Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
OurTime has a rating of 1.2 stars from 450 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OurTime most frequently mention customer service, fake profiles and credit card. OurTime ranks 54th among Senior Dating sites.
We monitor reviews for authenticity
Our Time removed my information and replaced it with someone else's profile pictures.
The "Hack" was an internal issue and they refuse to take ANY responsibility for their careless and reckless technology or error. YOUR information is NOT SAFE with Our Time, or whoever they call their overseas business name. I have cancelled my account and suggest ANYONE else registered with OT does the same!
I signed up for a free trial. After 2 days I was unhappy and deleted my account. I was not seeing anyone who would be my match. I called customer service to let them know. I was told I was not charged due to it being a free trial. I just got my bank statement and was charged $33.95. When I called customer service I was told that this was not a trial when I signed up. Even though I cancelled my account after 2 days they will not give me a refund. They still made me pay for a months service. What a big scam this site is. I did get two guys that were scammers, that is another reason why I cancelled my account. Reporting this site to the BBB.
Two or three times, my account password (which is saved by browser) has clearly been breached. All I ever get is the call center in the Philippines. Nothing against this country, but answers are all scripted. The last time I phoned I said I will not speak to anyone except a security professional based in the US (who knows if there are any!) Nothing. Refused to help me. So I phoned the office of Mark Schneider, VP of investor relations in New York's IAC office. They are the parent company of "Match group" which owns virtually every internet dating site in this country. Two calls, and I asked for a person to talk with in OURTIME security. So far no response. If you want to try your luck, you can reach Mr. Schneider at *******400. Good luck!
This site leaked my personal informational i was contacted by one of their members which was likely a fake profile user, which they have many of. At least 20% of the people who contacted me started with the usual "you are gorgeous" Line and in the next sentence, send me your email, because I can't be on this platform. Having the experience that I do detecting fake profiles, I never gave anyone my info but ourtime did! I asked for my money back and they declined. In addition, most men are 5.7, white conservative Christians, so although, I made a huge effort to connect, I was met with insults because I am metaphysical and not good enough since I am not Christian or white. Several responses I got were thanks but no thanks, I am a big supporter of Donald Trump, because I noted I am a liberal, this site proved to be to exclusive to SOME people. Sadly, I did pay for 6 months. They get no stars from me, but this site did not allow me not to give them at least one. Now I know why they only have 1.5 star review.
Let me start by saying I'm so glad I only signed for one month, I don't think I could stand another 2 months of looking any anymore ugly, old and overweight women, what's laughable is reading their expectations, 5-2" tall, a few extra pounds, hairdresser seeks tall, handsome, physically fit, successful guy who likes to help out around the house, cooking and giving massages, really? If a guy was ALL of that, do you think he would want someone like you? Look in the mirror when you ask yourself that question OK?.
No reply from the likes, does not match you up in any way shape or form, wanted to upgrade for everything, most of the women on here are snobs, looking for someone to fund their retirement
It's a scam. The majority of interest came from people in other states. There were messages in the am from interested people when I went into my account to respond the same day. Message was gone. A couple of weeks before my subscription was going to renew, I had lots of activity on my account. Once the auto payment when through, there is very little activity. So they are able to manipulate, views, and messages. The only person I talked to is in a call center, they will not refund my money. It's a rip off.
Although ive not met anyone yet that I would have a romantic relationship with, im glad I gave online dating a go. I started on OurTime and have been using that for two months now, after realising that it was time to get back on the horse following a somewhat nasty divorce process. I thought I would leave a review on it here as Ive liked using the site and as a beginner it really was ideal for breaking me into the online dating scene. Im now using a site called PrimeTimeLove.com which id seen some great reviews on and is a very similar idea but in my area (Milton Keynes) Im finding that there are a higher number of ladies showing up in my searches. This has in turn translated into more actual dates, which were few and far between on the first site (although as I say, it really was ideal for getting me used to the way it all works). Overall, I would recommend the site if you are a beginner and looking to start slow but then suggest trying other senior (not my favourite phrase) dating sites in order to find one that fits you and your local area better. Good luck!
Today was the 3rd time I called to have my auto pay refunded. I cancelled back in May. Each time I was reassured that there would be no more charges. The bank has changed my card because it was compromised but Our Time is able to charge! This time, they couldn't even find my account (right, it's cancelled), nor could they find my charge number - yet they charged it on 8/25/17! How is that possible?
This is not a good site! Seriously folks - they matched me with defunct profiles to get me pumped up... but I searched the users and found from the back door when they last logged in... may as well be talking to the wall. Also, many times the message box gets highlighted... but there is no message... In general, the matching criteria are garbage and their sorting of messages/emails/matches are defective. I mean -- why spend time emailing to defunct profiles and waiting for a response... which their own algorithms just matched you with? They hide a lot of this by not providing the sorting capabilities to quickly see these scams. Save your money.
WOW I knew escorts had there own site but on
Our time for older men. I was hit up 25 times over a
Five hour time. I was given phone number built in there fake profile. Very offened that trying a quality
Lady and the escorts attack. Our time sent me a
Lawyer brief that your kidding me I am supposed to
Understand those terms. Right shut this site down
It's totally fraud.
I have tried 3 times to call an correct things. They tried to make it my fault. I have changed my password like they said. I am still receiving flirts from women. They are disappointed because they are trying to flirt with a guy. It is the worse.
They've posted the same picture of a man twice, on the same page but under different names.
They've also used a photo of a man who's been used in their UK TV adverts...& apparently he's found someone. Go figure.
I signed up for Our Time for a six month subscription and thought it would work for my age - over 50, There was very few profiles in my area that were under 60 years old. The navigation and search features were worse than some of the free dating sites that I have tried. I was completely and totally frustrated with the whole site.
I paid 121 $$ for six month and I expected to find somebody without annoying advertisements interruptions, every 2 seconds ad pops up covers all screen, without option to remove it, its very disturbing, I plan to cancel membership, if I need to watch advertisements I can watch it for free and not for money, will go back to other dating site
TERRIBLE site, no control over members. I've been receiving messages from people 40 years younger and 18 years older than myself.
Most responses asked for an email or phone number and had their address in user name and phone number scrawled across their picture. Messages from 50-3,000 miles distance.
THIS IS AN OVER 50 SITE THAT ALLOWS ANYONE TO JOIN.
Now it gets worse. When contacting them you reach "non-English speaking" English language c/s reps in the Phillipines who refuse to address any concerns and offer no assistance (I tried 3 times and hit a brick wall each time).
It's terrible that companies/people spend so much time devising deceitful schemes.
STAY AWAY, BUY A COUPLE NICE STEAKS.
Well i can say i shelled out for a month. Nothing but bs. People from other side of the country constantly sending messages. I dont like the fact we arent able to narrow down our matches they send. Not really into 80 year olds at this time of my life. 48 and looking for a different website already. Just relocated and was truly hoping this was going to be a good site I guess I should have read the reviews before I paid for the membership. My guess is they get a lot of people that just pay for one month and never come back I will be one of those
I agree with all the negative things others have said, I also will add, however, I received numerous "messages", "flirts" and other contacts from far distant areas. One message I received (which was apparently from a bot) indicated that she loved my uniform. In my picture I wasn't wearing anything that remotely looks like a uniform. And I was particularly upset by receiving three messages from supposedly different women, but all three had the same pictures and the profiles were different. And I received many responses from what appeared to be bots. The responses weren't related in any way to what I had sent. The automatic membership renewal somehow twice managed to get turned back on after I turned it off. I requested that my profile be completely deleted.
I chatted with 5 different seemingly good choices which all turned out to be fake. Deeply upsetting when you think the photos and profiles are real and you are begunning to connect. After only 2 weeks I have got savvy about which ones are suspicious. They try to get you to give your email and phone details etc and to chat off the site.Don't fall for it until you are really sure. They take photos off the internet and will often charm you initially mentioning your beautiful smile. You start to get a hunch eg grammar or spelling a bit poor and a feeling something doesn't quite add up.
I stopped my subscription as they are providing a fraudulent service. It's all very distressing after such a short time I feel emotionally drained. Ourtime needs to clean up its site. Do not join and if you do Be VERY WARY.
100% useless -----sent me dating messages from all over the country even though I specified 25 miles radius. The matches they sent me I wouldn't match to my dog. No offense to anyone's dog. There is no way to communicate to anyone at Our Time to get things fixed ----I still had 3 weeks left in my membership but opted out anyway. Our Time sucks.
Answer: Not sure what you mean by the shaded areas. But never mind, I agree with Alex H, don't get involved with them, they are just after your money. The reply rate is extremely low and the site is full of fake profiles. You will just lose your time with it ( like I did and I regret it). It's important to find a legit site, the site that should suit you best and I found mine: https://j4l.com/402007 It's 100% legit and valid and they don't resort to bots and fakes. I met my girlfriend through them so I know it's a working site!
Answer: They are charging me and I cannot get on this site, I want a refund as I have not been able to use this site,
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account