Pauldingchryslerdodgejeepram.netReviews 1

To start with has anyone noticed the ONLY reviews responded to are 5 star reviews. Clearly not a priority to address any negative problem.
My wife drives a 2017 Ram Laramie Longhorn 1500 daily. We also have an extended bumper to bumper warranty through a 3rd party purchased at the dealership we bought the truck through?
I did however go by Paulding Chrysler to see if they took my warranty prior to dropping the truck off. I had to go by because no one would ever return my call regarding my question, that took a week.
So truck goes in for inop heated seats, Dealer send us quote to fix seats a little over $3500. I call our 3rd party warranty company to see what hold up is and I am told. They asked for proof of failure. That's all, they will cover they just need "PROOF OF FAILURE". I call dealer and am told warranty company denied claim. I call warranty company and am told. ALL they ever got was the initial repair bill and NO further correspondence. They have asked for. Again proof of failure but dealer does not respond. Our cost $199.00 evaluation fee, Oh and the time I spend to put the seats back together after they removed trim pieces. $199.00 for nothing because they refuse to provide proof of failure. How hard is that?
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Paulding Chrysler contacted my wife and asked that this review be removed due to inaccuracies. They claim ALL paperwork was sent to the warranty company and the claim was denied. I called the warranty company again and was told they didn't receive anything from Paulding Chrysler.
I asked Paulding Chrysler to send me the PROOF of FAILURE and I would submit it. I have heard NOTHING from Paulding Chrysler.