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Payoneer

3.6

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
467
value
416
shipping
279
returns
272
quality
405
This company responds to reviews on average within 3 days

Instant Feedback

1 review

We monitor reviews for authenticity

Spain
1 review
0 helpful votes
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Customer care riview
November 10, 2020

It was very good service. The representative was too much helpful. She was well mannered. The problem I was called for was solved

Date of experience: November 8, 2020
Jamaica
1 review
0 helpful votes
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Awesome
November 10, 2020

Payoneer is amazing! It has enabled me to collect my online earnings without hassle and long wait times.

Date of experience: November 8, 2020
Cambodia
1 review
0 helpful votes
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Best Support Ever.
November 7, 2020

Always pleasure to get support from Payoneer, she was simply awesome to assist me with my solution. She even wished me for my birthday, which really made my day. Love Payoneer Support.

Date of experience: November 6, 2020
Serbia
1 review
0 helpful votes
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I received my first payment by Payoneer and they have decided to lock my account irrevocably. I have offerred my assistance with anything but they still decided not to open my account and my funds are frozen. I don't even believe this is happening and that Payoneer doesn't even give you a fair stance. It is a mistake of their system and yet they give no care whatsoever.

Date of experience: November 6, 2020
Morocco
1 review
0 helpful votes
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Decent payment provider
November 7, 2020

They provided a good value, but there are some problems, like i want to open an account at Federal community savings BANK, They require to get paid at least 40$, but you must receive the payment from a company through GLOBAL PAYMENT SERVICE, while payments from MAKE A PAYMENT not counted. So what if i don't work with any company? That's a big problem.

Second, the fees related to cards are pretty high. You should consider this.

But overall Payoneer can be better than many banks

Date of experience: November 6, 2020
Albania
6 reviews
9 helpful votes
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Payoneer has been a great platform for me in receiving money from abroad. Thanks so much for your supportive team.

Date of experience: November 6, 2020
Colombia
1 review
0 helpful votes
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Wendy was amazing!
November 5, 2020

I had an issue regarding to a payment, I was trying to solve it out for 3 days, I wont lie I was really disappointed but then I got someone who was really helpful and took care of my issue solving it out in minutes.

Date of experience: November 5, 2020
Sri Lanka
1 review
0 helpful votes
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Thanks
November 5, 2020

I have a 3 years more Payoneer good bank
Not problem transfer money quikly bank account any time. But some time
Looks like we have a got problem

Date of experience: November 5, 2020
Bangladesh
1 review
0 helpful votes
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I love payoneer
November 5, 2020

Payoneer is great because of their services / customer care. But their ATM booth services ain't good.

Date of experience: November 4, 2020
Philippines
1 review
0 helpful votes
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I CAN'T LINK MY GCASH ACCOUNT, I'd been cash in for many times before, but, now the payoneer account need to link again but it's not working, I tried many Ways to fix this but it's not working

Date of experience: November 4, 2020
Philippines
1 review
0 helpful votes
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Payment process
November 5, 2020

Takes too long. I need my cash but i always have to call everytime to check on my pay out to reflect on my balance.

Date of experience: November 4, 2020
Morocco
1 review
0 helpful votes
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For Payoneer, it a really great service, especially for non supported countries, it is the great/ the best choice, just give it a try

Date of experience: November 4, 2020
Pakistan
1 review
0 helpful votes
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Great experience
November 4, 2020

Overall the service is really great in all aspects.
Their customer support service is also very cooperative I'm very much satisfied.

Date of experience: November 4, 2020
Lebanon
1 review
0 helpful votes
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I love payoneer,.
I only wish if through you, you can be the one who gets credit card. Bypassing stripe or others. This one use any store and all linked directly to you. Even better if u open a store easy builder / credir card / receiving money :)) ))

Date of experience: November 3, 2020
Germany
1 review
0 helpful votes
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I had many difficult questions but all is solved now by an excellent operator. Very profffesional and strictly friendly. I am totally satisfied with this service. This is a very good company with well educated teams. I rate this as very very good.

Date of experience: November 3, 2020
Ukraine
1 review
0 helpful votes
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Customer support
November 3, 2020

Great service, very fast and professional. Very interesting to see such a service very helpful and I really like your company.

Date of experience: November 3, 2020
Romania
1 review
0 helpful votes
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Great people
November 3, 2020

Service was good clear to the point case moved to the team document reviewed overall it was fast to the point very helpful

Date of experience: November 2, 2020
Pakistan
1 review
0 helpful votes
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I had to cancel my payoneer card and needed to use my account without payoneer MasterCard. Customer care solved it in 10 minutes. (at CALL US)

Date of experience: November 2, 2020
BO
1 review
0 helpful votes
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My very own experience!
October 30, 2020

I am very happy and satisfyed in many ways I have been helped with the Payoneer Team, specially when I travel. I would really like to thank you Payoneer for these years we have been together!

Date of experience: October 30, 2020
Morocco
1 review
0 helpful votes
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Pleased with payoneer
October 30, 2020

Payoneer is such a great help for small businesses but lately, i don't understand much about their fees. I hope as a customer that they will be more clear about their fees

Date of experience: October 30, 2020