I love Payoneer - there's nothing not to love actually. Customer service is the best you can find, their employees are always available and kind. Any issue is resolved within minutes! My funds arrive fast, I can use my PrePaid cards anywhere and I can manage everything from their app and website. There's nothing more I can ask from these guys, I wouldn't change them for the world!
The CS went out of her way to help. I've been fussing over this ID for as long as forever. She was so nice <3
I had a wonderful experience with Bry. I had series of issues and he had resolved all of them in one chat.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members