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PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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Agréablement satisfaite par la qualité et le prix des vêtements. Livraison rapide, car a pris 1 semaine plutôt que 1 mois comme attendue!
Patpat is always ready to solve your issues! I ordered some clothes that turned out to be oversized for my daughter. However, Karen P. From PatPat took me through each and every step, to ensure that I face no further issues with returns and all. Great experience overall.
I did order wrong size and customer service sorted out my problem very quickly. I orders 3 pairs of kids boots and hat. Beautiful boots and hat for good price. I am happy thanks
Great site with affordable and good quality clothing. I ordered 6 outfits for my little girl and they all arrived within 6-8 days in cute individual packaging. I will definitely be ordering from patpat again.
I found patpat near the end of my pregnancy. I was so grateful and bought a lot of good quality items with cheap price for my newborn. They have good online services like refund/exchange and accurate delivery time. Could not ask more.
Honesty love PATPAT! I have ordered multiple items and I'm currently a level 5 shopper. Every item has arrived just as pictured and high quality for a great price. There customer service is also great they sent me a wrong size item and offered me a full refund without any issues which is AMAZING!
One of the article was not my size, the costumer service service reimbursed me and offered to keep the item quickly. Elaine was a good interlocutor.
Customer service was best and one of the customer service representative Junabelle help me get the things done. The product which I brought was good and my daughter loved it.
I have placed my first order with Patpat and love their products. But one item was not as the described quality. Therefore I have contacted Patpat customer service and inform them about my situation. Heinz One of the team member of patpat was attended to my issue and he replied to me quickly and sorted out my issue and he returns the money to my Patpat account. So far the best online shopping customer service I have ever received!
Me han gustado los productos. Aunque tuve una incidencia con el pedido, me lo gestionaron rápido, amablemente.
They have splendid collections of dresses. Also good customer service especially Alain. Yoou did a great service Alain. Thanks a lot..
I ordered several pieces of 1 dress by my mistake. I wrote to the customer service and they reply immidiatly. The administrator name Sarah was kind and helpful. They will pay back my cash and I can keep the items. The products are super (quality and size). I recommended them.
Very Happy with customer service, timely delivery and clothes were as good as shown in photos. I would definitely shop with them again.
PatPat has high quality clothing for extremely affordable prices! In addition, customer service associates like Arrdev provide excellent service and work very hard to please their customers!
Like their customer service, My order from patpat lost because of delivery service but patpat resolved my order issue quickly. Another thing is their variety of styles and affordable prices
Karen P was very helpful and resolved my query very quickly. Excellent customer service skills. She is a great asset to pat pat. Thank you very much Karen.
Deliveries are as displayed and are very timely. They package the stuff so well you just love it. Customer care service was timely and very supportive. Thanks to Pearl B.
מעולה, בגדים נוחים, מיוחדים, משלוח מהיר.
גם כשהייתה לי בעיה והזמנתי בטעות את אותה חליפה פעמיים, ללא כל ויכוח ביטלו את ההזמנה וזיכו אותי במלוא הסכום.
תודה לך Arrdev על מענה מהיר ושירות נפלא
The items are as described and it's fast and easy to checkout. I love this site and refer it to friends to use.
I have bought so much stuff from here my kids are looking super cute great clothes quality and super affordable
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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