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Panash Reviews Summary
Panash has a rating of 3.7 stars from 558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Panash most frequently mention customer service, good quality and shopping experience. Panash ranks 4th among Indian Clothing sites.
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I ordered two sarees on Oct 6. Since there was no movement on shipping after 7 days, I opened a ticket with them to ship my order. They shipped only one saree. On Oct 21, I asked them to ship the second saree, they said they can't ship it. Instead they asked me to buy a different one. I asked them how will they adjust the money if I buy another one. No answer. Today Oct 26.20 days later, I haven't received neither the saree or the refund.
The 10 day ship time is not accurate. I will not have the dress I need in time for the wedding I am attending.
We're glad to hear that your order was delivered. We sincerely apologize for any inconvenience caused by the delay. Your satisfaction is important to us, and we appreciate your understanding in this matter.
I have ordered one saree through online and paid the full amount. After 15 days they said that they will not be able to deliver tge product and still after 1 month is over i am waiting for my money to be refunded.
We sincerely apologize for the inconvenience you've faced, and we understand the frustration caused by the delay in delivering the product and processing the refund. This is certainly not the experience we aim to provide.
To expedite the resolution process, we recommend reaching out to our customer support team at [email protected] and providing them with your order details. They will assist you in resolving the issue promptly and ensuring that your refund is processed as soon as possible.
I wasn't sure what to expect for a prestitched outfit ordered online. I was pleasantly surprised by the quality of the fabric and the stitching. The shipping was prompt and when I contacted the company regarding tracking, they responded quickly with the information I needed. I will definitely use Panash again and recommend this company to friends and family.
Thank you for sharing your positive experience! Your recommendation means a lot to us, and we appreciate your trust in our brand.
I have order a dress to be shipped to Canada on October 1st and they said it will be shipped in 2 weeks. After continued conversations with customer care number, they said it will be shipped in 2-3 days on October 17th. It never shipped. On 20th October, they inform me that the dress can't be shipped because it didn't passed there stringent quality checks. It's redoculous. They didn't reply right away even after consynat follow up,they cancel the order. I have a function in India on 28th and i got everything ready to go with the dress and now they cancelled the order for no reason. I must say they don't have the product in Stock. They just ruin the function i have in India. Very unprofessional nd not responsible at all. No customer services. Business number is not for call. They don't answer the phone. Very disappointed with the experience..
We sincerely apologize for the inconvenience and disappointment you've experienced with your order. This is certainly not the level of service we aim to provide, and we understand the frustration caused by the delay and cancellation. To address this issue and explore potential solutions, we recommend reaching out to our customer support team at [email protected]. Providing them with your order details and expressing your concerns will help us understand the situation better and work towards a resolution.
Very happy with the service. Sent measurements and the clothes fit well
Thank you for sharing your positive experience! We're thrilled to hear that you are very happy with the service, and that the clothing fits well and is true to the picture. Your friend's recommendation and your satisfaction mean a lot to us.
Great experience, excellent customer support, bought 2 items, plan on buying more.
Thank you for your positive feedback! We're thrilled to hear that you had a great experience and found our customer support excellent. We appreciate your support and look forward to serving you again with more wonderful products in the future.
Good product I love the product it's really nice place I would like to order again
Thank you for your positive feedback! We look forward to serving you with more fantastic products and ensuring your satisfaction in the future.
I had a very pleasant experience shopping with Panash. They delivered my products in a timely manner and the packaging was great too. I wanted to make some changes to the sizing and the customer service was also very prompt. Highly recommend this site for getting Indian wear delivered to the USA
Delivering quality goods in a timely manner and providing excellent customer service are our top priorities, and we're delighted that we could meet your expectations.
Ordered for my husband for his first Indian wedding in America, perfect fit, great quality, received on time.
Ensuring customer satisfaction, especially for important events like weddings, is our top priority. We appreciate your choice to shop with us and look forward to serving you again in the future.
Very great shopping experience. Attention and care was put into the product and it was a very comfortable fit
Thank you for sharing your positive experience! Ensuring high-quality products and a comfortable fit is a priority for us.
I am extremely dissatisfied. The color is no where close to what was on the website. Making was not as per measurement. The neck is too too small. I will never purchase again from Pranash.
We sincerely apologize for the dissatisfaction you've experienced with your recent purchase. Your feedback is important to us, and we understand the significance of color accuracy and proper fitting. We would like to make things right for you. Please contact our customer support at [email protected] with your order details, and we'll do our best to address your concerns promptly. Your satisfaction is our top priority, and we value your feedback to help us improve our products and services.
I love the fabric and the sizes are perfect just as listed on the site. Got the delivery on a good time. The prices were reasonable as well.
We're grateful for your trust and continued patronage. It's our pleasure to serve you, and we look forward to assisting you with any future purchases or questions.
Easy to order, came in on time, quick to respond and correct any issues. I wish there was a way to comment and customize my order instead of picking from just standard options. Otherwise reliable service
We appreciate your suggestion for adding more customization options for your orders. We'll explore ways to enhance the ability for customers to comment and customize their orders, making it even more tailored to your preferences.
I wish Panash would add pictures that show the back of a dress or any item and provide details about the care of the items ( ironing, washing instructions)
Thank you for your valuable feedback, and we appreciate your suggestions for improving our online shopping experience. We understand the importance of providing comprehensive information for our customers. We'll work on enhancing our website to include these details.
Overall shopping experience with Panash is good. But I would like to point out some of the details I found as a customer a bit unsatisfactory. All the items I bought from Panash don't give details about the care of the fabric. Can it be hand-washed, machine-washed (gentle cycle), etc? It will be nice if your website shows what the back of an item looks like. Most of the garments I viewed only have their front view.
The Green Embroidered Pant Suit I recently bought, is slightly tight around the knee area (pant).
I personally hate the zipper under the arm. I don't know the purpose of having a zipper under one arm. I usually spend extra time removing it. I think there should be an option if a customer wants a zipper under the arm or not.
Qualify and workmanship far exceeded our expectations. Suit arrived well packaged and delivery was as promised. Excellent
Thank you for your feedback! Offering a wide range of products is important to us, and we aim to cater to your preferences.
I was very skeptical before trying the online measurement system--I have been burned on sites before and I have a different body type, so standard sizing is tricky. WOW! I was absolutely blown away by the accuracy, quality and speed with which I received my items.
We're grateful that you discovered our business through internet ads. Our aim is to provide you with excellent products and service, and we're committed to maintaining the quality and accuracy that you've experienced.
Ordered a Lehenga with custom made top, but received a regular top. There are "stitching lines" you can undo to get a bigger size. Regardless, it doesn't fit well. There is nothing custom.
Also, bra cups have visible different sizes. On top of that, overall low quality (looks cheap)
Customer support is terrible - "I'm sorry, there's nothing we can do"
Color is also supper different than what it shows in the website. Ordered a light pink and received an orange-ish peach Lehenga
We sincerely apologize for the negative experience you've had with your order. We value your feedback and are dedicated to making improvements to provide a better customer experience in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
I like the colour and the work of my suit piece thankyou
It's great to know that you chose our business to explore what it has to offer. We aim to provide a wide range of appealing products to meet our customers' needs.
Overall it was good but the only thing which I don't like is that I was supposed to pay the customs which should be the responsibility of the sender because I already paid the delivery charges for the delivery.
We appreciate your kind words for our products. However, it's important to note that customs charges are determined by the customs authorities in the destination country, and we have no control over these charges. We do provide information to our customers about potential customs fees when applicable, but these charges are typically the responsibility of the recipient.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sincerely apologize for the inconvenience caused, and we appreciate your understanding. We have processed the refund for the missing saree, and the amount has been credited back to your account. We regret any delay in this matter and assure you that we are actively working to enhance our processes to prevent such occurrences in the future.