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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Loved every single piece! Will definitely be ordering more pieces. Also received my order incredibly fast.

Date of experience: November 26, 2020
Kansas
1 review
0 helpful votes
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Excellent customer service and quick response time when I had an issue with my items fitting small. Karmi was very helpful.

Date of experience: November 26, 2020
India
1 review
0 helpful votes
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Horrible experience
November 26, 2020

I have ordered dresses for my kid on 7th October 2020 it's been more than 50 days I haven't received till now. I contacted customer care but no help. I couldn't track my order. Worst experience I ever had.
This is not trust worthy company.

Date of experience: November 26, 2020
PatPat .. PatPat Rep
over a year old

Greetings,

We are very sorry for the inconvenience and delay you are experiencing with your order.

Should you wish to learn more about our current processing and delivery timeframe to your location, please refer to the link below:

https://www.patpat.com/delivery

We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that every complaint is handled properly, so we would like to ask for the opportunity to resolve this issue immediately.

Kindly send us an email again through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

France
1 review
0 helpful votes
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5 stelle
November 26, 2020

Ordine arrivato in anticipo, capi alla moda di buona qualità con prezzi bassi, un piccolo errore di misura delle scarpe ma risolto velocemente grazie centro assistenza all ascolto del cliente in particolare a Jonalyne risposte veloci alle mail disponibili e gentili. Grazie

Date of experience: November 26, 2020
Mexico
1 review
0 helpful votes
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Costumer service was really fast and helpful! Thanks Phoebe! I ordered pajamas with a great quality. I have ordered several times now.

Date of experience: November 26, 2020
Germany
1 review
0 helpful votes
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Nice shop nice support
November 26, 2020

Really nice support an fast answering questions. Nice help when things don't fit. The clothes are nice and came fast. Thanks

Date of experience: November 26, 2020
Pennsylvania
2 reviews
0 helpful votes
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First time purchases!
November 26, 2020

I purchased for the first time from this company and I am so excited I did! The clothes are so adorable! My son also has picked some cool shirts he wants me to purchase and I will definitely be ordering from PatPat again and again! Great quality clothes and they are AFFORDABLE!

+3
Date of experience: November 26, 2020
Illinois
1 review
0 helpful votes
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Amazing service and products! We always look up at PatPat to buy clothing for our kid, and we always pat ourselves for our choice!
The quality is great and affordable. Karen P from PatPat was very helpful if we get stuck anywhere and gets everything done in a flash.

Date of experience: November 26, 2020
Oregon
1 review
0 helpful votes
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Bought a very cute sweater of great quality and got an email response within hours about how to return a couple items that I didn't like upon receiving. Heinz Paul in Customer Service made the process swift and easy.

Date of experience: November 25, 2020
France
1 review
0 helpful votes
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Problème résolut
November 26, 2020

Merci pour un service après vente au top.
Un professionnalisme et une écoute. Je recommande ce site

Date of experience: November 25, 2020
Hong Kong
1 review
0 helpful votes
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Good customer seevice
November 26, 2020

I mistakenly set the order 2times. I asked for cancellation of my dual order and it was done in just 1 day. Thank you Karmi for very fast communication and quick solution of my problem.
Five stars great website great customer service.
Love using patpat.

Date of experience: November 25, 2020
Bahamas
1 review
0 helpful votes
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Ordered wrong size
November 26, 2020

Reyna offer me a voucher rather than we having to go through the headach of returning the item. I am well pleased

Date of experience: November 25, 2020
New Zealand
1 review
0 helpful votes
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Customer Service
November 26, 2020

It was an amazing experience with the service which they provide thank u so much patpat for your support and help

Date of experience: November 25, 2020
Ireland
1 review
0 helpful votes
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Great
November 26, 2020

Lovely customer service from KUENZLER great items Great price love it will definitely order again only waited 9 days from delivery

Date of experience: November 25, 2020
GB
1 review
0 helpful votes
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Happy end
November 26, 2020

I am Happy that the costumer service of Pat Pat is so easy to access by email and there was April to help me sorted out everything I need. Thank you April. And also, everithing is on site are real and very good quality

Date of experience: November 25, 2020
Malta
1 review
0 helpful votes
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Very well served by Karmi
November 26, 2020

Very well serviced by Karmi. Had an issue with the size of the clothes and it was solved immediately. Will definitely buy again.

Date of experience: November 25, 2020
GB
1 review
0 helpful votes
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Excellent Quality and amazing customer services. Great value and beautiful designs. Reynac was particularly helpful in dealing with my customer questions. Thank you

Date of experience: November 25, 2020
GB
1 review
0 helpful votes
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Extremely Good
November 26, 2020

It's quality extremely good & service also good. We loved patpat. I recommend that i never chose any others brand without patpat

Date of experience: November 25, 2020
Mexico
1 review
0 helpful votes
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Kriza
November 26, 2020

Ell me ayudo a checar mi pedido ya que tenia 40 dis en transito y no llegaba! Pero ya por fin esta en casa el pedido

Date of experience: November 25, 2020
Bahamas
1 review
0 helpful votes
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Credit
November 26, 2020

Very informative products took a while when they arrived i had a small issue i sent an email and within days my issue was resolved thank to genalie

Date of experience: November 25, 2020

From the business

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patpat.com
Mountain View, CA, United States
+3377
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