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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Agent is very helpful and very friendly. Service is exceptional. I have some issues with my account and the agent was able to held and guide me. Keep it up payoneer Philippines
The service was good as the agent has a sound knowledge for tackle the problem. She took 3 to 4 minute to solve the problem.
Great and fast service, recently I had a small issues regarding a payment, and it was quickly resolved after I contacted the support. Quick to solve issues and fast to help customers.
I definitely recommend Payoneer to non-Payoneer users.
Thank you very much for the great service you are offering.
My problem got solved within minutes. Amazingly professional and wonderful experience.
The representative was co cooperative and polite
Great working payoneer but my payment is pending I have transferred $ 200 from my Fiverr to payoneer but now that money is in pending, take it out of pending so that I can withdraw it, I have to withdraw it in my bank but if it is cleared from pending, I will be able to withdraw
It was a really clear call I had today with one of the assistants, she was really helpful and I'm very happy with the service in general.
I havent used Payoneer services in a while and to start over again i have to do certain verifications, which went smooth with support from customer care.
Great support, i have called to payonner customer support and shared my problem, she solved it... payonner support is really great... i am very happy with payonner...
Today I Spoke to miss Sophie and I can say this changed my opinion about customer service of Payoneer she is not only professional but has the ability to explain things in a more humanly way like I had all my concerns answered explained why is the wait time n what are the possible outcomes and she had information to everything I asked which was a lot more meaningful to me than the scripted FAQ reading reps. SO Thank you Sophie for your help and I believe she deserves recognization for the great work she is doing for the Company.
Fast opened and verified account. Convenient to use both for domestic and international transfers!
When I get started to apply the payout from MaxBounty, the very first step is to apply Payoneer.
However, there is a problem that happened in MaxBounty that cannot complete the sign-up process.
The only way is to contact Payoneer.
Thanks for their customer service, listen to my problem patiently, and let me know more about the Payoneer.
Excellent and helpful.
Payoneer is been the solution for my business to manage things smooth and work worldwide thanks payoneer
I wish my account can be reinstated. Whatever issue they have with me can be resolved. If they want verification and doubt my documents why not video call me and compare my face with the documents. Its just unfair to conclude without facts. I am here and I am willing to sort things out with this company.
The best e-banking platform out there, I am into freelancing and i enjoy the seamless hassle free transaction on payoneer
Very nice experiance with payoneer. Hope to be better services than this in future. Thanks you for everything.
Very professional and they provide all the help needed. I've been using payoneer for 2 years now and never had any issues with them
Excellent call center service. Rea solved my enquiry in less than ten minutes. Super impressed! Great customer service is scarce these days. Thank you Payoneer. Keep up the good work.
Great service from payoneer customers care.my problem solved in payoneer accaoun but live chat off please on live chat any user services from Payoneer account
I use their prepaid card to receive funds from upwork.com.
Customer over 8 years and with no major problems.
Few times I used their phone support and they were very helpful.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members