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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Great customer service line
I hope i could have had reminders when registering
He understands me well. I am satisfied on his service
Julia gave me a really good CS, she went the extra mile to get my issue resolve.
Very good app usability But the steps are very difficult for some steps.
I just got hacked and i gave all information to the caller.
Please help me to recover my account and my money.
I'm very happy today I spoke with Payoneer representative about how to withdraw the money from the local ATM and he help me out in just five minutes to turn on my Available balance of the card and it was great solutions to me, and now I can withdraw easily.
Thanks for your help I really appreciate it.
It is Easy to use and it has been so great so far. I just love Payoneer.
Great attention to detail. Very cooperative and understood all concerns and issues and gave solutions promptly!
Experience has been great so far, made all transactions easier for me.
The information I asked for was helpful, it helped me solve the problem I was facing.
The experience with payoneer is excellent, good customer support. I really appreciate for that
Customer manager my problem solve is very quickly.
Payoneer is a fantastic online payment platform. Because of this, I can easily receive my payment from the freelancing platform to my Local Bank within 1-3 days.
My Issue is resolved in 5 Min Love Support, But here is one thing to upgrade that only active user call you, no one other call your support to get instant help,
I was assisted properly with kindness by Sherryl. My simple question gets more interesting when agent Sherryl gave me answers. I really love the way she handle the call because she never put me on hold for long time. She knows what she is saying. Sherryl was awesome. :)
I was very happy with the professionalism of Payoneer Technical Support team. The representative was very polite and he listened to my query and addressed it.
I have been using Payoneer since 2018.
And it's great because my country doesn't support Paypal. And I use Payoneer alternative of Payapal.
Their customer support is just great!
Love Payoneer!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members