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PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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Great Quality in Clothing also Amazing Customer Service ‘ Susie B' was Very Pleasant and Helpful
Will be ordering again.
SUSIE B was so helpful and sweet. She resolved the issue very quickly and was respectful and understanding the whole time. This was my first time ordering from them and I would recommend PatPat to anyone! I can't wait to get my clothes and I will definitely be ordering from them in the future!
I love the items ive ordered so far. Although i had one come defective i was satisfied eith the help KRISTIAN C. Gave me. Im going to continue to shop on here because well its cheap, i get ny items earlier than expected, & the material doesnt feel cheapy & nasty. It feels rather soft & comforting. So i recommend this app!
I have 2 kids under 2 that grow out of clothes super fast. Patpat has cute clothes at really really good prices so I don't mind keeping their wardrobe up to date. They clothes are usually really trendy and not your run of the mill cartoon characters or plain clothes- it's fashion. I've never gotten an item that didn't fit well. I've ordered twice during covid and the shipping was insanely fast. I thought it'd take longer that it did, but it was less than 2 weeks both times.
I really love Patpat.! The clothes are coming Amazing and the best.! And the price is amazing.! My Favorite brand in the world.! Makes my daughter to look Fashionable, cute and Gorgeous.! Try it.! Is the best.!
I had an issue with one of my items and it was resolved quickly. Can't fault them on their service. Thanks Jimmy!
Easy to use site and great customer service will be shopping with patpat again. I put something wrong on my order and with in a few hours it was resolved I love it
Customer service is great. Had a really good experience dealing with them. Quick response to all requests.
Tuve inconvenientes al inicio con los precios de mis compras. Obtuve rapidamente respuestas, atención y buenas soluciones. En la espera de mi encomienda por primera vez
Beautiful dress i'm waiting for my other orders to show up will order more stuff from them *********
I love ordering from this site. I am definitely hooked on PatPat. The clothes are always as pictured and of great quality. There is never an issue with returns and the products always arrive within two weeks. Great site for children's clothes.
Todas mis dudas, y mis problemas fueron resueltos por CLAIRE D de forma eficiente y amable. Excelente servicio y excelente atención
Quick delivery. Easy website to navigate. Fair quality clothing. Great options for boys and girls. Will order again.
Great customer service provided by…
Great customer service provided by SUSIE B, i had to return the items because it was wrong size, it didn't fit me, but i contact them after 1 Nd half month, still they gave me voucher for next purchase, thats awesome experience with patpat, stuff is awesome. I must recommend patpat for buying clothes
I was not happy with my last order from PatPat but my issues were quickly resolved and a refund was secured promptly. It certainly has not deterred me from checking out the site in the future.
Fast reply, helped me white my wallet money! 10/10 for the support! The site is nice good quality clothes and cheap, I don't encounter any problems with shipping. P. s they do offer rewards in exchange of reviews but in my opinion is no need for that!
Hey
I ordered a maternity dress that the size is not good. Because the size of the waist area was not in the table at all. And yet I responded quickly and received good service to easily switch to something else. In addition, the other things I received are very high quality even after washing
Awesome collections for babies and toddlers.
Funny and cute collections to fall in love with and also with good quality of dress.
I had to adjust my order and I was concerned it would have taken forever but my customer service rep Vanessa was super helpful, and speedily efficient in replies and getting the job done. I'm super pleased with the outcome.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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