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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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It's the first time I contact with someone who speak English, it's very good experience.
I described my issues to the employer and she helped me very well.
I'm very happy about the service provide me thank you
I love payoneer its a great service helping All Compnies in really a great way if this review can help i will simply say Payoneer deserve an Award as they are doing great job and their Support tear is super amaizing great they speaks well and get intouch immidiatly when some1 call
It was my 3rd time calling, my payment was on hold because you needed documentation from me, I was frustrated due to many things that had being going on... A tornado striking my mom's area, my parents having some health issues, bills rising up due to overalls economy and lastly my cat passed away, I was at the verge of a melt down because I was really overwhelmed about everything and Leonard let me vent and understood the need I had, I worked for a credit card company for 9 years and durimg that time I helped many customers with waiving fees or interests due to needs they had, I never thought I was going to be in that position and was fortunate enough to find a representative and a company that were flexible with me given my situation.
My "pending payment" was not resolved until I called payoneer hotline it cost me a lot of load to resolved my issue with out knowing why my payment is pending! Thanks to customer service they help me out.
Good costumer service providing best knowledge the way of talking with customer are excellent, problem solving.
It was good, she was helpful, hope to talk with the customer care again
It's a really great experience. Has done a great job
Excellent Support.
Margot solve my problem very fast.
I'm very much satisfied.
Thank you to all the Payoneer family.
I decided to close my previous payoneer account. You have given a very good service. I am very happy to get your service.
Awesome very nice and polite person she was so good I was so angry but she let me feel good by her respect and services God bless her
I'm fully satisfied to talk with you with clear voice
Perfect! A+I am very satisfied with your service because your company does the best thing to resolve any issue we might have... like this time!
It was really awesome experience with payoneer agent she listen care fully all my problem and resolve my problem. Thanks team payoneer
Payoneer is the best and easy online banking platform that I had ever seen in my life. It's my honor to become a part of Payoneer. Their customer service is very highly responsible. I really impressed by their customer service.
Best experience with the team. Continue doing that.
Awesome company awesome staff and they are very cooperative
I've just talk to a lady and she was very supportive and helpful.
Keep the great working going...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members