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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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My experience has been good since I started using Payoneer in 2011. The payment does not delay. The issue of the master card is a fast process.
Payoneer are the best Online banking system and they have best customer service
Fair one they have not solved my issue I don't know why am requesting to fill this please my fund is still in pending kindly approve my account for transaction please am begging
The application process takes too long here in the Philippines. They said in their website it will only takes 3 business days TO REVIEW MY APPLICATION, but until now, there's no update yet. It's almost 2weeks that there's no update. How disappointed... I can't receive the payment of the client because of this VERY SLOW PROCESS OF PAYONEER.
I just wanted to renew my payoneer card and they started to ask me for official documents of id, address verification etc... I sent them millions of papers but still can't make them believe that i'm real. Maybe they just don't want people from some countries... I don't know what their problem is but my problem is their verification center. They obviously can't decide who is real or not. Anyways i'm fed up with them... Just want to warn other potential users to be ready for something like this...
I'm humayun ahsan, a professional web designer, and email with over 2 years of experience, have!
I'm always glad to share my methods with people willing to learn and apply new things in their business.
I am weak in English. I don't understand properly. She varies friendly. She has solved my issue.
I was a hardcore PayPal user and a few months ago I shifted to Payoneer and I had an amazing experience with Payoneer. Their charges are reasonable, receiving accounts are amazing facility provided by them and the exchange rate is better than PayPal. Sometimes they took time to approve your payment requests but overall it is an amazing platform.
One of the most platform online payment services so many help this site
I use Payoneer to pay my suppliers overseas.
In general, the website and the mobile app are very covenient, and the customer support is very good.
Nevertheless, I've found 2 main problems:
1. My customers are mostly local and can't pay me through Payoneer.
2. A self deposit from my own (private nor business) bank account is not allowed, so in order to finance payments my suppliers I need to use my credit card (and the commission is not low - 3%).
They made it easy for me to withdraw and access my funds with just a few clicks. Very fast! Thank you Payoneer.
It was amazing experience they verified me then give me full support and details
Payoneer is the easy way ever to receive and send money online, so fast withdraw to bank accounts, and get your payout money from Amazong, Paypal, Ebay and more...
I can receive money from all over the world, its good for my business, thank you.
But I'm still waiting for resolve my pending payments issue
Moved from PayPal to Payoneer and can now get my money transferred to my account immediately and was also have a debit card. Excellent service
It's Great experience very carefully instructed me and resolve my every problem.
Thank you payoneer customer service
It took Payoneer almost TWO months to process my verification documents in which time they WITHHELD $800 without consulting me. Is this even legal? I called the help center more than 6 times, sometimes I was on the line for up to half an hour. Every time I was told my documents were being translated and I would get a response within 48 hours, which I did not. Several perfectly legitimate documents were submitted and not accepted because this company was not able to translate them properly, (because they were in French, I presume), this included my French electricity bill and an attestation of my address from my electricity company EDF. This supposed to be a multinational company right? What's to translate? It's an EDF bill! I received NO email warning me, in advance, that my funds would be withheld until the documents had been verified and no written apology. If I had known I could have used any number of other more trustworthy money transfer websites, like PAYPAL. I deem this company to be extremely unprofessional and frankly, I think they are out of their depth.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members