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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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It's good supported and usefull Master card for freelencer And online worker Who want work with international client. So we who don't have PayPal support in our country Payoneer is must
Not all the companies and people you speak with are real, there is many fake, at least this are fake: greencard organisation/USA immigration (who also claimed they from the lottery)
I called Payoneer customer care and waited for only a minute before being connected to an agent which was very nice. During the call at some point I ran out call credit and the agent was kind enough to call me back, I appreciate good customer care keep it up guys
Everything about the experience was excellent! I would recommend their services. The agent was able to answer all of my questions and the one she wasn't sure about she was able to get the answer for.
My experience with Payoneer's customer care service is always a good experience. They are always polite and professional.
I just started using payoneer and im not quite conversant with it yet
So im quite neutral about it
So just give me some more time
Thanks
Resp. Sir
Payoneer salery not transfered in my local bank account since 24/08/2018. I waiting long time but salery not transfer in my account. I hope you help us. Thanksharma.
I have some issues on my account and I spoke to customer service. I hope to hear news on Monday to solve the issue.
Great customer service.
Always available to respond to your questions and provide support. Greatly recommended.
I would love to use the Payoneer payment gateway. I am very satisfied with Payoneer's customer service.
Payoneer made my transactions easy, no need to bring cash and is widely accepted by merchants. Thank you, Payoneer!
Customer service is the best too.
My company uses payoneer to pay us. I was told my money would be in my bank account within 4-5days this still hasn't happened and my queries status is closed yet I still haven't recieved my money.
No response yet from payoneer getting concerned.
I applied for Payoneer and everything has run smoothly. They have great customer service and I highly recommend this company.
Customer service is very fast, helpful and perfect. Thanks so much for the interest. I am glad to work with payooneer service.
Great Experience, Thanks for helping me. I was a bit confused but the agent clearly explained to what will needed to be done in order to prevent certain actions. I really appreciate it
Very, very satisfied. Operater is kind, patient and professional. I would recommend you to everyone.
The agent was very nice, polite and helped me with my case.
The information was accurate and she took the time to review in detail my case.
I am their customer and oh if you have a question or something at one point and looking for a quick fix, they suck at it. You send a mail to customer service (after taking about 15 mins just to be able to send a message from their terrible support page - you cannot mail them directly) they send you FAQ answers which didn't help in the first place. Same with the live chat. You wait for 35 mins on the queue just to receive an answer that says we are doing our best. No solutions no information as to why this happens!
I hate their service...
So I have an upcoming transaction since 17th of September 2018 Monday and I need that money. But I am still waiting and today is 21st of September 2018 Friday (3-5 days that they mention has passed). I try messaging them no results. My teammates got their payments and I didn't and there is no reason for it, no information on it.
I am just waiting for their mercy and with no compensation of my losses due to this delay!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members