Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of PatPat

PatPat

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate PatPat?
grey stargrey stargrey stargrey stargrey star

PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

Kansas
3 reviews
0 helpful votes
Follow Jime E.
Unfollow Jime E.
Share Review
Report Review

PatPat is simply wonderful. At first, I was hesitant. Their prices were almost too good to be true. The designs were adorable. There are scammish websites, but seeing they had a highly rated app made me more comfortable. I have since ordered twice from them. The products are simply fantastic! I cannot find nursing shirts or dresses as cute as theirs - let alone for that price - anywhere else! I have placed two orders, the second one got here super quick! The clothes are cute, they fit well. I just placed my third order and I needed to modify my order. Customer service was SPOT ON! Super quick response, extremely polite and very helpful. I literally recommend PatPat to everyone I know because their products are amazing, the designs adorable. I am super excited to receive our matching outfits. PatPat is my favorite website to order from!

Date of experience: December 7, 2020
India
1 review
0 helpful votes
Follow Ritu D.
Unfollow Ritu D.
Share Review
Report Review

Fraud company
December 7, 2020

I was buying there product from last one year in sale they have sold me v bad cloths then I requested them for return later on they refused but send me refund one voucher in that you can upto 50 percent

Date of experience: December 7, 2020
PatPat .. PatPat Rep
over a year old

Hi,

We're sorry to hear about how the issue you've encountered with the quality of the items you received, prevented you from getting the best experience in shopping with us.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

South Carolina
1 review
0 helpful votes
Follow Shirley L.
Unfollow Shirley L.
Share Review
Report Review

Return policy
December 8, 2020

Good customer service and just be careful with what you order because material can feel differently and fit differently too. Not all materials are the same as I order a dress and sweater, they fit fine.

Date of experience: December 7, 2020
Australia
1 review
0 helpful votes
Follow Merisa H.
Unfollow Merisa H.
Share Review
Report Review

Super happy
December 8, 2020

I am super happy with my first purchase from PatPat. The customer service is just amazing, so responsive and helpful. The quality of clothes is way beyond the price. I had a little issue with the chosen size and they promptly sent me another ones! I will be the regular customer now! Will recommend to everyone. Thank you PatPat(Genalie in customer service).

Date of experience: December 7, 2020
Ireland
1 review
0 helpful votes
Follow Catherine K.
Unfollow Catherine K.
Share Review
Report Review

Brilliant selection, affordable, fashionable and comfortable chikdrens clothes.
Fantastic customer service and support. Pleasant and courteous staff..

Date of experience: December 7, 2020
India
1 review
0 helpful votes
Follow Hima k.
Unfollow Hima k.
Share Review
Report Review

The customer service was good and happy as they understand my problem and resolved the issue favourable

Date of experience: December 7, 2020
South Africa
1 review
0 helpful votes
Follow Lizah M.
Unfollow Lizah M.
Share Review
Report Review

Best Customer Service
December 8, 2020

I am happy with my order. Best quality what you see is what you get. Although I had a small issue which was resolved by KRISTIAN C all thanks to her she's the best.

Date of experience: December 7, 2020
Pennsylvania
1 review
0 helpful votes
Follow Denise A.
Unfollow Denise A.
Share Review
Report Review

Great customer service
December 8, 2020

Issue was address very quickly and refund was made. A very satisfied customer. Will order from PatPat again!

Date of experience: December 6, 2020
Colorado
1 review
0 helpful votes
Follow Elsa V.
Unfollow Elsa V.
Share Review
Report Review

Purchased two pajamas for my daughter. She loves the bright colors and the characters. I very happy with the quality and sizing is true to size. I will be purchasing again very soon. Thank you

Date of experience: December 6, 2020
Guam
1 review
0 helpful votes
Follow Abigail R.
Unfollow Abigail R.
Share Review
Report Review

Superb customer service
December 7, 2020

Although not all of the items I ordered fit perfectly, I am amazed at the amazing customer service I received from Susie B.! The response I received on inquiring about the refund process was timely and superb. I will definitely order again. :)

Date of experience: December 6, 2020
Canada
2 reviews
0 helpful votes
Follow Rosa T.
Unfollow Rosa T.
Share Review
Report Review

Shoe issue
December 7, 2020

Thanks Karim from patpat for resolving my issue the lace on the show was broken but I was issued a refund and can donate the shoes. Shoes were very nice

Date of experience: December 6, 2020
Hong Kong
1 review
0 helpful votes
Follow Selena C.
Unfollow Selena C.
Share Review
Report Review

Good
December 7, 2020

Arrdev quickly responded to my enquires and gave me a very good offer on the return policy. Fast delivery as well. Overall good experience.

Date of experience: December 6, 2020
Australia
1 review
0 helpful votes
Follow Priyanka B.
Unfollow Priyanka B.
Share Review
Report Review

I ordered 4 dresses with size L. Out of 4, only 1 dress fitted me, remaining three were too big in size. I contacted patpat team and "Phoebe", PatPat's representative responded with a solution within 48 hours.

Date of experience: December 6, 2020
Italy
1 review
0 helpful votes
Follow Giulia B.
Unfollow Giulia B.
Share Review
Report Review

As I expected
December 7, 2020

I bought some clothes for my daughter and they arrived in few days in a wonderful packaging and are exactly as the description, probably just a bit bigger

Date of experience: December 6, 2020
California
1 review
0 helpful votes
Follow lea w.
Unfollow lea w.
Share Review
Report Review

We Love PatPat!
December 7, 2020

We love PatPat! They always impress us with their matching outfits for the whole family! After giving birth we feel bloated right and a matching outfit helps motivate us to get back in shape faster, and appreciate our littles' outfits. Thanks PatPat also for the merch help in the rare times we need it. We'll be back soon! Happy holidays!

Date of experience: December 6, 2020
Italy
1 review
0 helpful votes
Follow Giusy V.
Unfollow Giusy V.
Share Review
Report Review

Good quality and nice clothes. Amazing service, fast and precise delivery. Thanks Pat Pat I will never leave you.

Date of experience: December 6, 2020
Tennessee
1 review
1 helpful vote
Follow Ha N.
Unfollow Ha N.
Share Review
Report Review

Everything is good in the first purchase but since I started to order the second. It came up to me the wrong size and also no one reply when I asked for help to fix my order.

Date of experience: December 6, 2020
PatPat .. PatPat Rep
over a year old

Hi,

We're sorry to hear about how the issue you've encountered with the items you received, prevented you from getting the best experience in shopping with us.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Italy
1 review
0 helpful votes
Follow Alessandra S.
Unfollow Alessandra S.
Share Review
Report Review

Il Top!
December 7, 2020

Ho avuto un piccolo problema con le taglie, ma Jonalyn è stata gentilissima, rapida ed efficiente! Ha risolto il mio problema in pochissimo tempo! Lo consiglio vivamente!

Date of experience: December 6, 2020
France
1 review
0 helpful votes
Follow Alessia S.
Unfollow Alessia S.
Share Review
Report Review

Good quality
December 7, 2020

Super quality.
Really pretty.
The delivery is not long, they perfet for Christmas. I recommend for a lovely Christmas outfit

Date of experience: December 6, 2020
France
1 review
0 helpful votes
Follow Bataille N.
Unfollow Bataille N.
Share Review
Report Review

TRES BIEN
December 7, 2020

Ce site est très satisfaisant, il y a beaucoup de choix et un service après vente très efficace! Merci à Arrdev pour sa réactivité.

Date of experience: December 6, 2020

From the business

Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


patpat.com
Mountain View, CA, United States
+3377
See all photos