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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Communication
September 2, 2021

Pat pat is beyond my expectations in communication theor customer service rep resolved my issue in 24 hour

Date of experience: September 1, 2021
Virginia
1 review
0 helpful votes
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I bought a matching outfits from PatPat It's so beautiful and good quality.Iam so Happy with my purchase

Date of experience: September 1, 2021
Mexico
1 review
0 helpful votes
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Buen servicio
September 2, 2021

Me atendió Romel en todo momento fue muy amable me respondía rápido a mis dudas y me resolvió el problema que tenía muy buen servicio

Date of experience: September 1, 2021
Albania
1 review
0 helpful votes
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The Best
September 2, 2021

Best quality. You are the best I am very pleased with your site I can hardly wait for the other outfits

Date of experience: September 1, 2021
Italy
1 review
0 helpful votes
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Ottimo servizio di reso
September 2, 2021

Ero al secondo ordine su Pat Pat, e a differenza del primo dove per mia figlia avevo scelto le taglie corrette, questa volta dovendo comperare per neonati ho sbagliato a scegliere le taglie e ho perciò dovuto contattare il servizio clienti. Il customer service tramite chat è solo in lingua inglese ma devo dire che l'assistente che mi ha seguito è stato molto gentile, mi ha proposto le taglie alternative e gestito tutto l'ordine.
Sono molto soddisfatta e continuerò a usare il sito!

Date of experience: August 31, 2021
Georgia
1 review
0 helpful votes
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Scams
September 1, 2021

This website is an utter and complete scam. My family and I were excited about ordering
Christmas family pjs from this company. We tried for several days to order the pjs that were advertised for $3.99. We called the customer service phone and per their request sent a picture of the pjs and was told that price was for pets.? We escalated it to supervisor, Vin and he said he would escalate this situation to marketing. Why is he a supervisor? BAIT AND SWITCH is the marketing strategy they use for this company. No where on the site does it say that the $3.99 pjs is for the pets only. You have to call them for to find out the false advertising and then they are extremely apologetic but do nothing about the misleading information. I'm writing this testimony not because of the price, but the deceptive advertising and lack of customer service. I will be reporting them to the Better Business Bureau asap.

Date of experience: August 31, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We sincerely apologize for the issues you have encountered upon placing your order.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Canada
1 review
0 helpful votes
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Amazing customer service
September 1, 2021

I had an amazing experience with PatPat. I liked the products very much. I ordered baby clothes, prices are reasonable and they have good collection. I had to contact the Patpat team for one issue which was fixed promptly by JUNABELLE, provided amazing service. I'll definitely order again using PatPat.

Date of experience: August 31, 2021
Tunisia
1 review
0 helpful votes
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The customers services was very helpful! Easy to reach! They were very kind and helped me to solve my problem as quickly as possible

Date of experience: August 31, 2021
Colorado
1 review
0 helpful votes
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Best Quality and Affordable
August 31, 2021

My baby is PatPat loyal user. Clothes are affordable and cute. No complain for delivery and price at all.

Date of experience: August 31, 2021
California
1 review
0 helpful votes
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I'm in love!
August 31, 2021

I just love PatPat! They the cutest outfits, best designs and awesome price! Can't get enough of them!

Date of experience: August 30, 2021
Mexico
1 review
0 helpful votes
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Todo muy bien
August 31, 2021

Todo muy bien, me apoyaron en todo lo necesario.
El agradecimiento va en especial para Ronie!
Gracias

Date of experience: August 30, 2021
Italy
1 review
0 helpful votes
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Super consigliato!
August 30, 2021

I capi che ho scelto sono ottimi, le taglie corrispondono perfettamente con la tabella di misure. Qualità prezzo ottima. Coniglio a tutti!

Date of experience: August 30, 2021
Texas
1 review
0 helpful votes
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Great customer service from Katherine! Quick shipping and great quality! Will be ordering more! Many new options for changing seasons.

Date of experience: August 30, 2021
Connecticut
1 review
0 helpful votes
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Great customer service
August 30, 2021

Great customer service. Nice products they products weren't that bad and when I had an issue they were quick to address it.

Date of experience: August 30, 2021
Mexico
1 review
0 helpful votes
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The shipments have arrived in the stipulated time, the tracking of the packages has been efficient and the attention was cordial.

Date of experience: August 30, 2021
Mexico
1 review
0 helpful votes
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Yo soy cliente de pat pat y la verdad la recomiendo ampliamente si tu eres de las personas que creen que comprar en línea es perder tu dinero no lo has intentado con esta app fabulosaa! La ropa y accesorios te llega y los precios son accesibles para todo el público si pides varias cosas el envío te sale gratis y te ahorrar aún más las prendas están divinas y de muy buena calidad

Date of experience: August 30, 2021
Slovenia
1 review
0 helpful votes
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I am very satisfied with the website because of the fast delivery, great and cute stuffs, prices. I really recommend it.

Date of experience: August 30, 2021
Florida
1 review
0 helpful votes
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Cutest outfits
August 30, 2021

Love that I can have options for my maternity style and feel pretty and also be able to get mommy&me outfits for me and my daughter. Great price, quality of material.

Date of experience: August 29, 2021
Canada
1 review
0 helpful votes
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I recently purchased some items at Patpat and I was so happy with the quality of the shirts, the price is affordable and the quality of the materials exceeded my expectations. I happened to have some questions and the customer service is so nice, i highly recommend Patpat.

Date of experience: August 29, 2021
French Guiana
1 review
0 helpful votes
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4 étoiles
August 30, 2021

Je n'est pas reçu mon colis mais je suis satifaite car j'ai étais rembourser pour colis non reçu donc pour moi c'est parfait.

Date of experience: August 29, 2021

From the business

Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


patpat.com
Mountain View, CA, United States
+3377
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