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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I am a freelance worker and my clients are individuals, not businesses. As per Payoneer T&C, I can no longer receive payments from my clients. I wish Payoneer reviews this policy.
As i said in the survey everything is good except the response to the emails is too late but it's ok
Thank u Payoneer
M very thanks full to poyneer customer care services. Such a good and excellent services provided to our customer and furthr solved the problm. Thank you Poyneer.
I am writing a story that has set me into different moods over a month. After signing up as a Worldventures Business Representative, I was left in the wilderness. I found my way to register to be receiving payment through PAYONEER, as was recommended by my Marketing Director. A week after registration, I started exchanging emails from Payoneer for account verification. I contacted my up liner in the Business and he noticed that I might have requested a Payoneer Card. I could not even remember my request. Honestly, I am not a software tech type, so I have always forgotten a lot of things and done a few wrongs online. As I write, my Career at WV is about to crash as most of my clients are requesting proof of payment from Worldventures, which I have none. I can't show it's True though I know. How can I deal with such? This should send a point that needs to be acted upon by either party of the companies involved, Worldventures & Payoneer so that members do not get to my stage. I believe my issue would be resolved as long as the companies remain committed to their customers irrespective of their location or color in the world. Thank you.
I called them. Within few minutes he solved my issue.
I've been using Payoneer for 3 years now and I have never had a bad experience, all my payments have arrived on time and the customer service is as clean and fast as you can get in this market.
The fees are a bit high but they are completely worth it if you considre you're not dealing with average bank bureaucracy.
I'm a very, very satisfied customer.
Excellent service by very polite staff. Thumbs up. Except that the waiting time can be reduced a bit.
I contact customer care to follow-up my unlinking process and i was surprised they give immediate response to my request.
The response was fast and clear. I am expecting the verification issues will also be solved within a short time.
Their customer support is truly amazing! Each time I called they have handled the request with the utmost professionalism and respect towards me as a client!
To get access to my money taking forever and too cumbersome Feedback slow.
Best ever, I live payooner support team you guys are doing great. I'm glad to have worked with great
The best customer care ever. Outstanding experience. I just loved how fast my issue was resolved. Thanks
As a person who is constantly on the go and pressed for time, getting quick and reliable service is of paramount interest to me! The service I received, from the Payoneer agent satisfied all my needs in a timely manner. The agent understood quite quickly what I needed and provided the information after I satisfied the security requirements.
Just found my answer in two minutes. Great customer service.
I am satisfy from your reply to me. Thank you for your assistance. I am also waiting for my application proceed as soon as possible. I am also expecting this kind of response in future.
Customer care is very good and very helpful I love the customer care
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members