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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

Bulgaria
1 review
0 helpful votes
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Karmi
November 29, 2020

Best regards! Very good helping from team on pat pat, very fast in meeting. Thank you every time :)) )

Date of experience: November 28, 2020
France
1 review
0 helpful votes
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De nouveau satisfait
November 29, 2020
Updated review

Le site a de nouveau su répondre à mes demande et à rembourser l intégralité des articles qui ne correspondais pas. Très contente

Date of experience: November 28, 2020

De nouveau satisfait
September 17, 2020
Previous review

Voilà encore une foi très contente de la réponse apporté par le site qui m'a rembourser tres rapidement un article défectueux. Contente du service après vente de se site.

Date of experience: September 16, 2020
Italy
1 review
0 helpful votes
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Great service
November 29, 2020

Great service. Thanks JONALYN for your problem solving attitude. You was very helpful to fix my problem

Date of experience: November 28, 2020
France
1 review
0 helpful votes
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Best customer service
November 29, 2020

I ordered for the first time on november 4th and it was delivered around november 25th. The articles look like the images on the web site. I would like to return two articles. I wrote to customer service and I got a quick answer. SUSIE B was very profesional and kindly she suggested me two options to resolve the situation.

Date of experience: November 28, 2020
Georgia
1 review
0 helpful votes
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STRONGLY RECOMMEND PATPAT
November 29, 2020

I could not be more pleased with PatPat and the service I received. The customer service is spot on and super helpful. I ordered an item that was too big for my little one and the issue was resolved perfectly. On top of the awesome customer service, the quality of the outfits were perfect too. I strongly recommend them and will continue to buy them.

Date of experience: November 28, 2020
Mexico
1 review
0 helpful votes
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Excellent
November 29, 2020

Everything shipped quickly which I loved. Nothing was overpriced and the quality was very good. The clothes fit true to size. I will be purchasing from them more often.

Date of experience: November 28, 2020
Italy
1 review
0 helpful votes
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Great service!
November 29, 2020

Unfortunately I had to cancel my order because of too long shipping time. Rachel who answered to my e-mail was very kind, she resolved my problem immediately despite some difficulties.
Surely I'll order in future, they are professional.

Date of experience: November 28, 2020
Italy
1 review
0 helpful votes
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Ottimo servizio
November 29, 2020

Bellissimi i pigiami che ho acquistato e grazie al servizio clienti che per un piccolo difetto mi ha rimborsato la merce. Efficiente e professionalità lo consiglio 10+

Date of experience: November 28, 2020
Italy
1 review
0 helpful votes
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Ottimo
November 29, 2020

I capi sono arrivati nei tempi stabiliti, le taglie sono corrette vestono molto bene... sono davvero soddisfatta... per mia distrazione ho ordinato 2 capi uguali, ho chiesto aiuto e mi hanno subito contattata, aiutandomi con il mio errore... davvero molto soddisfatta

Date of experience: November 28, 2020
Florida
1 review
0 helpful votes
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Pat Pat is the best!
November 28, 2020

I love Pat Pat for all my family outfit and holiday needs. I always get quality products and fast shipping. I recently had a return and with no questions asked Jamie T was absolutely amazing!

Date of experience: November 28, 2020
GB
1 review
0 helpful votes
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Refund
November 28, 2020

So pleased with the quick response and no fuss. I asked for a refund of one of the items I purchased. It was agreed and was told not to worry about sending the item back.

Thank you

Susie B

Date of experience: November 28, 2020
Nevada
1 review
0 helpful votes
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Five Stars!
November 28, 2020

Karmi from customer service gave me great service and helped me out with satisfactory results. PatPat has always been my go-to-website for online shopping for my son. They have great quality and cute items. Five stars all the way!

Date of experience: November 28, 2020
Canada
1 review
0 helpful votes
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LOVE IT!
November 28, 2020

Patpat has the most beautiful baby clothing and very much affordable! Also, Jann from patpat is absolutely a star, she is super helpful with my order! :D Thanks for resolving it!

Date of experience: November 27, 2020
Mississippi
1 review
0 helpful votes
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Everything I ordered came in and was exactly what I was expecting. Every fit appropriately and feels great.

Date of experience: November 27, 2020
Canada
1 review
0 helpful votes
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Love it all
November 28, 2020

Everything we have ordered from PatPat has been perfect and comes within a few weeks. Especially love all the matching outfits.

Date of experience: November 27, 2020
Michigan
1 review
0 helpful votes
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WHERE IS MY ORDER?!
November 27, 2020

Ordered beginning of October. Was told 10-25 days for delivery. I check to see if my $50 order has shipped from China yet, and now my tracking number is no longer available! My order was last seen in China on Nov 4th! SCAM!

Date of experience: November 27, 2020
PatPat .. PatPat Rep
over a year old

Greetings,

We are very sorry for the delay you are experiencing with your order.

We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that every complaint is handled properly, so we would like to ask for the opportunity to resolve this issue immediately.

Kindly send us an email again through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Austria
1 review
0 helpful votes
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This program is excellent for a mother to be preparing for a new baby that has all the requirements,

Date of experience: November 27, 2020
GB
1 review
0 helpful votes
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I am really happy with how customer service handled my issues.
Many thanks to Karen P. Who helped me with my last order, very quick and professionally.

Date of experience: November 26, 2020
Italy
1 review
0 helpful votes
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Excellent!
November 27, 2020

Excellent customer service, fast and very helpful! Products always of excellent quality! Bert very good!

Date of experience: November 26, 2020
Florida
1 review
0 helpful votes
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Excellent attention
November 27, 2020

The real reason why I became your customer is first the quality of your clothing and the quality of care. Very satisfied with the attention received from customer service. Thank you!

Date of experience: November 26, 2020

From the business

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patpat.com
Mountain View, CA, United States
+3377
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