On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
At first I love how payoneer works especially that it has
A lower fee than Paypal. But It been 2 weeks since my payment
Was sent and until now I still haven't received my payment.
I have an emergency at home which I find this case very disappointing.
I would rather pay a higher fee at least I could get my payment right away.
But i wonder why my colleague received his payment in just 2 hours after the process that why he refer payoneer with us his co worker and mine originally 48hrs and now it been 2 wks and I still didn't received my payment.
The service made an embarrassing situation easier to handle. The representative was very professional and caring.
Still had to improve on your services. Consider peer to peer transactions too and allow your service to be flexible especially the issue of credit cards. Thank you
Theodore changed my view of Payoneer and kept my business. Thank goodness they are loyal to thrive members.
Excellent service! I am very pleased to use the system for money transfers. The service is as easy as ABC and money are transferred immediately after the transaction.
All was good. Im really have good experience with this customer service. I want to recommend everyone
Payoneer always helped me and their Service is really Great! No delay nothing! If they Say 3days they Would Reply within 2days, Payoneer is Great I'd Suggest everyone Using this!
I have recently registered on Payoneer.
I normally receive overseas payments through other payment methods but they are very slow time consuming and extra fees, Since i have joined Payoneer services, It could not be easier and cheaper.
Transactions in matter of minutes and instant withdrawal through its prepaid/debit card VIA atm.
Much recommended to those seeking a way to receive overseas payment in matter of minutes with cheaper fee structure.
Very professional and friendly. Super supportive and extremely helpful. Keep up the good work. Looking forward to future interactions with Payoneer.
They were very professional and helped me get my issue done very fast And help me resolve my issue with outstanding speed and efficiency
Great job Team Payoneer! I would recommend Payoneer to all. They are professional and always take care of my account needs in a fast and timely manner no questions asked. Once again thank you Team Payoneer!
Always very straight forward with payments. They are also helpful and patient when you call with questions. Easy to work with.
My experience with your company was a pleasant one. All of my concerns was addressed in a timely manner, I was walked through each step of of the online process.
You are the best bank to use in our e-commerce. Thank you I am very happy to use this Bank I will tell all my friends to use your Bank
I called today the custom service and I connected the assistant unexpectedly fast and my issue was solved in few minutes.
Thank you Troy.
Great company to do business with. Customer service has been awesome whenever I needed to contact them.
It's so good to receive our International level payments in our direct local bank account, And Pyoneer fees also so less as compared to other Payments online applications
Payoneee has good services... i feel safe recieving money here and all i feel all my informations are secured and safe too. Thanks to payoneer for making me get paid... getting paid for me was a problem initially before i found payoneer
Very nice experience on every detail. I am very satisfied. Great customer service, fast and easy to use.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Money Transfer Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there Danica,
I am sorry for the frustration. I can see that the payment approval department was waiting for certain information from you to continue reviewing the payments for loading to your account. I can see that this was resolved a few days ago and the payments loaded to your account.
If you are still experiencing any issues, please feel free to send us a private message here so we can take a look.
Thanks,
The Payoneer Team.