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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

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Denmark
1 review
0 helpful votes
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Good
December 2, 2020

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I certify that this review is based on my own experience and that I am in no way affiliated with this business, and have not been offered any incentive or payment from the business to write this review. I agree to Sitejabber's Terms & Conditions, including to not write false reviews, which is in many cases against the law.

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Date of experience: December 1, 2020
Utah
1 review
0 helpful votes
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Christmas Pajamas
December 2, 2020

This will be my go to every year for Christmas Pajamas. Arrived fast and customer service was amazing.

Date of experience: December 1, 2020
Portugal
1 review
0 helpful votes
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Recommended!
December 2, 2020

I can only recommend and thank all the support received. I order a larger size and JONALYN promptly resolved the issue. I got a refund and everything was very easy to solve. I recommend ordering Patpat!

Date of experience: December 1, 2020
Canada
1 review
0 helpful votes
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Great Product
December 2, 2020

Love ordering from Pat pat! Have had some sizing issues. But they always have given a refund. Much appreciated. Will be ordering again.

Date of experience: December 1, 2020
GB
1 review
0 helpful votes
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Amazing!
December 1, 2020

They are amazing the quality is phenomenal and the contact service are great. I will continually buy my girls clothes here

Date of experience: December 1, 2020
Pennsylvania
1 review
0 helpful votes
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Satisfied Customer
December 1, 2020

The customer service rep Kuenzler went above and beyond to ensure I was happy and informed on my replacement order. Kuenzler was with me each step of the way til the problem was rectified. Not only that patpat is a wonderful company in itself, I am happy with each and every order.

Date of experience: December 1, 2020
Argentina
1 review
0 helpful votes
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Excelente
December 1, 2020

Buena calidad de los productos, rápida resolución ante cambios o cancelaciones, muy amables y eficientes. Saludos desde Argentina.

Date of experience: December 1, 2020
Italy
1 review
0 helpful votes
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Thanks Pat Pat!
December 1, 2020

Pat pat has a lot of products of all the ages and the customer care is always fast and available. Thanks Jimmy for supporting me during my last order! I ordered two products instead of one and they refund me half of the price and allow me to keep both the products:)

I will buy again of course!

Date of experience: November 30, 2020
Italy
1 review
0 helpful votes
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Tempi di consegna rapidi, prodotti soddisfacenti... servizio clienti per il reso ottimo! Grazie Jeffry

Date of experience: November 30, 2020
Nebraska
1 review
0 helpful votes
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I've ordered from PatPat several times a and loved what I have received. I've received some orders in as little as a week, but normally it takes 2 weeks or so. I had a small issue with one item I received and contacted them. I heard back from REYNAC who took care of it within a few hours. Very happy with this site.

Date of experience: November 30, 2020
New Jersey
1 review
0 helpful votes
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Lost package
December 1, 2020

Package got lost instantly was contacted and my order was resubmitted. Customer service was excellent

Date of experience: November 30, 2020
Philippines
1 review
0 helpful votes
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Return Concern Handling
December 2, 2020

Feedback was so quick even on a weekend. My issue has been immediately resolved. Thank you PatPat! Happy holidays!

Date of experience: November 30, 2020
Slovenia
1 review
0 helpful votes
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Lovely products
December 1, 2020

Lovely products and great web store. I buy a lot of products but I love those one the moste. Good quality for good price.

Date of experience: November 30, 2020
Illinois
1 review
0 helpful votes
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Great Customer Service
December 1, 2020

The customer service was really great. I'm highly satisfied with the quality of products as well. The dresses fit me really well. The products are exactly as seen in the website.

Date of experience: November 30, 2020
GB
1 review
0 helpful votes
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Too small
November 30, 2020

Items came up smaller than advertised even though I dozed up. I wanted to return the items for a bigger size, this wasn't an option so Katrina offered a full refund without needing to return the items.

Date of experience: November 30, 2020
Pennsylvania
1 review
0 helpful votes
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Great quality and both shirts were exactly what I seen on the site. Princess & Queen sweat shirts in black with multiple colors. I will purchase again.

Date of experience: November 30, 2020
New York
1 review
0 helpful votes
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Pearl B
November 30, 2020

My order came faster than expected. Material was nice and of good quality. Packaging was neat and organized. And the issues I had were resolved promptly and with out hassle

Date of experience: November 30, 2020
California
1 review
0 helpful votes
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Cool collection
November 30, 2020

Patpat products are very cool and are not expensive. And on top of it, their customer service is pretty quick too. I had a stitching issue with one of my order and their customer rep named ANIE was very quick to respond and take action to help me with my order.

Date of experience: November 30, 2020
Canada
1 review
0 helpful votes
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I love quality and designs of clothes fabric is also extremely good
Clothes description also properly matches with clothes

Date of experience: November 30, 2020
Portugal
1 review
0 helpful votes
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Good shopping platform, variety of products with good quality and Customer Support ready to help. Contacted with Rohanie, Kriza and Susie B that solved my issues promptly and with high professionalism.

Date of experience: November 30, 2020

From the business

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patpat.com
Mountain View, CA, United States
+3377
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