Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of OrthoticShop

OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate OrthoticShop?
grey stargrey stargrey stargrey stargrey star

OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
This company does not typically respond to reviews

Instant Feedback

74,150 reviews

We monitor reviews for authenticity

Jo A.
1 review
0 helpful votes
Follow Jo A.
Unfollow Jo A.
Share Review
Report Review

I love my boots
December 9, 2018

I love my boots. Great fit and true to size.

Date of experience: December 8, 2018
Virginia B.
1 review
0 helpful votes
Follow Virginia B.
Unfollow Virginia B.
Share Review
Report Review

Fast shipping, exactly as pictured and a great fit!

Date of experience: December 8, 2018
Grace B.
1 review
0 helpful votes
Follow Grace B.
Unfollow Grace B.
Share Review
Report Review

Awesome!
December 7, 2018

Awesome! I love Drew Bloom shoes and wear them daily. I was thrilled to find them on Orthoticshop.com, ordering was easy and i received them quickly! Great customer service! I will definitely be ordering from here in the future. I will also mention it to my family and friends. Keep up the great work!

Date of experience: December 7, 2018
Sherrie N.
1 review
0 helpful votes
Follow Sherrie N.
Unfollow Sherrie N.
Share Review
Report Review

My cane arrived quickly and is just what I needed
December 7, 2018

My cane arrived quickly and is just what I needed.

Date of experience: December 7, 2018
Joe X.
1 review
0 helpful votes
Follow Joe X.
Unfollow Joe X.
Share Review
Report Review

I love AmazonPay!
December 7, 2018

I love AmazonPay! Orthotics were great too! A little uncomfortable, but good.

Date of experience: December 6, 2018
Elizabeth O.
2 reviews
0 helpful votes
Follow Elizabeth O.
Unfollow Elizabeth O.
Share Review
Report Review

This is the second pair of slippers my husband has purchased. They are well made, warm, and support his feet.

Date of experience: December 6, 2018
Tonya E.
4 reviews
0 helpful votes
Follow Tonya E.
Unfollow Tonya E.
Share Review
Report Review

Usually have the best price with discount codes sent via email!

Date of experience: December 6, 2018
Rhonda W.
1 review
0 helpful votes
Follow Rhonda W.
Unfollow Rhonda W.
Share Review
Report Review

I was having trouble placing my order because I was using my kindle.

Date of experience: December 6, 2018
P M.
1 review
0 helpful votes
Follow P M.
Unfollow P M.
Share Review
Report Review

I have a Morton's Neuroma on one foot and this is my go to shoe for best comfort

Date of experience: December 6, 2018
Kathy C.
1 review
0 helpful votes
Follow Kathy C.
Unfollow Kathy C.
Share Review
Report Review

I had an initial issue
December 6, 2018

I had an initial issue - see below - checking out with Amazon didn't give me all the same options as I normally get with Amazon. In the end, though, it all worked out.

I tried to use my Amazon account to check out, but the addresses got messed up.
Sending you an email now!

Date of experience: December 6, 2018
RJ Q.
1 review
0 helpful votes
Follow RJ Q.
Unfollow RJ Q.
Share Review
Report Review

Found the item I want and the buying/shipping process was easy.

Date of experience: December 5, 2018
Anette A.
1 review
0 helpful votes
Follow Anette A.
Unfollow Anette A.
Share Review
Report Review

Kk
December 6, 2018

Kk

Date of experience: December 5, 2018
Danny S.
1 review
0 helpful votes
Follow Danny S.
Unfollow Danny S.
Share Review
Report Review

Difficult but it is my first time
December 6, 2018

Difficult but it is my first time. The added challenge was that I don't live in the USA.
When I was worried I contacted the orthoticshop.com. The response was both courteous, patient and helpful.

Date of experience: December 5, 2018
Nancy B.
2 reviews
0 helpful votes
Follow Nancy B.
Unfollow Nancy B.
Share Review
Report Review

I would like a comparison option
December 5, 2018

I would like a comparison option. I spent much time going between two boots, same brand, similar name, wondering what the difference was. Still not sure.

Date of experience: December 5, 2018
Barbara a.
1 review
0 helpful votes
Follow Barbara a.
Unfollow Barbara a.
Share Review
Report Review

I was under the impression there would be a $15.00 rebate on the item. But I assume because it may of come through a different source it was not applied. I have another pair of same shoe in brown and knew how comfortable they were I wanted a pair in black. I have diabetic painful feet and legs. And highly recommend this shoe.

Date of experience: December 4, 2018
M M.
1 review
0 helpful votes
Follow M M.
Unfollow M M.
Share Review
Report Review

Excellent product; excellent service
December 4, 2018

Excellent product; excellent service

Date of experience: December 4, 2018
Pat M.
1 review
0 helpful votes
Follow Pat M.
Unfollow Pat M.
Share Review
Report Review

The program would not take the CYBER15 discount I could not find a way to chat with someone to understand why. Nor could I find your way to see what exclusions may apply. I was disappointed.

Date of experience: December 4, 2018
Mark C.
1 review
0 helpful votes
Follow Mark C.
Unfollow Mark C.
Share Review
Report Review

I don't want to leave a comment, but I was coerced into it.

Date of experience: December 4, 2018
Dr C.
1 review
0 helpful votes
Follow Dr C.
Unfollow Dr C.
Share Review
Report Review

Best Black-Friday deal for this product
December 4, 2018

Best Black-Friday deal for this product. Website also recovered intelligently after I accidently closed their window. Shipping was fast. I recommend orthoticshop.com to anyone who wants to buy Caterpillar workboots, because orthoticshop.com has the best price and excellent service.

Date of experience: December 4, 2018
Pamela S.
6 reviews
0 helpful votes
Follow Pamela S.
Unfollow Pamela S.
Share Review
Report Review

Just wish I had more options in my size and I had to get wide instead of extra wide! Very satisfied with product

Date of experience: December 3, 2018