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The company enjoys a strong reputation for delivering high-quality, realistic paintings that frequently exceed customer expectations. Many customers appreciate the attentive and responsive nature of the artists, highlighting their willingness to incorporate feedback and make adjustments promptly. However, some concerns arise regarding additional costs, such as framing, and occasional delays in communication during the editing process. While most customers express satisfaction with the final product, a few noted issues with the initial accuracy of the artwork. Overall, the sentiment leans positively, with numerous customers eager to return for future orders.
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Great the video was phenomenal. I think my mom will really love it
The painting was great. My Mom loves it. Thank you
It happened exactly as PYL said it would, and is an easy, comfortable process. This was my 2nd order and experience, and it will not be my last. Timely and transparent, the step-by-step procedure is clear and easy to follow.
I would've gave the over all experience 5 starts except when I received the picture I was not happy with the fact that part of the painting from the bottom was not painted. It looked like a piece missing and that made the portrait look a bit odd as well as the corners.
Excellent service Excellent communication a d 💯 % satisfaction with the painting
It's beautiful! The shipping was so fast and safe.
The painting is excellent and the customer service was great.
I've ordered 10 different paintings and have always been satisfied. Although, this last painting I had to ask at least two times to please put the doggies' name on the nametag attached to his collar. I guess it was the artist that replied, tag wasn't big enough. When the painting was complete & waiting my approval there was plenty of room. After I requested putting Maxwell on the tag, artist did but never sent me a message. Never had this issue before. I chose PYL for several reasons.One of the top reasons was because PYL was an AMERICAN company! The last painting was mailed from China. So I don't know about ordering from PYL in the future.
Muy buena todo bien y muy responsable y siempre bien
The process was very easy. The painting is amazing. The turn around time was fast, in less than 2 weeks I placed my order and received my painting. I would definitely purchase again.
I always wanted a picture of my uncle with his arm around me with my son. My wife got this for me as a birthday/Christmas gift and I'm completely impressed by it made me cry when I opened it!
Looked amazing and referred to a lot of my friends
I love this site I have bought two paintings so far. Each painting was crafted by a different artist. Each artist was able to portable a beautiful peice with the pictures and descriptions I have provided.
It was an absolutely amazing gift. My boyfriend cried when he opened it. Thank you all so much!
Truly loved it, the process was smooth and the Bride was in tears!
Recipients were very pleased with the painting. This was a recently deceased father and the family was very pleased with gift, remarking that it was a terrific remembrance.
It was amazing fast timing and awesome customer service will definitely recommend & will be using them again!
Awesome portrait amazing rate it a 10 thank you detail is amazing
The process was easy and worth every penny. My family loves the painting and it is priceless to have a photo of a memory we thought we missed out on.
Nice and fast process focused on you and your demands and advices! Would recommend
Answer: Hi Christina, Thanks for reaching out! Once you place the order, you can expect to receive the digital draft in 24 hours or even sooner.
Answer: Hello Seongjin, Thank you for reaching out! Of course, we do ship to South Korea. Feel free to order with us, we'll do our best to meet your expectations.
Answer: They advertise that you can send them photos of people now past. They advertise these large paintings with beautiful frames being unpackaged. It is a lie. I started my order on November 10 and it took three months to complete. First because they would not sell me a large canvas like they show on their website. Secondly because they no longer sell anything except the smallest frames; yet the continue to advertise and list prices as if they do. Multiple email and phone calls resulted in no honesty from these people. If they had just come out and said "We don't sell those sizes of paintings and frames anymore" I could have moved on. After 60 days your money is their money even if you have nothing to show for it. You are expected to know their jobs better than they themselves do and act accordingly. Phone calls are outsourced to a call center out-side of the U.S. The people answering are nice, respectful and do a great job at making think there is no problem. At the end of the phone call, you feel better and NOTHING has changed. I finally received my painting in a tube. I did not get what I paid for and am unable to easily find a company that will frame original artwork for less than a few hundred dollars. I cannot hang my painting; it is in a closet. They advertise large frame and list prices but they do not sell them. You CANNOT buy what they advertise! In fairness the artiest did a wonderful job. It is the lies of the company that prompted me to report them to the BB and every online site I can and will find both private and governmental in nature. Don't let these people steal from you.
Paint Your Life is an online art service that creates affordable, totally customizable, hand-painted portrait art from your photos. Designed to honor and celebrate the special moments and memories in your life.

