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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Tennis O.
1 review
0 helpful votes
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Overall great experience
August 27, 2018

Overall great experience.

Date of experience: August 27, 2018
cathy h.
1 review
0 helpful votes
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Fast service
August 27, 2018

Fast service

Date of experience: August 26, 2018
Alka k.
1 review
0 helpful votes
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Amazingly fast delivery
August 26, 2018

Amazingly fast delivery

Date of experience: August 26, 2018
ANGELO I.
2 reviews
0 helpful votes
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MY SHOPPING EXPERIENCE WAS VERY USER-FRIENDLY AND VERY PLEASANT. I HAD A QUESTION ON THE PRODUCT AND YOU PROMPTLY ANSWER WITHIN AN HOUR. THAT WAS VERY IMPRESSIVE! I KNOW THAT MY MOTHER WAS LOOKING FOR SHOES LIKE THIS FOR A VERY LONG TIME! I FINALLY FOUND THEM - THANK YOU!

Date of experience: August 25, 2018
Suzanne H.
1 review
0 helpful votes
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Enjoyed that I could use my Amazon account rather than create ANOTHER password just for your site!

Date of experience: August 24, 2018
Tena T.
1 review
0 helpful votes
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I am sending back my second pair of shoes
August 24, 2018

I am sending back my second pair of shoes. Nice but I have a hard time with liking and fit without trying on before I buy.

Date of experience: August 24, 2018
Anne F.
2 reviews
0 helpful votes
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Easy to use, found what I wanted!
August 24, 2018

Easy to use, found what I wanted!

Date of experience: August 23, 2018
Karen E.
4 reviews
0 helpful votes
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I was pleased with both pairs of slippers I ordered. I knew the brand I wanted and the site had them in stock priced similarly to other online shopping sites. Delivery was in two separate shipments but both were received in a timely manner.

Date of experience: August 23, 2018
Maggie T.
4 reviews
0 helpful votes
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Difficult to checkout
August 23, 2018

Difficult to checkout. Kept rejecting my email repeatedly.

Date of experience: August 23, 2018
Judy T.
1 review
0 helpful votes
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Do you have socks to fit youth size 2/3
August 23, 2018

Do you have socks to fit youth size 2/3. I was not able to find any.

Date of experience: August 23, 2018
ona s.
1 review
0 helpful votes
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Easy, expedient
August 23, 2018

Easy, expedient

Date of experience: August 23, 2018
Robert E.
2 reviews
0 helpful votes
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Quick, Easy To Use
August 22, 2018

Quick, Easy To Use. No Problems.

Date of experience: August 22, 2018
Sandy H.
1 review
0 helpful votes
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Pretty simple to order
August 22, 2018

Pretty simple to order

Date of experience: August 21, 2018
Jen K.
1 review
0 helpful votes
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Good shopping experience!
August 21, 2018

Good shopping experience!

Date of experience: August 21, 2018
sharon w.
2 reviews
0 helpful votes
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I returned items they did not fit my feet
August 21, 2018

I returned items they did not fit my feet. I have extremely fluid in my legs and feet.

Date of experience: August 21, 2018
Barbara H.
1 review
0 helpful votes
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Easy to use and you had a nice variety to choose from, but item was not true to size. It ran very small

Date of experience: August 20, 2018
William A.
5 reviews
0 helpful votes
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Excellent
August 21, 2018

Excellent. How's that?

Date of experience: August 20, 2018
Hulithedane P.
1 review
0 helpful votes
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Truly informative guidance for finding the right insole. Also had my size (Womens 12) which is not easy to find. Thank you. I'm going to try these first before I run off and spend $300 or more at one of the competitors. For that price, I'd rather buy a fine pair of Italian leather dress shoes!

Date of experience: August 20, 2018
Jen N.
3 reviews
0 helpful votes
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This is the only vendor that I found that still sells this older style in purple. My daughter is very happy because she wanted the same shoe, just in the next size up. Thank you for keeping this in stock.

Date of experience: August 20, 2018
Cecil K.
1 review
0 helpful votes
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I like that it was easy to place the order
August 19, 2018

I like that it was easy to place the order. I received it in a timely manner and the price was reasonable.

Date of experience: August 19, 2018