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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,397 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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California
1 review
0 helpful votes
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Bionic Slippers
October 13, 2024

Arrived on time.
Not sure the size is right for me.

Date of experience: October 13, 2024
California
1 review
0 helpful votes
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Very good experience
October 10, 2024

On time delivery. Quick service on line. What more can you ask for? Size 14 was in stock!

Date of experience: October 10, 2024
Nebraska
1 review
0 helpful votes
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Easy quick and affordable
October 10, 2024

Have no complaints over the ordering process and product was shipped to me quickly.

Date of experience: October 9, 2024
Texas
1 review
0 helpful votes
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Spenco Sandals
October 9, 2024

I love my new Spenco Orthopedic Sandals. They are so comfortable and are the only shoes that I wear in warm weather. This is my 7th pair! I wear them everyday and everywhere!

Date of experience: October 9, 2024
New York
1 review
0 helpful votes
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Inserts
October 7, 2024

Fast delivery. Good quality easy ordering. Comfortable

Date of experience: October 7, 2024
South Dakota
1 review
0 helpful votes
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Propet shoes with velcro closure
October 5, 2024

I ordered these shoes for my sister who is in a nursing home suffering from dementia. She wears a size 13 narrow shoe and they are hard to find. She has always bought the New Balance brand but that company no longer makes a size 13 narrow. She needs the velcro closure as it is difficult for her to tie with shoe laces. She put the shoes on and said she loved them and that they fit perfectly. I will be ordering another pair when this pair wears out.

Date of experience: October 5, 2024
Alabama
1 review
0 helpful votes
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Great service
October 3, 2024

Great selection. Competitive prices. Easy to find what i was looking for. Quick shipping.

Date of experience: October 3, 2024
New Jersey
1 review
0 helpful votes
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Good slippers
October 2, 2024

Really good slippers, but they are too small and I must return them

Date of experience: October 2, 2024
North Carolina
1 review
0 helpful votes
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They fit.
October 1, 2024

Hard to find size. Mt. Emery shoes are my only affordable choice.

Date of experience: October 1, 2024
Washington
1 review
0 helpful votes
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Yes I received the order.
September 30, 2024

I need to return it. How do I do that. They don't fit.

Date of experience: September 30, 2024
Florida
1 review
0 helpful votes
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Vionic High Tide II
September 30, 2024

Excellent experience with order and shipping. Loved the show.

Date of experience: September 30, 2024
New York
1 review
0 helpful votes
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Easy to order and it arrived on time, except there is not a lot of sizes and color to choose, from.

Date of experience: September 30, 2024
Arizona
1 review
0 helpful votes
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Better than Amazon
September 27, 2024

My husband loved the soles of his high top Mt. Emey boots, but the high top was chafing his ankles. He wanted the same boot without the high top. We found the shoe on Amazon, but not with the size and width he needed. When we Googled the shoe we found the Orthotic Shop. Ordering was easy because we could use our Amazon account info to pay. Hubby loves the shoes and will order the other available colors.

Date of experience: September 27, 2024
Hawaii
1 review
0 helpful votes
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Unequivocally happy
September 21, 2024

Absolutely customer friendly website, easily navigable and reliable

Date of experience: September 21, 2024
Tennessee
1 review
0 helpful votes
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Shoes returned
July 22, 2024

The shoe style was not compatible with my high instep foot.

Date of experience: July 22, 2024
Indiana
1 review
0 helpful votes
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Superb!
July 1, 2024

My husband is a walking paraplegic and needs very supportive shoes. This is the company who's shoe is exactly what he needs! Quality product! Perfect fit! Excellent customer service! We will continue to use this company to order the perfect shoe for him!

Date of experience: July 1, 2024
Virginia
1 review
0 helpful votes
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I ordered some vionic shoes(I have plantar fasciitis); their shoes work great with the arch support for my feet. The shoes were a decent price and arrived in a timely manner. No issues and the shop follows up. Great experience and I love my shoes, esp for the price! I will def check back to see what else I may have to order!

Date of experience: June 27, 2024
Georgia
1 review
0 helpful votes
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I LOVE my new Bear Paw sandals! They're so fashionable and as comfortable as they are cute! Great communication throughout and fast shipping! Thank you!

Date of experience: June 16, 2024
Texas
1 review
0 helpful votes
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Capsulitis of second toe
June 12, 2024

Capsulitis of the second is very painful and without the proper shoes, walking for long or multiple days in a row is not possible. I have been searching for some cute and stylish sandals that have the comfort I need to walk. I have custom inserts to run in but at 1000 a pair is not feasible for all my shoes. I purchased Vionic Brea Women's Toe Post Comfort Sandal from orthotic shop and I was 100% satisfied and will be purchasing again. I excited to try other shoes and sandals.

Date of experience: June 12, 2024
Georgia
1 review
0 helpful votes
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Good price & quick delivery
May 29, 2024

I love my Vionic slippers and I could not find them any where else. Vionic has discontinued them. I found them at Orthotic Shop and got them quickly.

Date of experience: May 29, 2024