Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of PatPat

PatPat

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate PatPat?
grey stargrey stargrey stargrey stargrey star

PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

Italy
1 review
0 helpful votes
Follow Elisa C.
Unfollow Elisa C.
Share Review
Report Review

Soddisfatta
January 23, 2021

Ottimi acquisti. Arrivato tutto in 10 giorni. Disegni carini e tessuti morbidi. Rifarò altri acquisti!

Date of experience: January 22, 2021
Belgium
1 review
0 helpful votes
Follow Jessica F.
Unfollow Jessica F.
Share Review
Report Review

Merci à Jasper pour sa réactivité à mon email suite à une erreur dans la livraison.
La décision de me rembourser le colis a été très vite prise.
Site très honnête et SAV au top!

Date of experience: January 22, 2021
India
1 review
0 helpful votes
Follow Mabin C.
Unfollow Mabin C.
Share Review
Report Review

Best quality product. So i purchased the cloth for my baby. I am full satisfied. So. U can also purchase this site products

Date of experience: January 22, 2021
GB
1 review
0 helpful votes
Follow Stacey H.
Unfollow Stacey H.
Share Review
Report Review

Brilliant quality items
January 24, 2021

I absolutely love the clothes for my 1-1/2 year old. She looks so cute in everything. The clothes are such good quality

Date of experience: January 22, 2021
New York
1 review
0 helpful votes
Follow Stephanie Q.
Unfollow Stephanie Q.
Share Review
Report Review

I received my my first package from Papat and tore into like a child on Christmas day! I was so pleased with the items I received, I placed a second order shortly after! I unfortunately entered the wrong shipping address and that was quickly resolved. Looking forward to receiving my second order!

Date of experience: January 22, 2021
Spain
1 review
0 helpful votes
Follow Anne G.
Unfollow Anne G.
Share Review
Report Review

Recommended!
January 24, 2021

Fast shipping, great products, stylish level at a friendly cost! The customer service will reach you in case of any problems on your previous purchase.

Date of experience: January 22, 2021
Guam
2 reviews
0 helpful votes
Follow Jade C.
Unfollow Jade C.
Share Review
Report Review

Perfect
January 24, 2021

Navigating the app was way and I love the details for the shipping. The products came in about 2 weeks which is normal for Guam. Products I received were exactly as shown on the site.

Date of experience: January 22, 2021
Pennsylvania
1 review
0 helpful votes
Follow Jess N.
Unfollow Jess N.
Share Review
Report Review

I was very hesitant when I initially placed my order, but when it arrived I was shocked. The clothes are super cute and we'll made. I washed everything as soon as it arrives and it held up well after washing and drying. I paid around 100 bucks for 15 outfits. Tell me that isn't a great deal!

Date of experience: January 21, 2021
Australia
1 review
0 helpful votes
Follow Komal S.
Unfollow Komal S.
Share Review
Report Review

Great customer service
January 24, 2021

Thank you team patpat for solving the issue. Always has great experience with the customer service
Thank you so much. A trusted website for clothing.

Date of experience: January 21, 2021
Puerto Rico
1 review
0 helpful votes
Follow Ruth B.
Unfollow Ruth B.
Share Review
Report Review

Love PatPat
January 23, 2021

I love the app, I love everything they sell, quality clothes, good prices, and fast shipping... I love their designs and offers

Date of experience: January 21, 2021
Greece
1 review
0 helpful votes
Follow Christos K.
Unfollow Christos K.
Share Review
Report Review

Pat Pat reliability
January 23, 2021

I am very satisfied with the way the company managed my problem wich was the delay of my order delivery. Thank you so much dear Kuenzler L. I will continue shoping with Pat Pat.

Date of experience: January 21, 2021
Norway
1 review
0 helpful votes
Follow Lea N.
Unfollow Lea N.
Share Review
Report Review

Satisfied Customer
January 24, 2021

Good quality baby products.
Reliable customer service
Fast and safe delivery
Safe payment methods.
Satisfied customer here in Norway

Date of experience: January 21, 2021
Georgia
1 review
0 helpful votes
Follow Anjali B.
Unfollow Anjali B.
Share Review
Report Review

The products are cheaper than you can found in other sites. Customer care help me by refunding the amount of products I didn't like, by keeping them by myself.

Date of experience: January 21, 2021
GB
1 review
0 helpful votes
Follow Yulia T.
Unfollow Yulia T.
Share Review
Report Review

Great service!
January 21, 2021

I have just received my order from PatPat and am very impressed with the quality. The nursing shirt fits nicely and I cannot wait for my little boy to start wearing the super cute set I chose for him. Would recommend to my friends without hesitation.

Date of experience: January 21, 2021
GB
1 review
0 helpful votes
Follow Lauren A.
Unfollow Lauren A.
Share Review
Report Review

Great
January 21, 2021

What a great site. Definitely recommend the baby clothes. Great service, kept up to date with my orders tracking.

Date of experience: January 21, 2021
New York
1 review
0 helpful votes
Follow Samsondeen R.
Unfollow Samsondeen R.
Share Review
Report Review

Amazing customer service, cheap and nice products true to size and quality. APRIL G is a good representative, my questions and emails are well attended to, I will patronize over and over again.

Date of experience: January 20, 2021
Puerto Rico
1 review
0 helpful votes
Follow Kimby M.
Unfollow Kimby M.
Share Review
Report Review

Giarielys_
January 21, 2021

I love the clothes on this super spectacular page love I love the clothes on this super spectacular page.

Date of experience: January 20, 2021
Germany
1 review
0 helpful votes
Follow Seema S.
Unfollow Seema S.
Share Review
Report Review

Happy and satisfied
January 21, 2021

I asked pat pat for a exchange of my clothes which had a size issue not only they refunded money, they didnot asked me to returned them. I m very satisfied

Date of experience: January 20, 2021
North Carolina
2 reviews
0 helpful votes
Follow Carolyn C.
Unfollow Carolyn C.
Share Review
Report Review

Placed an order November 11th 2020 for my granddaughter... long story short they sent the order back without any notification. Enquired about the order December 26th and it was sent back to the warehouse and they would re-send on December 27th, but one of the items wasn't available and I got a refund for that item. Once again I had to ask what was the status of my order on January 19. As of today January 20th they sent a message back "sorry it must have been damage in transit". When I say buy American please do that.

Date of experience: January 20, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We're sorry to hear about how the issue you've encountered in receiving your order, prevented you from getting the best experience in shopping with us.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Canada
2 reviews
1 helpful vote
Follow Sheryl C.
Unfollow Sheryl C.
Share Review
Report Review

Highly recommended
January 20, 2021

Very nice products, Presentable packaging, good quality and nice customer service. I am happy with my purchases always.

Date of experience: January 20, 2021

From the business

Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


patpat.com
Mountain View, CA, United States
+3377
See all photos