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PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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Great price and quality and fast shipping. I have used sites like wish in the past and I expected this to be like that, but boy was I wrong the quality of material was really good and looked nice not cheap. I even made a mistake on my order i accidentally ordered a boy shirt instead of girl i reached out they are sending me a girl dres for free! Was super impressed with thier customer service!
Thank you Maria you were a great help. Delighted with products and service. Items arrived on time and I will certainly use this site again
Love the clothes but the sizes I ordered were big. I got in touch with the customer care team and they were so polite and gave me the best solution. Would definitely recommend the website for any maternity or baby clothing. Amazing fabric and helpful team. One very happy customer
An excellent service, I was surprised and super satisfied, super quality and fast and very accurate service. Very simple to buy on the site and the arrival of products very quickly. I love you Pat Pat.
I have tried a lot of Patpat's clothes and I liked it very much. The clothes are very nice and the fabric is good. Thank you Pat Pat for the credibility
Es una aplicación sensacional me encanta productos de excelente calidad
Dan muy buena respuesta a las preguntas que mandamos como clientes
Muy amables
Excelente la atención brindada por atención al cliente
Me encanta patpat siempre tienen buenos descuentos y puedo comprar la ropa más lindas para mi hijo y sobrinos. Me encanta que la ropa es de buena calidad siempre voy a seguir comprando en patpat hasta que mi hija esté grande.
Great service. Helpful communication term who provide up-to-date information. Product size is true and refund policy is great as well.
I love the affordability of the family matching outfits they offer. There are so many options - I always find 1-2 family matching swim sets I can't pass up each year!
I'm happy with their service.
Nice quality items.
Great service and fast delivery. Overall positive experience i had.
It looks so nice as seen in the picture... fabric is good and color is perfect, soft and comforfable.
He comprado en varias ocasiones y siempre quedo sorprendida con lo hermosas que están las prendas y en las ocasiones que he tenido problemas con alguna prenda, me han atendido eficientemente y me han dado pronta respuesta y solución.
I have been waiting since May for my package contacted the company a couple of times and they refuse to refund me!
Susie B was so fast replying to my return request... I got all solved and answered in less than 48 hours. This was a great customer service, wxperience. Thank you!
Risk free, patpat will always help. Build your first order today and give it a try. You will be addicted. There are always promo codes and vouchers. Free shipping is reasonably fast. But shop early and shop often for the best deals. Love PatPat.
Excellent customer service, they reach you and solve your problem within 24 hours and super helpful. The clothes are very soft and good quality
Absolutely the best customer service. Thank you for taking the time to correct the issue, can't wait to get our ordered!
Awsm for my baby
Great quality of clothes for kids
We love it
Awsm service as well by the representatives
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We are sorry to hear that you have not received your order yet.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.