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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Nicole W.
1 review
0 helpful votes
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My grandson has been wearing Keeping Pace shoes for a while although they have previously been ordered by his physician. I am hoping this self-purchase will be as rewarding.

Date of experience: May 24, 2013
Jason K.
1 review
0 helpful votes
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Easy so far
May 24, 2013

Easy so far. I won't really know until my item gets here how good of a site this is.

Date of experience: May 24, 2013
Debbie B.
4 reviews
0 helpful votes
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I have always shopped online and find that things purchased in America normally get to my home address quicker than an order in our own country Australia.
This was the case with this order. Thanks

Date of experience: May 23, 2013
Brenda W.
1 review
0 helpful votes
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Purchased Orthaheel sandals at local dept store to relieve my heel pain and was pleased. The dept store was limited in styles, so I searched the website for more options and found inserts as well as flip-flops. I have been very pleased with my purchases.

Date of experience: May 23, 2013
Helen B.
2 reviews
0 helpful votes
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The pricing is great
May 23, 2013

The pricing is great. The only problem I had was that when the order was given I expected within **-** hours it would show up on the orthoticshop tracking site, however it did not. I later found this was on back order, but I feel this should have still be place immediately on the tracking site with the notation (on backorder.approximate delivery date... this would delay any worries and calls, e-mails having to be sent.
Otherwise, all was great.shoes were received.

Date of experience: May 23, 2013
savygrany X.
1 review
0 helpful votes
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Signing up and placing the order was easy...next is delivery and product satisfaction... TBA...Wow! Completely satisfied! Excellent product, sizing and fit; only 10 days to western Canada, and duty less than$** for 2 pairs. Definite repeat customer.

Date of experience: May 22, 2013
Glenda W.
2 reviews
0 helpful votes
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I have shopped with this company many times in the past. Free shipping and exactly what I needed--wonderful!

Date of experience: May 22, 2013
Maria I.
5 reviews
0 helpful votes
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Happy with my order
May 22, 2013

Happy with my order

Date of experience: May 22, 2013
Stephen h.
1 review
0 helpful votes
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After having searched for hours to try and get the product internationally shipped, without success, I found your website which did - and your product was at a lower price - outstanding

Date of experience: May 22, 2013
Kim M.
16 reviews
0 helpful votes
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Thanks...
May 22, 2013

Thanks... I like my shoes a lot

Date of experience: May 22, 2013
therese i.
1 review
0 helpful votes
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I am very satisfied with the service and the products I received. My inquires were answered promptly and I could track my shipment. The shoes I ordered are good quality and you have a wider variety to choose from than I do in Australia. When I wear the sandals, I'm in no pain and would definitely purchase more products from your site.

Date of experience: May 21, 2013
MAUREEN P.
1 review
0 helpful votes
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I am satisfied with the shoes and they are comfortable. As I work 12 hr shifts and am on my feet a lot of that time, I need shoes with a good support and these shoes seem to have it. Thanks

Date of experience: May 21, 2013
Shelley J.
3 reviews
0 helpful votes
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First time using, prices good, but Orthoheel shoes were returned, did not care for the fit. Remedy nail products just fine and good price.

Date of experience: May 21, 2013
Lynn G.
3 reviews
0 helpful votes
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The transactions was fast and easy
May 20, 2013

The transactions was fast and easy. The sandals are of good quality. However, if you have a wide foot, the sizes run a little narrow.

Date of experience: May 20, 2013
maggi O.
1 review
0 helpful votes
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The product I wanted at the best price and all the color choices that were available...no tax and free shipping...extra bonus...

Date of experience: May 18, 2013
Ken W.
8 reviews
0 helpful votes
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Great purchase experience, the site, the process were all user friendly. I would recommend you extend this buying experience to other part of the world

Date of experience: May 18, 2013
Linda V.
10 reviews
0 helpful votes
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Would be nice to know the widths of shoes
May 18, 2013

Would be nice to know the widths of shoes.
US widths differ to aussies ones so narrow, medium or wide fitting would be usefull
Postage should allow for slow mail so cheaper option!
Not really a cost effective exercise is shoes don't fit... Lucky for me shoes were correct size
I want to order some thongs but not sure they will fit narrow feet

Date of experience: May 18, 2013
Ruth Y.
14 reviews
0 helpful votes
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You have what I am looking for at a great price. I couldn't find what I was looking for at local stores. This was a great experience, easy, great price, quick delivery.

Date of experience: May 16, 2013
Stacy G.
1 review
0 helpful votes
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Thank you so much for selling to Canada!
May 16, 2013

Thank you so much for selling to Canada! Will certainly use you again.
Regards,
Mrs. Green

Date of experience: May 16, 2013
Joan Z.
2 reviews
0 helpful votes
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It was so easy to order I did it in less than 5 minutes. I didn't get frustrated when placing my order because it is an easy web site.

Date of experience: May 16, 2013