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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Rene H.
1 review
0 helpful votes
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Received shoes as ordered in time specified
October 1, 2018

Received shoes as ordered in time specified

Date of experience: October 1, 2018
Tina I.
3 reviews
0 helpful votes
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Overall good shoe quality for the price
October 1, 2018

Overall good shoe quality for the price

Date of experience: September 30, 2018
Felicia H.
2 reviews
0 helpful votes
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Not a fan of the shoes
September 30, 2018

Not a fan of the shoes. They are hard, heavy, and they don't fit my feet properly.

Date of experience: September 29, 2018
Cindy A.
1 review
0 helpful votes
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First time I've shopped with Orthoticshop, so far I've been satisfied. I'm going to need to return some items and hope things continue to go well. They have a lot of different brands and I want to continue to do business with them.

Date of experience: September 29, 2018
Helen S.
2 reviews
0 helpful votes
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I was pleased with how quickly my order arrived
September 29, 2018

I was pleased with how quickly my order arrived. I purchase a floral pattern sandal and was a bit disappointed the pattern on each sandal didn't match better. One sandal has the red/pink pattern and the other has more of the yellow part of the pattern.

Date of experience: September 29, 2018
Michael P.
4 reviews
0 helpful votes
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Excellent selection
September 29, 2018

Excellent selection. I shopped amazon.com and New Balance but you alone had the shoes I need. I wear leg braces and it is difficult to find the right size. But you guys did it! I will return.

Date of experience: September 29, 2018
GENE K.
1 review
0 helpful votes
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I was not satisfied with the item I bought, as I could not use it and had to return it.

Date of experience: September 29, 2018
Carol E.
1 review
0 helpful votes
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Great product easy website to navigate
September 29, 2018

Great product easy website to navigate

Date of experience: September 29, 2018
Drucilla R.
1 review
0 helpful votes
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I am inexperienced with using my iPhone but found your online order site very easy to find and order the products colors and sizes. For those who are from the older generation I highly recommend this website. Many great benifits like free shipping are also included.

Date of experience: September 29, 2018
Chris W.
1 review
0 helpful votes
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Great experience!
September 28, 2018

Great experience! Need to return one pair and try a different size in another, but no complaints at all!

Date of experience: September 28, 2018
darcy s.
1 review
0 helpful votes
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Initially i couldn't get to the shopping cart, it gave me option for paypal or amazon account only.

Date of experience: September 28, 2018
Benard W.
1 review
0 helpful votes
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Quick and easy
September 28, 2018

Quick and easy. Large selection of shoes made experience enjoyable.

Date of experience: September 27, 2018
melissa f.
1 review
0 helpful votes
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Very pretty shoe, and very comfortable
September 28, 2018

Very pretty shoe, and very comfortable

Date of experience: September 27, 2018
Billie B.
2 reviews
0 helpful votes
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Quick & easy to order...
September 26, 2018

Quick & easy to order...shipping free.thank you BB

Date of experience: September 26, 2018
Barbara D.
1 review
0 helpful votes
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The delivery box was a UPS Priority Mail
September 25, 2018

The delivery box was a UPS Priority Mail. It was missing the invoice and a return slip

Date of experience: September 25, 2018
Barbara L.
2 reviews
0 helpful votes
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I love the brand
September 25, 2018

I love the brand. Web site is tricky. But I am older.

Date of experience: September 25, 2018
Adriana L.
1 review
0 helpful votes
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Shopping as easy
September 25, 2018

Shopping as easy. The product is not as supportive as I expected. My arch totally collapsed and I need something with more structure

Date of experience: September 25, 2018
Sara H.
2 reviews
0 helpful votes
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Wish it were easier to track item using amazon pay
September 25, 2018

Wish it were easier to track item using amazon pay. No receipt from your store and my order never showed up on amazon. Only proof of purchase was my credit card statement. Not ideal to track purchase or package if there was a problem.

Date of experience: September 24, 2018
Leslee D.
1 review
0 helpful votes
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I love my sandals and will buy a product from your company again. I've already recommended you to a friend.

Date of experience: September 22, 2018
charlotte b.
1 review
0 helpful votes
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Great looking and comfertable
September 21, 2018

Great looking and comfertable

Date of experience: September 21, 2018