OTC DealReviews 52

I purchased the 54" Drive Bariatic Electric Hospital Bed from otcdeal for my Dad who is in at home hospice care. We didnt need a Bariatic Bed, as my Dad is now only approx 150 lbs. But that is the only type of bed that is available in a 54 Full Size bed. He was in a small twin bed that was supplied by hospice that was only 36" wide. He had a hard time turning in it and wanted a larger bed. Hospice could not supply anything else but the 36" twin. After searching the internet for 54" Full Size Hospital Beds, I decided on otcdeal they had the best price and the service I received was excellent. I would highly recommend otcdeal if your in need of a Electric Hospital Bed for your loved one! FIVE STAR SERVICE *****

I was pleasantly surprised by the amount of products and their prices on this site! Many of the products I currently use are available on here for much less than what I find at the local superstore. Because of my severe social anxiety, shopping online is an excellent way for me to navigate my life, and this site is now my new and favorite go-to!

I ordered a replacement for our nebulizer. It was dropped the night before. I asked for overnight service and a week later I have not received the product. The UPS website show I should receive it in a few days. Thank goodness we have not had to use it in the past week.

Ordered a mattress from this company somewhere near Dec 5th. Was informed 2 days later that mattress was no longer made. They offered a upgraded mattress for the same money. I could never get that mattress shipped to me. Finally told them to cancel order. They told me it would ship on the 23rd of Dec and would receive it by the 25th never happened. Finally they cancelled the order on 1/3/17 and said they would credit my card and should receive the credit within 24-48 hours as of today it has been 144 hours not including weekend. Other reviews I read have had same issue. I usually read reviews of companies but didn't do it on this one. Mistake I won't make again. Won't recommend this company

My order for nutritional supplement was stuck for a few days as "being processed", so I used the CHAT to follow up- which asked for my contact email and number. Additionally, the web-published contact number was called but no answer. Not long after, someone called and gave assurance that the order would be shipped that day with a promise to send by email the tracking number as a confirmation. When no tracking number showed up, this was followed up again through CHAT. The customer service person assured that the order did ship and finally sent the tracking number. Long story short: the order finally came through and was received two days later. My experience suggests that OTC is responsive, but giving it only 3 stars for the need to be prompted for order completion. Hope this helps future customers decide for themselves.

I ordered Diflucan, which is brand name antifungal fluconazole, it never was indicated that I would get sent anything but Diflucan. But instead got sent a generic I'd never even heard of (Eradicom, which has very little literature about it on the internet). Why would I want to take the one I've never heard of? I was still charged for the Diflucan.

I ordered two bottles of Liquid Collegen +C on October 19,2016. They say it will ship in 24 - 48 hours, this is now 8 days and it still hasn't shipped. Called the number on the site, a lady told me that my order should arrive between 7 - 10 days from my order placement, but yet she was contacting the shipping department to have it shipped out as the item is and has been in stock all this time. When I asked again then if my order will be to me within 3 days, she said she would have to talk to the shipping department about expediting the order. Now mind you, my Credit Card was charged on October 21st. I know I will never order from this company again and I recommend anyone else look the other way unless you can wait 6 months for an order to arrive.