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PatPat

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

Mexico
1 review
0 helpful votes
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Casseylene
August 13, 2021

Muy buena atención. Al resolver problemas que tuve con la llegada de mi paquete. Me contestaron muy amablemente

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Solved my problem
August 13, 2021

Thanks to Angelica you are a nice lady, you solved my problem thanks again. I wanna give you 5 stars. I wish next time any problem you will there.

Date of experience: August 12, 2021
Chile
1 review
0 helpful votes
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Experiencia pat pat
August 13, 2021

Buenos productos y buenos precios con muy excelentes diseños para los pequeños de la casa en varias tallas y colores

Date of experience: August 12, 2021
Australia
3 reviews
0 helpful votes
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Amazing product
August 13, 2021

It was good quality and happy with the service, will definitely order again. The agent was very helpful thanks

Date of experience: August 12, 2021
Germany
1 review
0 helpful votes
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PatPat gefällt mir sehr und der Umgang ist großartig. Ich empfehle allen, bei PatPat einzukaufen
Wenn ich welches ein Problem habe, es wird sofort und schnell gelöst

Date of experience: August 11, 2021
Canada
1 review
0 helpful votes
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Great customer service
August 11, 2021

Had an issue with my order as the sizing was a bit to small and phoebe resolved it quickly and timely! Thanks

Date of experience: August 11, 2021
Portugal
1 review
0 helpful votes
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Após receber um artigo que infelizmente ficou muito pequeno, contactei o apoio para efetuar uma troca ou devolução, foram muito atenciosos e rápidos na resolução, devolveram me de imediato o dinheiro segundo as opções que apresentaram, fiquei extremamente contente com o serviço que nunca tinha usado.

Date of experience: August 11, 2021
Malaysia
1 review
0 helpful votes
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Prompt reply, good design & quality.
August 11, 2021

I contact their customer service to amend my shipping adress after the item has been processed and they replied me in less than 24h! So fast, thanks to Casseylene. I often buy here every month. Their clothing collection are nice, good quality and different from other brands and website. Regular customer here!

Date of experience: August 11, 2021
Mexico
1 review
0 helpful votes
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Excelente
August 11, 2021

Excelente compra me encanto todo y si tienes dudas son muy amables en responder si llegan los envíos

Date of experience: August 10, 2021
Mexico
1 review
0 helpful votes
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Excelente experiencia
August 11, 2021

Eh tenido muy buena experiencia en el sitio de patpat, tanto en mis dos comprar como en mi primera cancelación que por error tuve, me respondieron de inmediato y me ayudaron a resolver mi duda. Gracias

Date of experience: August 10, 2021
Canada
1 review
0 helpful votes
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Excellent customer service! I was very pleased with the service I received. I had order wrong sizes and recieved immediate assistance! Clothes are great quality!

Date of experience: August 10, 2021
Australia
1 review
0 helpful votes
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Bargains and decent quality.
Fast shipping too, especially considering they come from overseas.
Have had some great help from customer service, super friendly and helpful.

Date of experience: August 10, 2021
Germany
1 review
0 helpful votes
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Total süße Sachen
August 10, 2021

Total süße Sachen und ein niedlicher Shop. Wir haben bereits ein paar mal bestellt und sind sehr zufrieden.

Date of experience: August 10, 2021
Mexico
1 review
0 helpful votes
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Recomendacion patpat
August 10, 2021

Es una buena página para comprarle ropita bonita a tu bebe, esta muy linda y muy económica ademas que viene con excelente calidad e igual que en las fotos

Date of experience: August 10, 2021
North Macedonia
1 review
0 helpful votes
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Concern resolution
August 10, 2021

A great customer service team, who patiently resolved my issue with shipping name and address mix-up. The response was quick and very helpful on understanding how can i proceed to receive the order.

Date of experience: August 10, 2021
Michigan
1 review
1 helpful vote
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No Customer Service
August 10, 2021

I'm trying to return items, cause they don't fit. I've waited for Customer Service chat, cause their email is down... And I got to the point of being third in line then I get the error "no agents available. We can't chat right now. Try again later." Despite them claiming on their website their chat is available 24 hours a day 7 days a week. Don't bother with this site.

Date of experience: August 9, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We also apologize if you are experiencing issues in getting in touch with us. If you have sent us a message through our “Contact us” page and haven't heard back from us for an extended period of time, kindly check the link below for possible solutions:
Https :// www.patpat. Com/article/help/helpmain/I%E2%80%99ve-Sent-Emails-but-Did-Not-Receive-a-Response/866

If you give us a chance, we are intent on making this right and hope that you will allow us to speak with you to discuss the situation. Please send us a message through https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Canada
1 review
0 helpful votes
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Amazing!
August 10, 2021

Amazing clothes for a great price! Very responsive and very helpful! You definitely have a returning customer!

Date of experience: August 9, 2021
Samoa
1 review
0 helpful votes
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Excellent customer service from Samuel. Our parcel took so long to arrive and Patpat customer service was able to help us track and was very helpful.
Appreciate your great service.

Date of experience: August 9, 2021
Mexico
1 review
0 helpful votes
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Me encanta la ropa de Pat Pat, mis gemelas solo usan ropa de aquí, me encanta la calidad y también me encanta que cualquier duda te la responden súper rápido. Rachel fue súper amable y eficaz.

Date of experience: August 9, 2021
Mexico
1 review
0 helpful votes
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Me atendió Jocyl...
El problema que sucedió fue que al momento de enviar mi pedido me percate que a mí dirección de envío le faltaba el número de domicilio el cual me preocupaba porque no sabría si llegaría el paquete a mi casa o a dónde. Recurrí con Pat pat atención al cliente y súper rápido me atendieron al instante modificaron mi dirección muy amables y cordiales muy respetuoso les agradezco mucho la ayuda me quitaron una preocupación de encima al saber que no me llegaría a mi domicilio

Date of experience: August 9, 2021

From the business

Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


patpat.com
Mountain View, CA, United States
+3377
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