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OrthoticShop has a rating of 4.4 stars from 11,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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Unsure how the shoes came from Dr. Comfort when I ordered from there originally and they were on backorder. Happy with the shipping time. They were quick to respond to an email I sent check king status of my order.
Over all good experience. I would buy their products again.
I love ortho heel sandals.just can't find a pair like my first ones.but I will keep trying
It was very easy to locate what I was looking for a nd a large selection.
Thank-You!
Painless - picking different colors could be more straightforward, at times it says "4 colors" but then it's not true. No biggy. Easy to navigate site
I would not recommend ordering from Canada.
The $ exchange.
$33.00 shipping and handling.
Had to pay an additional $37.00 to the delivery person.
It took over two weeks to get here.
$79.00 sandals turned into $150.00. I could have bought them for less money here in Canada.
Never Again
Excellent customer service
Received my shoes really fast. They were a little too narrow for my wide feet so I am having to return. No problem with the return process at all.
Easy, good selection, code for extra savings
Nice product and on time delivery
Good variety of items. Easy process
I easily found what I was looking for and a few other things I am interested in that I didn't know about. Ordering was easy and i got my sandals and inserts surprisingly quick. The products have been in use now sbout a week and are meeting my expectations.
I wear a 10.5; ordered 11.5, left fits like a 10...
You carried what I needed/wanted. I ordered two pair of slippers. One was a slide style and the other a thong style. Both fit as expected and are comfortable and supportive. The slide slippers were in new condition; however, the thong slippers were obviously worn. The bottoms were dirty and the footbed had toe and heel impressions. I am disappointed. I thought I purchased them new. I really like these slippers, and if these were a floor sample and the only ones left in stock, I am confident I would have bought the floor sample anyhow. I am unsure why I was sent a used pair. I would have appreciated knowing this prior to purchasing. I feel it was dishonest. Nonetheless, I like both pairs of slippers and I believe they will serve my feet well. Thank you.
Good. You could explain the difference between ground shipping and standard shipping though.
The delivery delay gave me some 'pause'.
Please send a return form. I want to return the item. Order #*******.
Thanks,
David Henderson
Everything was fine. I returned one pair because they were too large. Asked for an exchange.
Excellent website for shopping choices. Easy to order. The shoes were not as narrow as I hadexpected. Overall beautiful shoes and shade of brown
So far they feel great.
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

