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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Payoneer needs to provide a good customer service. It should be a part of their policy. Payoneer has irresponsive emails and live chat. Only call is not the solution its an expensive thing. It took 7 days to clear just 92$ imagine what if the amount was bigger and with irresponsive emails get the customer more frustration. Act before its late
I received a quick response, afterwards I received an email with the information I requested, very kind, happy to talk with you
Experience is very good that Man sitting there understand me very carefully. But how much Time Payoneer take to solve my country Problem.
I added a new bank. Provided info and documents. And bank under review. And no reply waited for 6 days. Bad days Payoneer
It seems okay but I've had a hiccup. Hoping its resolved but overall a great site!
Very well done. Great Job! Thank you so much for the support. Great experience and easy to use.
I got a problem and i think i need to call payoneer and i solve my problem love it
The service provided at payoneer is superb as they always provide good customer relations.
I had a pleasant experience with the customer support team, and i got help to my expectations
I was waiting about 15 days for account verification. In that time I spoke few times with customer care, each time girls were very polite, but they could not do nothing to speed up the process.
Also one time I was 15minutes on call stand by and after that I got an information that there are not available operators, so I will get an phone call from your side, but that never happend.
My general experience until now is on low level, I hope you will be better in the future
After accessing my Global payment service
I will be highly experienced on Payoneer
Please access My Global Payment service through my account Customer id: *******
Really helpful
Thanks for payoneer customer care
Payoneer service one of the best service in the world
I was having issues with payoneer card address verificaton process but the customer care service gave me all the mandatory informations.
I talk with jin, she was absolutely sweet and charming in communication.
So far i have had very good experience using my payoneer account. The access is easy and the customer service agents are really helpful
Your customer care service is very good. Specially Arvin, Spin, Ana and Quinne are best. They solved my each and every problem so far.
Thank you guys
Sir, Not Found Your Databases My Date Of Birth.So I Upload a valid government issued photo ID my Payoneer Account. Review AND Update My Date Of Birth.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members