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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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My experience with Payoneer was excellent. All my concerns were solved. The customer service representative explained everything and she is polite on the phone.
Payoneer provide best services as compare to other platforms. I really appreciate there support team, they provide instant solution. Overall, I have an excellent experience with Payoneer.
Swift, reliable and easily accessible across the globe.
Great experience with Payoneer customer service. They are very interested to answer all my questions.
Madam Hanahh has been very professional and polite. I would recommend call service customer care for resolving your problems.
I have a very happy experiences so far with payoneer, you guys have been wonderful and very helpful. Thanks for your amazing works. No complication so far.
Being a freelancer in Pakistan is not easy, but payoneer makes that worth it, quick transactions to great rates everything just perfect :)
It was a wonderful experience and i, m fully satisfied.
I dealt with one of the most professional and kind customer care rep today who was able to resolve my issue professionally and amicably
I opened an account 6 years ago and wanted to keep it since its linked to my primary email and for some policy they had before they were charging me 6 annual fees without we even using the service ones but my representative found a solution and the only reason i'm giving it 4 starts is because i'm just waiting to confirm my new card and hopefully all the charges go away since i never even had money in the account I'll keep you posted.
I have been trying for weeks to get a positive response after applying for a Payoneer card. I have done and sent every piece of document and answered every question and it's been nearly 4 weeks and I am
Still being given the run around after several back and forth email communications, phone calls From May 29,2020 and promises of my matter being "high priority " yet it takes weeks to get an update and the approval process on the site says 3 days. My card status still says pending. This is ridiculous, if I had known this platform would have been so much of a trouble I would have stayed away. Called today and they said I have to wait another week to get an approval which means, after approval I have to wait for the card to be shipped out then another 7-15 days wait to receive. That's ridiculous! I am very upset and disgruntled with this customer service or whatever, I wouldnt recommend anyone; if you guys can't handle a simple card issue process! It's 2020, cards are issued and delivered within a a matter of days or less than a week.
"Payoneer Best" option for online Business
I am completely satisfied with Payoneer Services.
It's one of the best" plate form for online independent Freelancer's as well as other Businessmen's?
Payoneer have introduced a second step security and they send you a code which I wasn't getting turns out it was a misunderstanding on my proper phone number so we will see now if things get better
Customers Service on phone is very good and Agents very polite and respectful.
Understanding your issue
I had an issue with Pending payment and called Payoneer. Paulo answered my call and helped me through the process. What made me more happy was the fact that he called me back after my airtime exhausted to assist me with the issue and in less than 2 minutes it was resolved even though he told me it would take 2hrs. Thanks a lot. You guys are better than PayPal by far. Please, I was not paid to post this. I was just too happy with the way I was treated. It's a pleasant experience tbh
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members