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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Charlotte B.
1 review
0 helpful votes
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The shoes arrived and are great
June 11, 2019

The shoes arrived and are great

Date of experience: June 11, 2019
Barbara C.
1 review
0 helpful votes
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Your website is not the easiest to use when selecting what you want to view.

Date of experience: June 11, 2019
Pam J.
2 reviews
0 helpful votes
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Ordering is simple, I did not appreciate not having been told that one item would be sent from a different location and take more time than originally promised. Also I need to return the soles, wrong size.

Date of experience: June 11, 2019
robert a.
1 review
0 helpful votes
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My follow-up calls went unanswered after speaking to a rep about sizing. One ticket claimed the phone # works between normal business hours. Hoping this internet purchase goes well.
I received my order and look forward to this next 30 day trial. Hopefully I will the experience of my first selection.

Date of experience: June 10, 2019
Jeanne K.
1 review
0 helpful votes
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The sole broke away from my husband's wave sandals

Date of experience: June 9, 2019
Paulo A.
1 review
0 helpful votes
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Great shoes
June 7, 2019

Great shoes. They are easy on the feet.

Date of experience: June 7, 2019
Leah T.
1 review
0 helpful votes
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These shoes are very comfortable with great arch support. Many slip-ons slip off my narrow heal but these stay in place when worn around the house (haven't worn them outside yet). I could wear them with or without socks but most likely wear with socks. Love the Earth brand!

Date of experience: June 7, 2019
Sandy Y.
1 review
0 helpful votes
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Love the shoes
June 7, 2019

Love the shoes

Date of experience: June 6, 2019
Alicia J.
1 review
0 helpful votes
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I can only wear Vionic shoes due to my plantar fasciitis, and I love that you often have sales on them or discount codes!

Date of experience: June 6, 2019
Jude L.
1 review
0 helpful votes
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I'm going to need to return product
June 6, 2019

I'm going to need to return product. One flip flop strap has an extension of strap overlapping causing irritation to foot when worn. I need to know return process.

Date of experience: June 6, 2019
Lorraine M.
1 review
0 helpful votes
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The product was not as structured as I thought. The product was somewhat thin and flimsy and did not help my problem

Date of experience: June 6, 2019
JoAnne W.
1 review
0 helpful votes
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Love the sandals
June 6, 2019

Love the sandals

Date of experience: June 6, 2019
m R.
3 reviews
0 helpful votes
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We were looking for a particular shoe we ordered before but has been out of stock for some time. Your site suggested this one. If it works, I will be very happy that it was suggested.

Date of experience: June 6, 2019
Trisha N.
1 review
0 helpful votes
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Quick and easy, just the way I like it!
June 5, 2019

Quick and easy, just the way I like it! Hope these slippers help my Aunt who suffers with plantar fasciitis.

She got them and says they are comfortable, but they make her feet look big, lol.

Date of experience: June 5, 2019
Lydia C.
3 reviews
0 helpful votes
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I was drawn here because of your huge selection of Spenco shoes. I will be back for some more! Please don't stop selling them! Zappos doesn't sell them any

Date of experience: June 5, 2019
Kaye K.
1 review
0 helpful votes
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Easy...
June 5, 2019

Easy...on sale...mailed to me on time

Date of experience: June 4, 2019
Becky N.
2 reviews
0 helpful votes
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Love your discounts and Vionic shoes!
June 4, 2019

Love your discounts and Vionic shoes!

Date of experience: June 4, 2019
Charl U.
1 review
0 helpful votes
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Tried changing password few times
June 4, 2019

Tried changing password few times. Would not let me make the change.
Called few times about the insert to help fit sandals/shoes no response when calling. Phone call was disconnected.

Date of experience: June 4, 2019
R H.
1 review
0 helpful votes
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Easy to use site
June 4, 2019

Easy to use site

Date of experience: June 3, 2019
Sharon R.
2 reviews
0 helpful votes
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The fushion is like wearing slippers all day--really comfy.

Date of experience: June 3, 2019