Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
We monitor reviews for authenticity
Ordered lots of items for my baby and for me always got great products. But in my recent order i got bad stuff for my dresses so I contacted customer support and they helped me right away Associate ROHANIE solve my matter in a very professional way. Thanks
Great customer service nice n friendly will definitely buy off them again bought a diaper changing bag will buy clothing next time for my son
Tienen de todo. Super bonito y calidad, precio, tallaje y envio super bien. Estoy encantada. Os va a gustar. Os dejo mi. Código descuento ErIca15 y tendréis un 15 %.
Good communication with customers. Like the way how they solve the problem. Good experience. I will buy other baby clothes from there.
This is the first time I'm purchasing at pat pat. First experience is really become a wonderful experience for me. The quality of the item is really good and the colour has no varience. Its delivered as how it looks in the picture. Really very satisfied with the quality of the items. Even delivery also reached faster than the expected delivery. Thanks alot for your fast service pat pat..
Sono cliente e mi sono sempre trovata benissimo.
Vestiti morbidi, tessuto leggero e vestibilità perfetta. Consiglio a tutti di acquistare sul loro sito
I have bought children clothes from Patpat and very happy with the order. However, one of the beautiful dresses bought for my daughter was bit tight and Ronie promptly solved the issue. Highly recommended.
Manejan buena calidad en especial me gustan mucho los tenis los recomiendo
Y llega antes de lo previsto
[Phoebe]
Taglie precise, materiale dei vestiti ottima, qualità fantastica e spedizione abbastanza veloce. Super consigliato!
I'm glad I purchased from PatPat online store, The items I ordered were delivered on time and the materials are very durable.
Good quality products, I recommend the purchase, clothes with affordable value and beautiful. The material is good and the pieces are charming.
Thanks alot for your all services. Kim B helps alot and always response my order thanks again to all your team.
Good job, thanks a lot to sort out my problem. Good company, fast replying system. Good delivery system,
The product is good!the staff when i asked something about the product. Was really kind. When im not contented about the item.and asking for refund. There was no hastle.
I received my order in time. I love this swimsuit, very nice design, colors and good material! You can order also the same model for mum.
Love the quality of the clothes and the team is very helpful. I always receive my order on time. Would like to shop again and again.
Buena atencion al consumidor, varias alternativas para solicionar el conflicto ocasionado con la prenda
I spent over $400 in clothes for my niece and it took a little over a month to come. Also, it looks good online but in person it looks very cheap and wasn't packaged professionally.
I have been using pat pat for a whilw now and love it. If i ever have an issue customer service is always on top of it.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


Hi,
We sincerely apologize if the quality of the items you received is not as what was expected.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.