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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
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تياب حلوين كتير الجودة جيدة الاسعار كتير مقبولة انا بحب الموقع وبشتري ع طول من عندن وكتيررر بنصح في صرلي اكتر من شهرين دائما بشتري من عندن

Date of experience: December 25, 2020
Brazil
1 review
0 helpful votes
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Patpat brazil
December 25, 2020

Gostei muito das roupas. Ayendeu perfeitamente as minhas expectativas. Espero que continuem com essa proposta. Levou 27 dias pra chegar.

Date of experience: December 24, 2020
Canada
1 review
0 helpful votes
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Good customer service
December 25, 2020

The customer service provided by Anie is really good. She made sure the matter was resolved at the earliest. And not to forget the products recieved by Patpat are always good.

Date of experience: December 24, 2020
Canada
2 reviews
1 helpful vote
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Very disappointed ordered Christmas Pjs for whole family at the beginning of Dec. Ordered dec 2nd shipped Dec 4th Expected delivery Dec 12- 16th Dec. Nothing has arrived and its Christmas Eve.The tracking number information just changes daily and now it says expect delay - its xmas ever! Why does this site not tell you its coming from China and why would they use canada post to deliver and not a courier! Christmas eve now ruined. Will not use this company again - Than ks PAt PAt for your lies -- DO NOT ORDER FROM HERE

Date of experience: December 24, 2020
PatPat .. PatPat Rep
over a year old

Hi,

We're sorry to hear about how the issue you've encountered in receiving your order, prevented you from getting the best experience in shopping with us.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

New York
1 review
0 helpful votes
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Material
December 25, 2020

They have good material and nice designs. Prices are also reasonable and shipping is fast. I bought clothes for my one year old and it looks great.

Date of experience: December 24, 2020
Louisiana
1 review
0 helpful votes
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Great Customer Service
December 25, 2020

I ordered pajamas that's didn't fit my family and PatPat Customer Service helped me resolve this matter immediately.

Date of experience: December 24, 2020
Pennsylvania
1 review
0 helpful votes
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LOST ORDER
December 24, 2020

I placed an order Nov 24th. It's now Dec 24th and no reply from the company on the status of my order.

Date of experience: December 24, 2020
PatPat .. PatPat Rep
over a year old

Hi,

We're sorry to hear about how the issue you've encountered in receiving your order, prevented you from getting the best experience in shopping with us.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

GB
1 review
0 helpful votes
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Disappointment
December 24, 2020

Guaranteed Christmas delivery, ordered 1st December my parcel still hasn't arrived.
This has ruined my Christmas tradition of matching pjs for Christmas Eve and it's my daughters first Christmas.

Date of experience: December 24, 2020
PatPat .. PatPat Rep
over a year old

Hi,

We're sorry to hear about how the issue you've encountered in receiving your order, prevented you from getting the best experience in shopping with us.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Canada
1 review
0 helpful votes
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Great app, saves money
December 25, 2020

Using this app will save you money that doesn't compromise the quality of the clothes. Love the clothes i've purchased.

Date of experience: December 24, 2020
Mexico
1 review
0 helpful votes
Follow Jessica G.
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Realice la compra de unas botas al parecer me mandaron la talla correcta pero los zapatos vienen demasiado amplios y a mi bebé no le quedaron me comunique a patpat por medio de un correo y me respondieron muy rápido me atendió Rachel y me reembolsaran por el error la atención fue muy rápida y muy buena

Date of experience: December 23, 2020
Greece
1 review
0 helpful votes
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Thanks for everything!
December 25, 2020

JOSHUA my friend was very helpful and polite!
So fast responses to my email. Thanks for everything!

Date of experience: December 23, 2020
Oregon
1 review
0 helpful votes
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Snappy dresser
December 25, 2020

My lil man looks adorable with #patpat outfits. Great service. Adorable collections with Right size. Good customer service.

Date of experience: December 23, 2020
North Carolina
2 reviews
0 helpful votes
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Best kids clothing app
December 25, 2020

Best place to get cute fun kids clothes at an amazing low price. Fast shipping great customer service

Date of experience: December 23, 2020
Australia
1 review
0 helpful votes
Follow Rachael P.
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I couldn't be happier with the clothes and especially the customer service from this website! I have purchased dresses for my 5 year old daughter and maternity clothes for myself. The dresses for my daughter are now her favourite clothes and are good quality material. She gets compliments all the time. I had a sizing issue with a pair of jeans and shorts and dealt with Kristisn C over email who responded quickly and gave me a full refund. Overall I couldn't be happier!

Date of experience: December 23, 2020
GB
1 review
0 helpful votes
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I have had the most amazing service from APRIL G from PatPat. I mistakenly ordered 2 of the same item and they refunded me without asking for a return! I Also I received a dress which wasn't the correct fit for me, I requested for a return and they also refunded me without asking for a return which would have cost me shipping cost.
I am confident in saying I will definitely come back and order from them again. All the products I received are of super quality!

Date of experience: December 23, 2020
Greece
1 review
0 helpful votes
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Delays
December 23, 2020

Disappointed by the company. I' ve placed my order on December 1st, it's been 23 days since and I haven't received my order. When and if I ever receive it, it will be too late and I will have no use for it as it was Christmas items I expected.

Date of experience: December 23, 2020
PatPat .. PatPat Rep
over a year old

Hi,

We're sorry to hear about how the issue you've encountered in receiving your order, prevented you from getting the best experience in shopping with us.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Switzerland
1 review
0 helpful votes
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I m happy with the customer service and offers given by the company. Joecyle from customer service contacted me and given me quick response and problem solving.

Date of experience: December 23, 2020
New Zealand
1 review
0 helpful votes
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I loved the product. It just looked like it's photos. I am super happy mum.vI know where to buy clothes from for my baby girl now.

Date of experience: December 22, 2020
Denmark
1 review
0 helpful votes
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Super
December 23, 2020

Jeg havde en reklamation til PATPAT over et produkt, og de var hurtige til at anerkende reklamationen og tilbagebetale mine penge. Alle de andre varer, jeg købte til mit nyfødte barnebarn, er så fine.
Venlig hilsen
Anette Riisberg

Date of experience: December 22, 2020
GB
1 review
0 helpful votes
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Placed order 28th November for set of family pajamas. Email comfirmation same day said 7-10 December for delivery. Today is 22nd December and my parcel is still not here and is still "In Transit". What the hell does that mean amd where is it? No replies to several emails and no status of exactly where my parcel is or when it will arrive. I will be eventually returning and requesting a full refund for these items as they are clearly not going to be here for Christmas day. Disgraceful and totally misleading company! Stay well away!

Date of experience: December 22, 2020
PatPat .. PatPat Rep
over a year old

Hi,

We're sorry to hear about how the issue you've encountered in receiving your order, prevented you from getting the best experience in shopping with us.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

From the business

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patpat.com
Mountain View, CA, United States
+3377
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