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Pandora

3.5

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Pandora Reviews Summary

Pandora's reputation is mixed, with customers appreciating its diverse music selection and personalized stations, often noting the app's ease of use. However, significant complaints revolve around reliability issues, such as frequent interruptions and repetitive song choices, which detract from the listening experience. Customer service also faces criticism, particularly regarding difficulties in account management and unresponsive support channels. While some customers express satisfaction with the jewelry products and in-store experiences, concerns about product quality and return policies indicate a need for improvement. Overall, Pandora must address these service and reliability issues to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

value
23
shipping
11
returns
10

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Illinois
6 reviews
6 helpful votes
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I've used Pandora for years, and while Spotify is my favorite music service, Pandora is very good, too. I especially love their comedy station!

Date of experience: April 29, 2015
Florida
5 reviews
1 helpful vote
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With all the new music sites now, Pandora is old school.

Date of experience: April 12, 2015
Nevada
2 reviews
6 helpful votes
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I really enjoy the shuffle option! It never bores me, even commercials are not too bad:)
Recommended!

Date of experience: April 6, 2015
California
10 reviews
6 helpful votes
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It's ok
April 7, 2015

I don't like all the commercials and if you type an artist they may play everyone but the person you select

Date of experience: April 6, 2015
Washington
5 reviews
3 helpful votes
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I have been with Pandora for a few years and while they were forced to make changes to be compliant with the gods of the listening world, they bring all kinds of genre music to your ears. You choose. Before the change, customers could choose the song and artist they wanted to hear, now you can choose the artist and it will play that artist and similar artists. I was resistant at first because change is hard, but it has introduced me to other artists and songs so it forced me to broaden my listening pleasures. Another plus is when you have feedback or questions, it doesn't go unanswered. It's easy to set up. You won't be disappointed.

Date of experience: April 6, 2015
New Jersey
33 reviews
69 helpful votes
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I had tried Pandora when they first came on line, but then they became what appeared to be an advertising agency with lots of commercials. Now I can't tell what they are. They are certainly very, very difficult to sign up with. I've been using computers for over 30 years (yes I'm that old) and just a few days ago I tried to sign up on Pandora again and had the hardest time doing it. Why the complexities?

Date of experience: April 1, 2015
Florida
3 reviews
7 helpful votes
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Hate the commercials
March 19, 2015

Although I love Pandora, I receive commercials about places 5 states over from me! Kinda silly. However, this is a great place to discover music you love.

Date of experience: March 19, 2015
California
4 reviews
1 helpful vote
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Cool
March 19, 2015

It'a pretty decent site, I guess. I like it and use it besides other similar services

Date of experience: March 19, 2015
California
21 reviews
81 helpful votes
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Music is Life
March 16, 2015

Oh my gosh, Thank You Pandora! I can custom create my own stations, choose from already perfectly mixed stations, share tracks and channels with my friends, seamlessly switch between stations while on the go. Personalized music experience at its very best!

Date of experience: March 16, 2015
Colorado
4 reviews
1 helpful vote
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Perfect Every time
March 12, 2015

Pandora is always on point! Never fails to deliver the best music choices in the genres I choose. I am NEVER disappointed.

Date of experience: March 12, 2015
New Hampshire
4 reviews
8 helpful votes
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Obsessed!
March 10, 2015

I love Pandora! Only downfall is there is so many ads. Even if you pay there really is no difference!

Date of experience: March 10, 2015
Kansas
3 reviews
2 helpful votes
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Free Music!
March 9, 2015

If you are familiar with Pandora, then I can tell you that this app is a good version of the web based Pandora for your phone. Once you log in, it syncs with your account and shows all of your stations.

Date of experience: March 8, 2015
Washington
2 reviews
4 helpful votes
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Good app!
March 2, 2015

I like Pandora. I haven't purchased to receive cyber full experience, but I do like the app. I'm sure the full version, which is free of ads, would be even better.

Date of experience: March 2, 2015
Florida
13 reviews
100 helpful votes
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Love Pandora
February 23, 2015

I have the Moody Blues as one of favorite. Pandora picks great music. I like the old songs. I don't care for the commercials but its free.

Date of experience: February 23, 2015
Georgia
10 reviews
17 helpful votes
Follow Brinn J.
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Before there were many options, I used Pandora. However, I found the service less than intuitive. It is supposed to learn what you like as you favorite certain songs/artists. Pandora often played obscure selections and songs performed live by the artist (not the greatest quality). After a couple of years, I moved on to other services like MOG, iHeartRadio, Slacker, etc...

Date of experience: February 18, 2015
GB
8 reviews
2 helpful votes
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Bought my mum a bracelet from here for her birthday a few days ago at the Trafford centre branch in Manchester. The lady who served me was very polite and gave me excellent customer service.

Date of experience: February 16, 2015
Virginia
7 reviews
10 helpful votes
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Great but for the commercials... and the commercials are a little creepy as they have sometimes played commercials geared toward things I had just had a phone conversation about.

Date of experience: February 5, 2015
Georgia
10 reviews
48 helpful votes
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I subscribed to Lumosity but was unable to access the games. Kept getting msg that I was not a member. However, my Discover was charged $59.95. I called the Lumosity phone listed and got an automated msg referring me to the online site. I went online and filed my complaint and got no reply. So I called again, and again, and again... automated phone msg each time referring me to the website. All of this time, months, I am unable to get into the games... getting the same message that I am not a member. Finally I email Lumosity stating that I will be appealing the charge to Disco ver. Magic... I get three replies in 2 days. The first states that I cannot be found as a paying member. I send the information to them with a copy of the Discover charge. I asked for cancellation and a refund. The reply from Lumosity was that my 30 days was up and I could not be refunded. Never mind that I had not been able to access the games! Discover accepted the dispute and told me that they receive many complaints from Lumosity customers. Discover also suggested that I contact my attorney general and the Calif attorney general about this, which I intend to do tomorrow. This company is inaccessible because they want to be! Some customer service, huh? No service after the sale! Less

Date of experience: February 3, 2015
Ohio
22 reviews
27 helpful votes
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I love the accessibility of the streaming through different devices.the music genre offered is also great. I can spend hours enjoying there music selections. Just love pandora.

Date of experience: February 2, 2015
Michigan
7 reviews
16 helpful votes
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I have only ever used the free part, but i mean its free and that in itself is a super value

Date of experience: January 31, 2015