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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Dave B.
7 reviews
0 helpful votes
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Good transaction
November 19, 2018

Good transaction

Date of experience: November 19, 2018
Robert S.
1 review
0 helpful votes
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Great product
November 18, 2018

Great product. It really helped with my knee and foot pain.

Date of experience: November 18, 2018
William W.
1 review
0 helpful votes
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Nice experience
November 17, 2018

Nice experience

Date of experience: November 17, 2018
Joel B.
1 review
0 helpful votes
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Shoes arrived very quickly, and in perfect condition.

Date of experience: November 16, 2018
sherry M.
1 review
0 helpful votes
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Love my Orthoheels!
November 16, 2018

Love my Orthoheels!

Date of experience: November 15, 2018
Nancy S.
1 review
0 helpful votes
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Seems to take too long to load styles
November 15, 2018

Seems to take too long to load styles. Pages slow and then the verify robot thing came up several times throughout my shopping and I had signed in still came up again. My eyesight is not as good as it used to be so hard to make out the robot photos. But not that bad of an eyesight.

Date of experience: November 15, 2018
Judith J.
3 reviews
0 helpful votes
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Shopping was fine but I think the shipping rate is high.

Date of experience: November 14, 2018
Brenna P.
1 review
0 helpful votes
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I frequently buy shoes from the Orthotic Shop
November 14, 2018

I frequently buy shoes from the Orthotic Shop. I appreciate the discount.

Date of experience: November 14, 2018
Don S.
1 review
0 helpful votes
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Aok
November 13, 2018

Aok

Date of experience: November 13, 2018
Barbara F.
1 review
0 helpful votes
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Good and fast
November 12, 2018

Good and fast

Date of experience: November 11, 2018
Terry E.
2 reviews
0 helpful votes
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I had to send the shoes back by priority mail, you should have received pin Friday. I need the next size larger 10 med

I've tracked my return and apparently no one was available on Friday & Saturday.

Would it be possible to get the exchange done quickly? I'm going on vacation leaving

Date of experience: November 11, 2018
Casey C.
3 reviews
0 helpful votes
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Good product, fairly priced and excellent shipping.

Date of experience: November 9, 2018
Shirley W.
1 review
0 helpful votes
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The product is great!
November 8, 2018

The product is great!

The $30.00 delivery charge is too high and I will not order again for that reason.

The product arrived November 8th. It took over 3 weeks to receive the product.

Date of experience: November 8, 2018
Dick P.
1 review
0 helpful votes
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Still testing the shoes indoors so not sure yet if I'll keep them

Date of experience: November 8, 2018
Linda A.
1 review
0 helpful votes
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Very Satisfied
November 8, 2018

Very Satisfied

Date of experience: November 8, 2018
Lucille T.
1 review
0 helpful votes
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Slippers are perfect fit
November 8, 2018

Slippers are perfect fit. My husband loves them.

Date of experience: November 7, 2018
Stephenie B.
1 review
0 helpful votes
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I am satisfied
November 7, 2018

I am satisfied. The price for some shoes is quite expensive but all orthotic shoes from any merchant are expensive.

Date of experience: November 7, 2018
Janet A.
1 review
0 helpful votes
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Shoes are adorable!
November 7, 2018

Shoes are adorable! Fit is great and they are well made

Date of experience: November 6, 2018
Tiffany F.
1 review
0 helpful votes
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Love my sandals
November 6, 2018

Love my sandals. Great support. Site easy to use

Date of experience: November 6, 2018
Mary W.
3 reviews
0 helpful votes
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I'm a special ed classroom assistant, on my feet all day. Your shoes have saved my feet. This is my third pair!

Date of experience: November 6, 2018