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PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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The app is amazing. I ordered a pair of little kids size 9 shoes but they ended up being to small. So I messaged customer service and Jann was very helpful. She helped me get the exchange I needed. But the clothes were great quality.
I will definitely be shopping again! I love all the outfits and they have the best customer service!
Simply Superb! My Problem was handled and resolved by Maria and that too within no time. She is very friendly and professional in nature. I don't have many words to explain the top notch service from PatPat. If there is a height of Customer Satisfaction then it is at PatPat. I highly recommend it and definitely looking forward to have my future shopping with Patpat for myself and my child.
Love the quality of the clothes and good service i like the outfits they are wonderful they are something different from the store recomended
Awesome service and fast response! It been so easy dealing with Pat Pat for everything!
Sharlene Manisha Prasad
Ottimo sito. Prodotti arrivati nei tempi previsti e qualità prezzo eccezionale. Per qualsiasi problema il servizio clienti e pronto ad aiutarti e a garantirti la soluzione migliore. SODDISFATTA!
Patpat is my favourite place to buy clothes for my baby, they have excellent quality clothing for great prices and I'm always surprised by how fast the shipping is considering that it is coming from China!
Ame cada una de las prendas, son hermosas, con una gran calidad, las tallas son reales, el tiempo de espera es el estimado y todo llega tal como lo pides.
Very good website, good prices. Speed delivery. Helpful service. High quality too. I like it very much.
Love all the clothes i have bought here for my babygirl and even a few items for myself. Their customer servicr is also great thank you Ryan G for helping me with my mistake on my order.
I ordered a few items: two dresses, Jacket and bathing suit very cute, great quality, affordable and reliable shipping :) loved it!
Great articles, the shipping is fast and great customer service.
I love the items I bought for my baby boy.
Patpat is designed for babies all sizes and these outfits are really affordable and true to size. Happy the first time I found out about this site. Thank you patpat
Très satisfait de ce site la qualité me paraît très bien les prix sont plus que très abordable honnêtement testez le
Toujours satisfaite de mes achats et le service après vente est compétent. Je recommande sans hésiter!
Have some sizing issues pretty much with every order, due to my childs body size. Pam has been my customer service person through the emails & has been a doll & been very helpful!
Orderd 10 days ago nd my stuff came quick unexpectedly... quality of the clothes is amazing i love all my baby staff im so impressed
JASPER hat meine Erwartungen übertroffen, ultra professionell, PatPat ist ein E-Commerce, den ich sehr empfehlen kann! ++++
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.