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Pandora

3.5

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Pandora Reviews Summary

Pandora's reputation is mixed, with customers appreciating its diverse music selection and personalized stations, often noting the app's ease of use. However, significant complaints revolve around reliability issues, such as frequent interruptions and repetitive song choices, which detract from the listening experience. Customer service also faces criticism, particularly regarding difficulties in account management and unresponsive support channels. While some customers express satisfaction with the jewelry products and in-store experiences, concerns about product quality and return policies indicate a need for improvement. Overall, Pandora must address these service and reliability issues to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

value
23
shipping
11
returns
10

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Pennsylvania
8 reviews
2 helpful votes
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Great selection of music from different genres. Never disappointed

Date of experience: January 29, 2015
Illinois
7 reviews
2 helpful votes
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I love Pandora
January 25, 2015

I love Pandora. Just choose the type of music and a great variety is played to my satisfaction.

Date of experience: January 24, 2015
California
5 reviews
7 helpful votes
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I LOVE being able to "train" them to play the type of music on any given playlist I design. When I've had questions, their customer service has been fast and extremely kind and professional. They have a long list of songs in every genre I've selected so I don't get repeats usually in a given day. I don't listen to music anywhere else. Great for road trips too!

Date of experience: January 22, 2015
Kuwait
11 reviews
6 helpful votes
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I absolutely love listening to pandora. Great variety of music, I do not use anything else. The extra few bucks to get rid of ads is certainly worth it. Give it a try, you will love the convenience.

Date of experience: January 16, 2015
Spain
4 reviews
8 helpful votes
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I wish I could give them no stars! After listening to Pandora everyday at work in the United States, Pandora decided yesterday that I am in Spain and will no longer allow me to listen. I know Texas has had it's problems but I did not know we had moved to Spain. Customer service was completely useless. I imagine they are in India. I cancelled my paid subscription and everyone else should too.

Date of experience: January 7, 2015
GB
4 reviews
7 helpful votes
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I think I love this site already! I've never used it before, but I want now! I like music a lot and I see Pandora offers so many songs to any taste. Besides it's very convenient as you can use this site everywhere.

Date of experience: December 16, 2014
India
5 reviews
12 helpful votes
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For a while I used this pandora.com website for searching some song that I love to here. But this website never gives me songs as per my search and always the search result may be very different songs from my search. So I use other best websites for searching songs that I need.

Date of experience: September 23, 2014
India
5 reviews
5 helpful votes
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Since I love music, I love Pandora- the iPhone Apps. From the time when I have started using iPhone, Pandora is the only choice I have been opt for music. It is very simple, clean, and outstanding for iPhone. Whenever you come hard to take decisions on internet radio, I prefer Pandora for you. It has to be get experienced at least once and you too. If you are a iPhone user, then I need you to use this app for music.

Date of experience: September 5, 2014
India
4 reviews
6 helpful votes
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I am very much like the Pandora App for music from the iphone. This App provides freedom of wide Variety of songs. Pandora is great, free ways to listen to the kinds of music. Subscribing to Pandora gives benefits like an option to switch to a higher quality streaming mode.

Date of experience: August 30, 2014
Ireland
4 reviews
702 helpful votes
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I love Pandora, but the ads, man... They ruin half of the fun for me. Too many good stuff gets ruined by ads these days... They are getting more and more. After a while there won't be any real things, just ads! Phh

Date of experience: August 21, 2014
New York
14 reviews
76 helpful votes
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I like Pandora a lot, but the ads! They are very excessive and not very targeted. I work in a large office and we listed to Pandora everyday - the music selection is typically on-point, but my only gripe is those ads!

Date of experience: February 18, 2014
California
4 reviews
9 helpful votes
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Nobody thinks P has too many ads and plays the same songs too much?! What, are you all P employees?!

Date of experience: February 12, 2014
New York
2 reviews
3 helpful votes
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WOW WOW what an amazing idea i never heard about Pandora till the new Lexus gs350 i leased its had Pandora in the application menu i setup account with them and i got to say its amazing don't need any more cds or any subscription for XM RADIO what an amazing application

Date of experience: December 17, 2013
Idaho
14 reviews
43 helpful votes
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Not a fan but I'll tell you why. I'm a Megadeth fan and boycotted Metalica years ago. But if I put in Megadeth all I get is Metallica, and if I put in Metallica then I get Megadeth. So I'm in a conundrum, I don't want a Metallica list to get Megadeth so I just go to youtube LOL

But I can see why other people love the site so much so this is 100% based on my personal opinion.

Date of experience: November 27, 2013
California
91 reviews
225 helpful votes
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I love using Pandora, on my computer, on my phone, in my car. It would be nice if I could pick the songs, like on Spotify, but its free and it introduces me to new songs. It's a great product. I know they will have competition soon from Apple. We will see how they do!

Date of experience: July 16, 2013
Florida
6 reviews
32 helpful votes
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I'm happy with Pandora. It's hard to complain about free entertainment that allows personalization. I stream Pandora at work and from my phone. Haven't had a connectivity problem. Sure, sometimes the playlist gets wacky, but it's free and I can always create a new station. No complaints here. Thanks for the great, free service!

Date of experience: June 27, 2013
California
21 reviews
66 helpful votes
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Just the best streaming radio station. Also has great customer service if you need to contact them.

Date of experience: June 6, 2013
Utah
5 reviews
24 helpful votes
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Pandora is the single-reason that I no longer buy music. I pay my $3.99/month and listen all day, every day in the car, at work, etc. I love this service.

Date of experience: May 29, 2013
New Jersey
5 reviews
9 helpful votes
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Pandora has been one of the best inventions, besides there being ads and commercials I get to find a lot of cool new artists.

Date of experience: May 23, 2013
Utah
3 reviews
5 helpful votes
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Pandora is great website for finding new music. It's quite similar to stereomood. By entering a genre you can get new interesting songs and the dealer to buy from. I like the high quality of each song because usually sites like youtube and many others have low quality audio. Very nice, clean and well design

Date of experience: April 12, 2013