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PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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I often order from Pat Pat clothes but also stuff for home. I always received them in a good condition and time frame.
Recently I had to contact their customer support, as one small article was missing. I was nicely surprised about their professionalism, they replied very fast in a friendly polite manner. I got a voucher for my next purchase. Happy with that.
I'm so happy from my items and the quality is very good
And delivery is so fast arrived on the time
I have ordered from PatPat many times and was happy with the purchase every single time. Once there was a slight problem with one of the items, and Reyna from customer service helped me right away and refunded me for that item. I enjoy purchasing from PatPat and will do so again :)
Ich finde der program buntzet und hat mir gut gefallen. Die Klamotten sind einfach Super. Die passen sehr gut auf meine kleine Prinzessin... zur empfehlen!
Des produits de Haut qualité avec des couleurs magnifiques Je suis très satisfaite et je recommande sans hésitation
Great pricing on items, I was concerned about ordering at first but items arrived after about 3 weeks and are great. Some didn't fit well, but patpat response to my feedback on this immediatly and offered a voucher or refund. Really good customer service!
Todo perfecto en la calidad d ela mercancia que venden me encanto todo y perfectas condiciones al llegar.
Was my first time ordering from them and never got my package.
I asked for my money back and got the run around.
Got an email today with them saying they are not giving me all my money back I spent.
I will never buy from pat pat again.
The quality of the clothes is very good. The order came to me in 1 week. I will suggest you to buy without fear.
May helps me to solve my refund issue. He helped me to refund for my items very quick. He solved it very fast.
I have purchased multiple sets of matching outfits for my family (Christmas PJs, shirts, swim suits...) and was pleased with all of them. The quality is great and the price is so affordable.
This was my 1st purchase for my newborns outfits and the order was received within 2weeks, which is very impressive. The outfots are super cute and the quality of clothes is great too. Pat Pat has definitely won a long time customer here! If you're looking at cute outfits for your babies, I highly recommend shopping at Pat Pat!
I stumbled upon pat pat through a friends recommendation and since then have been shopping only on pat par for 6 month daughter of mine. They have many sales/discount going through the month and also the quality & selection of products is too cute and versatile. My daughter looks like an absolute diva each time!
I also bought my nursing dresses from pat pat. Overall a happy customer!
A patpat resolveu meu problema de uma forma muito rápida! Fácil acesso ao suporte. Suporte FAQ adequado
Love patpat there clothes and service are so amazing. Every outfit is beautiful and wonderfully made. They are a very kind and professional company.
Sobre todo económica y servicio técnico muy útil. Pueden comprar sin preocupaciones se las recomiendo
This was my first order with PatPat and I had a great experience! From shopping, to shipping to customer service, everything was great!
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We are sorry to hear that you have not received your order yet.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.