ParcelMonkey UKReviews 62

I send away about 8 -12 parcels a week to customers all over the World, but about 70% to the UK. About two years ago I opened an account with online despatch service called Parcel Monkey. These company is a real monkey business…. The name is so accurate. I had so many problems with their service and finally I stopped using them. They frequently miss collections. They lost my parcels and offered me silly compensations. I lost a lot of business because of them. Be aware, this company is a kind of broker only. They take your money and then use different couriers to collect and deliver your parcel. They are "On line company" with almost no support. There are no telephone numbers to call, there are no "real people" to help if $#*! happens. The only way of communication is email. Mainly standard automatic replies irrelevant to your case. I strongly advice people not to use Parcel Monkey.