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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

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Canada
1 review
0 helpful votes
Follow Bo L.
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PatPat 10/10!
May 18, 2021

I downloaded the PatPat app a while ago and window shopped for the longest time, putting item into my basket and then not purchasing because I wasn't sure the quality would be any good and after buying through other clothing sites and being disappointed I didn't want to waste my money however before Christmas I decided to get a few bits. A hat, fleece onesie and a couple of two pieces. I spent $50 and thought if it was rubbish then at least it wasn't $$$ (even though $50 is a lot of money!). My package took 5 weeks to come but this wasn't PatPats fault. It sat in Vancouver sorting office for 3 weeks due to Covid. When it did arrive I was pleasantly surprised! My items were awesome! Great quality and super cute. Did they wash up ok!? You betcha! They look just like new! The colours were still vibrant after 1, 2, 3, 4 washes. My baby is on the small side and the items are on the larger side which is great because she's had so much wear out of them! Over the Canadian winter she was never out of the fleece onesie and it took a beating! After about 4 months wear (almost everyday) the zip broke but that's ok! It cost $7. I think that's pretty good! So now it's coming into summer I decided to do a big order and bought 25 items and they're all fantastic. I only had to change 2 items (trainers) as they were too small but after speaking to the wonderfully helpful SHAMIAH, I was sent the correct size which arrived a week later. I've since got my Mum, neighbour and my friend in Australia ordering from PatPat as I can't fault them. Really cute clothes that are affordable, great quality and a company that takes care of their customers.
If you're in doubt. Don't be! Your only trouble will not being able to stop hitting that buy button! Thanks!

Date of experience: May 16, 2021
Italy
1 review
0 helpful votes
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Maravilloso
May 17, 2021

Gran servicio y gran calidad de ropa, todas las tallas y modelos. De verdad una gran gran experiencia

Date of experience: May 16, 2021
Germany
1 review
0 helpful votes
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Soo happy to shop with patpat. They help u with stuff not at all problem with refund or return. Keep shopping with patpat thanks.

Date of experience: May 16, 2021
Spain
1 review
0 helpful votes
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Genial!
May 17, 2021

Estoy encantada!
Los productos tienen una excelente presentación, la calidad y los precios están muy bien también!:)
Pero lo que me está resultando increíble es la atención al cliente que tienen! Responden enseguida a todas mis dudas y solucionan cualquier inconveniente enseguida.

Seguiré comprando y recomiendo 100% la compra en PatPat

Date of experience: May 16, 2021
Germany
1 review
0 helpful votes
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Feedback PatPat
May 16, 2021

Bin mit meinen Bestellungen sehr zufrieden. Gute Qualität und schnelle Lieferung. Ich werde wieder dort bestellen.

Date of experience: May 15, 2021
Georgia
1 review
0 helpful votes
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Great customer service! Received an email daily keeping me up to date with where my package was and when I could be expecting it. I can't wait to try these adorable clothes on my girls!

Date of experience: May 15, 2021
Germany
1 review
0 helpful votes
Follow Sami H.
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Die Bekleidung sind sehr günstig und hat auch gute Qualität.
Was ist wichtig, dass die Kundencenter sehr schnell und nett waren

Date of experience: May 15, 2021
Italy
1 review
0 helpful votes
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Super consigliato
May 16, 2021

È sempre fantastico acquistare su PatPat
Il sito è ben fornito e con prezzi super accessibili.
Adoro anche acquistare l'abbigliamento per la mi bambina

Date of experience: May 15, 2021
New Zealand
1 review
0 helpful votes
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Reshipment order
May 15, 2021

Thank you so much pat pat team (kish) for helping me solve this problem. Specially in response to all the mail I sent you. I appreciate it so much.

Date of experience: May 15, 2021
Italy
1 review
0 helpful votes
Follow Liviana D.
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Very good website for shopping
May 15, 2021

I recently discovered this site and searched for reviews to see if it was worth ordering. Well I've already placed a couple of orders! Baby clothes are made with good cotton, even if the price is low. While those for adults are often in lycra or synthetic material but still very well made! The sizes are exact and the prints are well done. The only drawback is the shipping which takes between 10 and 15 days, but the wait is worth it! The package arrives tightly closed and sealed, each item has its own plastic bag with zip that can be reused for a lot of things (I put the diapers to keep in the change bag). Only once did I receive an incorrect product and was refunded the amount without having to deal with the return (which would be at the expense of the customer). I recommend this site!

Date of experience: May 15, 2021
Florida
1 review
0 helpful votes
Follow Hidaly V.
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I bought a matching outfit for me and my baby and I loved the very good fabric, the pattern and colors and it was perfect

Date of experience: May 14, 2021
Washington
1 review
0 helpful votes
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Extremely fast response time with any customer service issues and concerns. Definitely would do business again in the future!

Date of experience: May 14, 2021
Italy
1 review
0 helpful votes
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Perfect
May 14, 2021

Perfect price quality, delivery speed and payment methods, recommended. Perhaps the sizes are not perfectly in line with the description

Date of experience: May 14, 2021
GB
1 review
0 helpful votes
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Customer care
May 14, 2021

Well appreciated customer care, very responsive and resolves the issue. Any issues like doesn't fit or do not like, it is addressed well

Date of experience: May 14, 2021
Germany
1 review
0 helpful votes
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I am very satisfied with the customer service I had some problems but CASSEYLENE helped me a lot! The clothes are beautiful every two months i always order for my son on pat pat, i am very satisfied

Date of experience: May 14, 2021
Ohio
1 review
0 helpful votes
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Great customer service. Pam Got back with me in a timely manner & resolved my problem.
The gave me a refund & let me keep the clothes that were the wrong size

Date of experience: May 13, 2021
California
1 review
0 helpful votes
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Great experience
May 14, 2021

Ordered here for the first time after seeing advertisements and I'm so glad I did! Customer service is amazing and resolves any issues you may have! Definitely worth ordering from here!

Date of experience: May 13, 2021
New York
1 review
0 helpful votes
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Friendly service
May 14, 2021

I made a mistake and they were quick to respond. Susie was very friendly and had many options to choose from to fix the problem.

Date of experience: May 13, 2021
Canada
1 review
0 helpful votes
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I'm completely astonished with the service from this company. Not only shipping was fast, the quality of the products were better than I expected and when I had an issue with sizing they went above and beyond to solve it. I wish other online services valued their costumers like that.

Date of experience: May 13, 2021
California
1 review
0 helpful votes
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Excellent customer service took care of the problem in no time. Highly recommend. Good kids clothes.

Date of experience: May 13, 2021

From the business

Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


patpat.com
Mountain View, CA, United States
+3377
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