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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,409 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Carol D.
18 reviews
0 helpful votes
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Slippers are okay for plantar fasciitis
June 2, 2011

Slippers are okay for plantar fasciitis. A little stiff on the soles. The medium width is wide and you can only go so far with the velcro. Comfy and serves the purpose for part time wear in the house.

Date of experience: June 1, 2011
Connie T.
2 reviews
0 helpful votes
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I really love the fit & feel of these sandals. I agree with some of the posts I read before buying, they could be better if the uppers were leather & the velcro a bit more secure. However, for those of us with foot problems, the way they feel is still the most important issue. I've already referred several friends.

Date of experience: June 1, 2011
Allen F.
3 reviews
0 helpful votes
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June 1, 2011

Date of experience: June 1, 2011
DAWN M.
2 reviews
0 helpful votes
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June 1, 2011

Date of experience: May 31, 2011
amy O.
1 review
0 helpful votes
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May 31, 2011

Date of experience: May 31, 2011
Mike D.
15 reviews
0 helpful votes
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I bought from you and not the Jimmytheshoedoctor website even though you are $20 more, due to your quick response from your customer web site and I found a phone number if I have trouble. Make that a big priority in this buy from site world economy. I may not see you but I may want to hear you talk if i have a problem. Thanks-- You should always follow up to see if i am satisfied. BE as good as LL BEAN.

Thanks for the help and the quick turn around, woth the $20 extra dollars!

Date of experience: May 31, 2011
Cheryl P.
13 reviews
0 helpful votes
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Thank you for the free shipping
May 31, 2011

Thank you for the free shipping

Date of experience: May 31, 2011
Helen D.
14 reviews
0 helpful votes
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My order arrived quickly and the sandals look and fit great! Thank you!

Date of experience: May 30, 2011
Eleanor F.
3 reviews
0 helpful votes
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This was very easy to get the same shoe I have, which is stretched out some, so I can continue to have a comfortable shoe.

Date of experience: May 30, 2011
jason w.
2 reviews
0 helpful votes
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May 30, 2011

Date of experience: May 29, 2011
Annette R.
2 reviews
0 helpful votes
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The site was really easy to use
May 30, 2011

The site was really easy to use. I Love the shoes however they are not wide enough for me. I will need to send them back. The leather uppers are rally soft. Thank for send them back so someone else can enjoy them

Date of experience: May 29, 2011
Phillip M.
6 reviews
0 helpful votes
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May 29, 2011

Date of experience: May 29, 2011
Gayle T.
2 reviews
0 helpful votes
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Only negative comment would be that in Australia (where shoes aren't cheap mind you) that for the price I paid I would have received leather shoes, however, the shoes I wanted were not available here, hence my purchasing them off the website. All enquiries were answered promptly and I knew what was going on all the time.

Date of experience: May 29, 2011
elaine m.
2 reviews
0 helpful votes
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May 28, 2011

Date of experience: May 28, 2011
Betty C.
5 reviews
0 helpful votes
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May 28, 2011

Date of experience: May 28, 2011
John C.
28 reviews
0 helpful votes
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These are great socks
May 28, 2011

These are great socks. Will continue to purchase socks from you. They are so very soft with no seams. Love them.

Date of experience: May 28, 2011
Patricia L.
13 reviews
0 helpful votes
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I was very pleased with the help that was given to me prior to buying the shoes. The shoes were to small so I needed to exchange them and the lady I talked with regarding the exchange procedure was very helpful. Thank you for hiring such a polite, professional staff.

Date of experience: May 28, 2011
Patricia C.
7 reviews
0 helpful votes
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I have been suffering from plantar fasciitis. And after wearing my sandals for just one week, the pain has gone from severe to slight. They've helped more than the $425 orthotic inserts I got from my Dr!

Date of experience: May 27, 2011
Vicky J.
2 reviews
0 helpful votes
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May 27, 2011

Date of experience: May 27, 2011
Katherine A.
13 reviews
0 helpful votes
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Perfect
May 27, 2011

Perfect

Date of experience: May 27, 2011