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PatPat

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

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Canada
1 review
0 helpful votes
Follow Gopika S.
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Ordered lots of items for my baby and for me always got great products. But in my recent order i got bad stuff for my dresses so I contacted customer support and they helped me right away Associate ROHANIE solve my matter in a very professional way. Thanks

Date of experience: August 2, 2021
GB
1 review
0 helpful votes
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Patpat review
August 2, 2021

Great customer service nice n friendly will definitely buy off them again bought a diaper changing bag will buy clothing next time for my son

Date of experience: August 2, 2021
Spain
1 review
0 helpful votes
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Enamorada de pat pat
August 2, 2021

Tienen de todo. Super bonito y calidad, precio, tallaje y envio super bien. Estoy encantada. Os va a gustar. Os dejo mi. Código descuento ErIca15 y tendréis un 15 %.

Date of experience: August 2, 2021
Canada
1 review
0 helpful votes
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Service
August 2, 2021

Good communication with customers. Like the way how they solve the problem. Good experience. I will buy other baby clothes from there.

Date of experience: August 1, 2021
Malaysia
1 review
0 helpful votes
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Product review
August 2, 2021

This is the first time I'm purchasing at pat pat. First experience is really become a wonderful experience for me. The quality of the item is really good and the colour has no varience. Its delivered as how it looks in the picture. Really very satisfied with the quality of the items. Even delivery also reached faster than the expected delivery. Thanks alot for your fast service pat pat..

Date of experience: August 1, 2021
Italy
1 review
0 helpful votes
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Vestiti bellissimi
August 2, 2021

Sono cliente e mi sono sempre trovata benissimo.
Vestiti morbidi, tessuto leggero e vestibilità perfetta. Consiglio a tutti di acquistare sul loro sito

Date of experience: August 1, 2021
Australia
1 review
0 helpful votes
Follow Ayoshi J.
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I have bought children clothes from Patpat and very happy with the order. However, one of the beautiful dresses bought for my daughter was bit tight and Ronie promptly solved the issue. Highly recommended.

Date of experience: August 1, 2021
Mexico
1 review
0 helpful votes
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Manejan buena calidad en especial me gustan mucho los tenis los recomiendo
Y llega antes de lo previsto
[Phoebe]

Date of experience: July 31, 2021
Mexico
1 review
0 helpful votes
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Pat Pat
August 2, 2021

Realice un pedido y tristemente me salió una prenda rota, pero ya se arreglo todo y me aran la devolución de mi dinero

Date of experience: July 31, 2021
Italy
1 review
0 helpful votes
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Soddisfatta
August 2, 2021

Taglie precise, materiale dei vestiti ottima, qualità fantastica e spedizione abbastanza veloce. Super consigliato!

Date of experience: July 31, 2021
Nigeria
1 review
0 helpful votes
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Impressive
August 2, 2021

I'm glad I purchased from PatPat online store, The items I ordered were delivered on time and the materials are very durable.

Date of experience: July 31, 2021
Canada
2 reviews
0 helpful votes
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The material is good
August 1, 2021

Good quality products, I recommend the purchase, clothes with affordable value and beautiful. The material is good and the pieces are charming.

Date of experience: July 30, 2021
GB
1 review
0 helpful votes
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Best app and service
August 1, 2021

Thanks alot for your all services. Kim B helps alot and always response my order thanks again to all your team.

Date of experience: July 30, 2021
Sweden
1 review
0 helpful votes
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Good job
August 1, 2021

Good job, thanks a lot to sort out my problem. Good company, fast replying system. Good delivery system,

Date of experience: July 30, 2021
Japan
1 review
0 helpful votes
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Very good
August 1, 2021

The product is good!the staff when i asked something about the product. Was really kind. When im not contented about the item.and asking for refund. There was no hastle.

Date of experience: July 30, 2021
Switzerland
1 review
0 helpful votes
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Beautiful swimsuit
August 1, 2021

I received my order in time. I love this swimsuit, very nice design, colors and good material! You can order also the same model for mum.

Date of experience: July 30, 2021
Australia
1 review
0 helpful votes
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Quality and service
August 1, 2021

Love the quality of the clothes and the team is very helpful. I always receive my order on time. Would like to shop again and again.

Date of experience: July 29, 2021
Costa Rica
1 review
0 helpful votes
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Buena atencion al consumidor, varias alternativas para solicionar el conflicto ocasionado con la prenda

Date of experience: July 29, 2021
Georgia
1 review
0 helpful votes
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Terrible
July 29, 2021

I spent over $400 in clothes for my niece and it took a little over a month to come. Also, it looks good online but in person it looks very cheap and wasn't packaged professionally.

Date of experience: July 29, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We sincerely apologize if the quality of the items you received is not as what was expected.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Georgia
1 review
0 helpful votes
Follow Maria H.
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I have been using pat pat for a whilw now and love it. If i ever have an issue customer service is always on top of it.

Date of experience: July 29, 2021

From the business

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patpat.com
Mountain View, CA, United States
+3377
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