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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,408 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, fast delivery and arch support. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Tracey V.
4 reviews
0 helpful votes
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Great buying experience
February 23, 2012

Great buying experience. Great product! Was so happy to find just what I needed!

Date of experience: February 22, 2012
Patti A.
2 reviews
0 helpful votes
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First time using this site
February 22, 2012

First time using this site - great experience.

Date of experience: February 22, 2012
Wesley S.
5 reviews
0 helpful votes
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Great service
February 22, 2012

Great service. After receiving our order, we had to get a return order due to ordering the wrong size. We will return it for the proper size.
And we will make future purchase from The Orthotic Shop.

Date of experience: February 21, 2012
Fred K.
5 reviews
0 helpful votes
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I was directed to your site from a Google search selection. The item I wanted was brought up immediately and was just what I was looking for. Easy to order from your site. Great to have the shipping covered. The orthodics fit perfectly without trimming and conformed readily to my feet without a long breaking in period. I wear them every day.

Date of experience: February 21, 2012
Becky Y.
2 reviews
0 helpful votes
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Love the free shipping and my Orthaheel slippers
February 20, 2012

Love the free shipping and my Orthaheel slippers. My and my feet thank Orthaheel!

Date of experience: February 20, 2012
Fay g.
1 review
0 helpful votes
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Hooked on Orthaheel Footwear!
February 11, 2012

Hooked on Orthaheel Footwear! Had trouble finding Orthaheel footwear in New Zealand.I have found the sandals great for my feet, so have purchased sandals, shoes, boots and slippers for myself and my husband.
The overall shopping experience with OrthoticShop has been excellent.
I will be a customer for life now.
Thank you for shipping to New Zealand I really appreciate your service.
Fay

Date of experience: February 11, 2012
thomas w.
3 reviews
0 helpful votes
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Delivary time was excellent
February 10, 2012

Delivary time was excellent. Have entered your web site on my favorites for any future purchases thank you

Date of experience: February 10, 2012
Susan P.
24 reviews
0 helpful votes
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I wasn\'t sure what elastic sleeve was referred to in the discription under Neuroma.

The orthodic inserts are very helpful. The gel based sleeve needs to be smaller/tighter. I have a very small foot and it slides around.

Date of experience: February 10, 2012
Brenda k.
1 review
0 helpful votes
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Easy to navigate to find what your looking for
February 10, 2012

Easy to navigate to find what your looking for

Date of experience: February 9, 2012
Shelly S.
3 reviews
0 helpful votes
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It would be helpful to have a sizing chart
February 9, 2012

It would be helpful to have a sizing chart. I am in between sizes and sometimes going up a size is too big. If you had an actual measurement (cm or inches) I would be able to make a better decision on size. As it is, I just ordered two different sizes and will return the one that doesn't work for me.

Date of experience: February 9, 2012
Josep S.
1 review
0 helpful votes
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Great service and fast delivery, earlier than expected.
Thank you

Date of experience: February 9, 2012
Maida L.
1 review
0 helpful votes
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After foot surgery, I needed a shoe that would provide excellent arch support and accomodate my large, wide feet. All the high praise for Klogs Sonora and the fact that I was able to buy the WIDE made me very happy. They're very well made and I like the dark brown oil color. I am a clog wearer so this fit the bill perfectly. As others have commented, these clogs run almost a size larger so order accordingly. I usually wear a size 12 but the 11 was a perfect fit. I love these KLOGS! Very comfy and cushy.

Date of experience: February 7, 2012
Kathy W.
2 reviews
0 helpful votes
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If these shoes work, I will tell everyone I meet!
February 7, 2012

If these shoes work, I will tell everyone I meet! They are very UNshoe like! Would appreciate that if a color is no longer offered, 'you' remove it from your offerings!

Date of experience: February 7, 2012
Dee H.
2 reviews
0 helpful votes
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I'm extremely pleased with both items. The step up has me walking almost normal again and the the brace used at night is comfortable and accomplishes the need to keep my foot flexed. We found you by doing an internet search. It would be great if doctors were educated regarding your products. Thank you.

Date of experience: February 6, 2012
Lynn H.
2 reviews
0 helpful votes
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I will definetly be placing future orders and recommending this site to others!

Date of experience: February 3, 2012
Arthur B.
15 reviews
0 helpful votes
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The product was for my wife but we did not realise its weight was so high. Can you send m details on a similar space boot that is very light but suitable for outside use and providing both the lateral and vertical support for the foot

Date of experience: February 2, 2012
Nancy R.
7 reviews
0 helpful votes
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I received my order and love the shoes
February 1, 2012

I received my order and love the shoes. They are the most comfortable footwear available for those with plantar fasciitis. The cost is slightly higher than a regular shoe, so I must limit myself as to how many pairs (variety of colors) I can have at one time. I must admit, however, that orthoticshop.com's prices are very competitive with every one else. I was just happy to find that your inventory is more favorable than others as you seem to have a better amount of shoes "in stock". Thank you for helping me walk!

Date of experience: January 31, 2012
Winston K.
1 review
0 helpful votes
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So far, I enjoy doing business with orthotics.com
January 28, 2012

So far, I enjoy doing business with orthotics.com

Date of experience: January 27, 2012
C B.
2 reviews
0 helpful votes
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I had some problems with the Paypal link and a double order was placed, but the owner saw my attached note followed up immediately. He made sure they only shipped out and charged me for one full order not two the very next day. Great customer service! Thank you!

Date of experience: January 25, 2012
Patricia B.
5 reviews
0 helpful votes
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Excellent service
January 26, 2012

Excellent service. I also had to contact you about a couple of pricing errors on your website. I received a fast reply and these were both dealt with very quickly. I would certainly purchase from you again.

Date of experience: January 25, 2012