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Payoneer

3.6

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 4 days

Instant Feedback

1 review

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Great customer service
July 19, 2018

My personal thought that they were not going to be able to help, in the end they solved the problem.

Date of experience: July 16, 2018
New York
1 review
0 helpful votes
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Best way to get paid
July 19, 2018

I feel very happy using Payoneer. I believe it is the best way to get paid. Specially as a freelancer. When doing business you know that you have peace of mind that they be there to assist. Great customer service experience.

Date of experience: July 16, 2018
Texas
1 review
0 helpful votes
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Fast service
July 19, 2018

Was the only call in que and was attended within a minute or less. I will recommend

Fluent and listened well and solved my needs quickly

Date of experience: July 16, 2018
Jamaica
1 review
0 helpful votes
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Payoneer is ok
July 19, 2018

Pay one er is convenient for a person like me who works online to receive payment, I lost my card a month ago and reordered another and still haven't received. That leaves a bad taste in my mouth

Date of experience: July 16, 2018
California
1 review
0 helpful votes
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Changing payoneer
July 19, 2018

Excellent service, I appreciate all of the courteous assistance
I appreciate the assistance given by the help.
Thanks

Date of experience: July 16, 2018
Montenegro
4 reviews
31 helpful votes
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I used to love Payoneer. Useful and easy to use features made receiving money from clients work like a dream. Suddenly, after 3 years, it is not possible to send payment requests anymore. Congrats!

Date of experience: July 16, 2018
Morocco
1 review
0 helpful votes
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Very great
July 19, 2018

I had a great experience and great assisstance and im waiting for the next steps to follow to link my payoneer to paypal

Date of experience: July 16, 2018
Nigeria
1 review
1 helpful vote
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Payoneer is doing well, but there is still room for improvement. Please give Africans more attention in your service, thanks.

Date of experience: July 16, 2018
Morocco
1 review
0 helpful votes
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I liked the customer service because they are professional, polite and helpful... i strongly recommand payoneer

Date of experience: July 16, 2018
Serbia
1 review
0 helpful votes
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I am glad I had call with customer service,
He strongly tried to resolve my problem.
I am sure he will help until the end.

Date of experience: July 16, 2018
Germany
1 review
0 helpful votes
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Professional
July 18, 2018

Deep commitment to customer needs and professional customer care service. I recommend this service to international community.

Date of experience: July 16, 2018
India
1 review
0 helpful votes
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Recently am contacted, with payoneer customer care. But i am unsatisfied with their business. They told me i will get a reply before of 24 hours from their approval team. But 5-6 days overs am not get any single reply form their site. They were given me a fake assurance. I am disappointed.

Date of experience: July 16, 2018
Bangladesh
1 review
0 helpful votes
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Emergency support
July 18, 2018

I can not log in my account, immediately I contact the call center to share my account problem and they fully support to continue my account

Date of experience: July 16, 2018
Bangladesh
1 review
0 helpful votes
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Cool Conversation
July 18, 2018

Payoneer is the best service I ever found. I would love to use payoneer it forever. I will recommend other to use payoneer for their business or personal payment.

Date of experience: July 16, 2018
Philippines
1 review
0 helpful votes
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Perfect To All Of Us
February 18, 2021

Payoneer is the number one payment provider that i found now

Recommended For All People Specially For Freelance like me,

SALUTE TO PAYONEER

Date of experience: July 16, 2018
Bangladesh
1 review
0 helpful votes
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Great Experience with payoneer
July 18, 2018

Thank you so much, very useful Support Center and knowledgebase website contains. Reliable, Trustable payment method in the world.

Date of experience: July 15, 2018
Bangladesh
1 review
0 helpful votes
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It's helpful
July 18, 2018

It's help me a lot to understand my account information and what should I do to get my account back.

Date of experience: July 15, 2018
India
1 review
0 helpful votes
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Payoneer has been good to me but there's some improvements needed in Mobile application and payment processing

Date of experience: July 15, 2018
Pakistan
1 review
0 helpful votes
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Card renewal Problem
July 16, 2018

My Card is expired and I'm being asked to load the expired card with fund in order to get it renewed which should not be compulsory. The purpose of renewal is obviously to load the card with fund. I think Payoneer should stop asking this irrelevant and out of the way requirement.

Date of experience: July 14, 2018
Somalia
1 review
0 helpful votes
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Wasting time
July 16, 2018

Great service but taking tame when you
Tall problem thats shame!
I registered my account 4 days before still i'm waiting
This time i make money whit my time

Date of experience: July 13, 2018