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PatPat

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Great customer service
October 27, 2021

I ordered several holiday pieces for my daughter and noticed that they run a little bit big. So I started a return and the issue was resolved in the same
Day.

Date of experience: October 26, 2021
Canada
1 review
0 helpful votes
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Sizing is Off
October 26, 2021

Received an order, 6-9 months was bigger than 9-12 months! Disappointing, not worth returning because u have to pay the shipping! Going to donate for Christmas. (Dark pants are 9-12)

Date of experience: October 26, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We sincerely apologize if the size of the items you received is not as expected.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Colorado
1 review
0 helpful votes
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Good quality
October 26, 2021

Love all the accessories from this online store my daughters are happy with all the items I been bought it for them good quality

Date of experience: October 25, 2021
Rhode Island
1 review
0 helpful votes
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Customer sevice
October 26, 2021

PatPat has been great with customer sevice and replying fast to resolve any return issues. Great quality for adorable affordable clothing!

Date of experience: October 25, 2021
Guatemala
1 review
0 helpful votes
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Excelente
October 25, 2021

Muy buena atención, los productos muy bonitos excelente calidad, volveria a pedir me encanto todo gracias pat pat.

Date of experience: October 25, 2021
Germany
1 review
0 helpful votes
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Jungenkleidung
October 25, 2021

Die Kleider sind sehr bequem und schön
Wir lieben, Lieferung war schnell und alles hat gut geklappt Danke

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Date of experience: October 25, 2021
New Zealand
1 review
0 helpful votes
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It was a great experience for me. Their service, product and value all are marvellous. Recently I bought so many items. They give us very quick response with solutions. Happy for their services. Fastest delivery ever. Specifically, Jann has awesome customer service. Jann knows how to treat customers.

Thank you, Jann and patpat team for all your efforts.

Date of experience: October 25, 2021
Mexico
1 review
0 helpful votes
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Calidad y servicio
October 25, 2021

Todos los artículos de muy buena calidad, la ropa muy linda, precios accesibles, variedad de productos y excelente servicio ante dudas

Date of experience: October 24, 2021
Virginia
1 review
0 helpful votes
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First time buyer am so impressed. I will definitely be buying there for my kids. Clothes are well made.

Date of experience: October 24, 2021
Australia
1 review
0 helpful votes
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A great website to order clothes for your loved ones.
I had an issue with the size I ordered and the support team has helped me to get the correct one without any hassle. The customer support team is very professional.

Date of experience: October 24, 2021
Italy
1 review
0 helpful votes
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Fantastici
October 25, 2021

Sono assolutamente meravigliata del servizio, un sito come questo mai visto prima!
Ho avuto problemi di taglia negli articoli che ho ordinato ho chiesto un reso, loro cosa hanno fatto?
Mi hanno regalato la roba con il rimborso di una cosa incredula
Sono fantastici e gentili woow woow wooow

Date of experience: October 24, 2021
California
1 review
0 helpful votes
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Le agradezco a Elen
October 25, 2021

Le agradezco a Elen por toda su colaboración en haberme ayudado a resolver un problema que tenia con mi envío

Date of experience: October 24, 2021
District of Columbia
1 review
0 helpful votes
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Love the fit and quality
October 25, 2021

Love the fit and quality of the clothes. Sizing was on point! I also love the trendiness of the clothes Patpat offers!

Date of experience: October 24, 2021
Mexico
1 review
0 helpful votes
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Excelente servicio
October 25, 2021

Desde el principio excelente servicio, la calidad de las prendas muy buena y la atención a clientes fenomenal

Date of experience: October 24, 2021
Mexico
1 review
0 helpful votes
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Lo recomiendo
October 25, 2021

La ropa es muy bonita y de buena calidad, también la atención que brindan es buena y muy amable

Me encanta!

Date of experience: October 23, 2021
Indiana
1 review
0 helpful votes
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Wonderful clothes
October 25, 2021

Excellent products, you will love everything you get. Fast delivery good customer service. We have been thrilled with everything we have ordered

Date of experience: October 23, 2021
Colorado
1 review
0 helpful votes
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Customer support is responding very quickly. I reached customer support for changing my shipping address. They responded quickly and changed my shipping address.

Date of experience: October 23, 2021
Pennsylvania
1 review
0 helpful votes
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Cute
October 24, 2021

Cute items for my kid that I have not found in any other store, and very helpful customer service. You should try it!

Date of experience: October 23, 2021
Canada
1 review
0 helpful votes
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Highly recommend
October 24, 2021

I love to buy at patpat. The prices are the best, good quality of clothes, the delivery was fast, and when I needed to use the customer service they were great and solved my problem in around 2 days. I always have good experience there. For sure I recommend pat pat

Date of experience: October 23, 2021
Italy
1 review
0 helpful votes
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I LOVE IT
October 24, 2021

Excellent products and very good price. Customer service answer fast and solve my problem immediately.

Date of experience: October 23, 2021

From the business

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patpat.com
Mountain View, CA, United States
+3377
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