Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of PatPat

PatPat

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate PatPat?
grey stargrey stargrey stargrey stargrey star

PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
Follow Carlina K.
Unfollow Carlina K.
Share Review
Report Review

Accommodate
September 6, 2021

I accidentally ordered wrong size. The customer service group read my email and fixed my order as requested! Excellent service

Date of experience: September 4, 2021
Ohio
1 review
0 helpful votes
Follow Tina S.
Unfollow Tina S.
Share Review
Report Review

Horrible delivery service
September 4, 2021

This was my first time ordering from PatPat, and my last. My order has been sitting in California for 9 days. Just found out they get products from oversees. This is not stated in their info. Very upset

Date of experience: September 4, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We're sorry to hear about your disappointment in our delivery time frame which prevented you from getting the best experience in shopping with us.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Italy
1 review
0 helpful votes
Follow Francesca C.
Unfollow Francesca C.
Share Review
Report Review

Adoro l'abbigliamento Pat Pat e non solo!
September 5, 2021

Trovo ottima sia la qualità che le taglie dell'abbigliamento baby in quanto vestono un po' più grandi e si riescono a sfruttare i vestiti un po' di più! Mi trovo bene anche con gli acquisti casa e anche per me le taglie sono reali. Ad esempio io porto una S e mi va perfetta! Consiglio a tutti di scaricare l'app in quanto é molto pratica e si può monitorare tutto da lì!

Date of experience: September 4, 2021
Michigan
1 review
0 helpful votes
Follow DeS W.
Unfollow DeS W.
Share Review
Report Review

Pat pat fan
September 5, 2021

Shopping on pat pat is easy and the price is always right. Especially for mommies like me who juggle a lot. I'm happy I've discovered it! And everything be cute!

Date of experience: September 4, 2021
Canada
1 review
0 helpful votes
Follow Amanjot S.
Unfollow Amanjot S.
Share Review
Report Review

Pat Pat great clothes
September 5, 2021

The best shopping site ever for kids. I almost shop from them for my baby and i am in love with all their outfits

Date of experience: September 4, 2021
Florida
1 review
0 helpful votes
Follow Shalyse R.
Unfollow Shalyse R.
Share Review
Report Review

Affordable and cute
September 5, 2021

Affordable at great prices and quality. Awesome shipping and just about everything for the entire family.

Date of experience: September 3, 2021
Australia
1 review
0 helpful votes
Follow Alisha A.
Unfollow Alisha A.
Share Review
Report Review

Very satisfied
September 5, 2021

I'm very satisfied with my orders from Patpat. Being a mom for first time i was worried about the quality of the materials for my unborn baby but everything turned out perfect and the shipment was pretty quick too. The customer service is great; thanks to CASSEYLENE for all your help :) I will order more stuffs when my baby is born

Date of experience: September 3, 2021
Guam
1 review
0 helpful votes
Follow Catherine M.
Unfollow Catherine M.
Share Review
Report Review

My baby loves it!
September 5, 2021

I'm having a problem with my previous order thanks to Ms Katherine its been resolve.
The item here is good quality I love them!

Date of experience: September 3, 2021
Portugal
1 review
0 helpful votes
Follow Endrina O.
Unfollow Endrina O.
Share Review
Report Review

Gosto muito de comprar na PAT PAT. Fui muito bem atendida pela Phoebe num pós-venda de uns artigos que não me serviram. Recomendo a Patpat. Excelente

Date of experience: September 3, 2021
Mexico
1 review
0 helpful votes
Follow Itzel A.
Unfollow Itzel A.
Share Review
Report Review

Ropa
September 5, 2021

Ropa de niñ@s de excelente calidad
Me encanta todo
Muy bonita lo mejor a bajo precio
Muy confiable
Todo llega

Date of experience: September 3, 2021
Illinois
1 review
0 helpful votes
Follow Jean B.
Unfollow Jean B.
Share Review
Report Review

I really love my baby boy clothes that I purchased from Pat Pat. They are so sweet and a great price! However, I was disappointed in some of the sizing. An item supposed to be 3 to 6 months was more like 9 to 12 months. For that reason make sure you measure and check the size chart very well.

Date of experience: September 3, 2021
Italy
1 review
0 helpful votes
Follow Monia S.
Unfollow Monia S.
Share Review
Report Review

Soddisfatti
September 3, 2021

Servizio clienti eccezionale hanno risolto un mio problema in pochi minuti molto gentili e disponibili.

Date of experience: September 3, 2021
Pennsylvania
1 review
0 helpful votes
Follow Andora W.
Unfollow Andora W.
Share Review
Report Review

Amazing quality
September 3, 2021

Great customer service! Amazing quality clothes. And super affordable. Already made two orders. About to buy more!

Date of experience: September 3, 2021
GB
1 review
0 helpful votes
Follow Shaana D.
Unfollow Shaana D.
Share Review
Report Review

Great site
September 3, 2021

Patpat has lovely items, it can be trusted.
I've ordered a couple of times now and my purchases have come fairly quickly and have been good quality.
Great site/app and you can get good discounts.

Date of experience: September 3, 2021
GB
1 review
0 helpful votes
Follow Vijay N.
Unfollow Vijay N.
Share Review
Report Review

Customer support center
September 3, 2021

I had a discussion with HAZEL regarding my product. His handled the situation very smoothly. Amd. Nicely. Really appreciate for his patience and support. Thanks for Hazel and his team's

Date of experience: September 2, 2021
Virginia
1 review
0 helpful votes
Follow Louise S.
Unfollow Louise S.
Share Review
Report Review

Awesome store
September 3, 2021

Really love this store. App is easy to use. CASSEYLENE with customer service is super helpful and nice.

Date of experience: September 2, 2021
Alabama
1 review
0 helpful votes
Follow Angela W.
Unfollow Angela W.
Share Review
Report Review

2 orders and more to come
September 3, 2021

I have made 2 orders and love their super cute clothes. I was surprised at the quality. Love that some have plastic snaps for babies with metal allergies.
Can't wait to but my grandchildren more.

Date of experience: September 2, 2021
Ireland
1 review
0 helpful votes
Follow Ella T.
Unfollow Ella T.
Share Review
Report Review

I ordered two matching Halloween tops for my boys. Unfortunately the sizing of them was a bit small (my mistake in choosing smaller sizes) but when I asked them could I exchange for a bigger size, not only did they agree straight away, but they allowed me to keep the clothes I had already been sent. This was all dealt with over 2 days and my new shipment is on the way! I could not recommend pat pat any higher if I tried. The quality of the clothes have always been beyond amazing. Outstanding customer service! Thank you for all your help!

Date of experience: September 2, 2021
Sweden
1 review
0 helpful votes
Follow Adio R.
Unfollow Adio R.
Share Review
Report Review

You will never regret doing your shopping on patpat.com. Have been dealing with them and i will continue to do so

Date of experience: September 2, 2021
New Zealand
1 review
0 helpful votes
Follow Carmela M.
Unfollow Carmela M.
Share Review
Report Review

Kuenzler
September 2, 2021

Kuenzler responded to my complaint politely and with quick action. He assured that i will be satisfied and happy.

Date of experience: September 1, 2021

From the business

Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


patpat.com
Mountain View, CA, United States
+3377
See all photos