Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
We monitor reviews for authenticity
This has saved me since pandemic started. Items are amazing and the customer service is Awesome! I totally recommend it for ANYONE!
I ordered family Christmas sweaters from PatPat. The quality and fit was very good. Due to Canada Post shipping delays the sweatshirts took longer than Normal to arrive and PatPat customer service was extremely helpful.
I think your products are perfect, the quality and prices are very good and I would recommend them to everyone I know
Trusted site. Good customer service. Got my concern sorted in just 24hours. And got the best possible solution..
The best service that I ever seen before, and the great caring of the service team. Full of responsible site and reasonable prices of products.
Provide cute stuffs to baby, mom. Great maternity wears. Very comfortable to wear. All clothes are in great prices.
Excellent customer service. Didnt have my size for return so let me keep the other and issued refund just to show how great they are. Thanks patpat.
I wasnt happy with some of the stuff i got but they were quick to fix the problem very help full did love a little dress i got there it was good quality
I got problem they help me and solve quick thank you guys.
Quality and beautiful material I love the clothes
Loja confiável super recomendo, amei cada produto que comprei!
Continuarei comprando sempre, estou viciada em comprar patpat
Customer experience was exceptional, both website and app super easy to use and to track orders and not to mention the good quality products!
I was a little hesitant ordering for the first time but my clothes arrived and I love them! Free shipping, amazing customer service and love my matching outfits for me and the whole family!
La ropa es muy buena fue la mejor inversión que pude hacer mi bebé luce muy linda con su ropa los felicito
Aunque los artículos no me fueron bien lo arreglaron inmediatamente, buen vendedor y muy recomendable
Super customer service. I loved most of the clothes, when I was t happy with an outfit I received a refund straight away. Love this website! Will order again!
I ordered 5 pairs of Martin zip up toddler boots and they were amazing quality! Arrived in a fast time and were individually packaged! Definitely gonna be ordering again!
Top quality, top soft material for baby and children clothes, i had shopped dress for me and two body suits for my boys to be in the same looks.
And dress for my friends daughter and many things. Perfect costumes service
V good and soft stuff... Also v good service nd quick response...
Happy to purchase from patpat... will shop again inshaAllah...
Thanks patpat
Honestly I have nothing bad to say about Patpat. This website has some extremely good deals on kids clothes and even some for the family! I've ordered with them a couple times each time I've gotten High quality clothes marked super cheap! Exactly what I'm looking for everytime. Shipping is so so its coming from quite a ways so it's a bit slower than ordering from U.S. but for the price you get these remarkable clothes at ITS WELL WORTH THE WAIT! CHECK OUT THERE APP TOO. HURRAY FOR PATPAT!
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.