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PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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Thank you so much for your quick response my first order delivered on time but the issues regarding my second order was treated well still waiting for the refund or prcel but the wy you respond is really appriciating regards
La ropa es muy bonita, de buena calidad y de excelente precio, todo mundo quiere saber en donde compro la ropa de mis hijos! Y la recomiendo ampliamente, además del excelente servicio al cliente en lo personal no he tenido problema con la entrega de mis prendas en la fecha estimada.
Sito molto serio con articoli di qualità e un servizio clienti molto funzionale
Ho acquistato varie cose per il mio bambino e mi sono sempre trovata molto bene le tempistiche sono anche veloci
I was always hesitant to purchase from here. But with the low prices, I thought, what can i lose, so decided to give it a try. The items arrived in about a week. Quality is pretty good for the price. One issue was resolved very quickly by customer service over a weekend.
I had an issue with an item I received and I emailed them about it the issue was resolved straight away and I received a new item at no extra cost I am very pleased.
Una app muy práctica, excelente atención, la ropa es hermosa y de buena calidad.
Tiene precios accesibles y ofertas tentadoras.
Nice clothing and Very good service if any issues arise. I'm very pleased with Pat Pat. I will continue to shop on there website
This was my first time placing an order with patpat and although there was a little mix up, the service phoebe has provided me was excellent and she helped resolve the problem quickly.
It was the first time I bought from Patpat and I am very satisfied. I received the goods in just 10 days the shipping was very fast
And the quality was super I just had one small problem that with Wrong size but I connected with help center with DAYNE she or he was very kind and helpful and resolved the problem and reshipment the correct size again and letting me keep the first one
I am really happy and recommend it and letting me keep the first one
I will surely try it again and again
I love to buy clothes for my kids here. The quality of clothes a very good and comfortable. The design also very cute and up to date. Very recommended one!
If you are looking for an onlinebased store for your kids which does not break your pocket at all patpat is the place for you. From long sleeves to 3 pc summer sets and shoes aswell you can never go wrong with these unbeatable prices. True to size and fast shipping
I love how fast they ship the items, packaging and product quality. Good price and helpful costumer assistance, thank you!
Thank you for help joven and patpat for goog quality of clothes i like it so much i liiiike it so much
Merci beaucoup pour le service après vente et spécialement KATHERINE. J'avais 3 articles a retourner comme ils sont grandes pour ma petite.
Elle m'a proposé un vaucher pour les deux articles non remboursable et un remboursement pour l'article remboursables. Deplus pas d'envoi pour les articles grand, ils m'a demandé de les donner comme cadeau à un autre si possible.
Franchement, elle est super fiable.
Pour la qualité des articles, c'est super belle, coton pour les articles écrits coton n'hésitez pas.
Je vous souhaite une bonne continuation.
I ordered first time from patpat but I'm incredibly satisfied. Fast delivery time, super quality, unbeatable prices. I can only recommend this site.
Très bons articles. De qualité. Parfait. Envoi rapide. Très bon service commercial et très rapide à répondre. Je recommande
Perfect site for beautiful baby clothes to good prices.
One order of many, got lost, and the PatPat team helped me solve it in a good way. I just started with there chat on the website and then we emailed. Worked smoothly.
I had accidentally placed 2 orders instead of one in Pat Pat. I had emailed to the customer service and was responded by Jasper immediately and sorted out my problem. Jasper was very helpful and kind. I am very pleased with his service. Thank you so much. Pat Pat is the best platform for shopping.
Good quality, affordable, tons of styles and colour option, Fastest delivery, Great customer service. True to description.
First time buying from Patpat. Issue with sizing was swiftly resolved by jasper in customer service. The clothes are good quality and i will ordering again. Very happy customer.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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