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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,403 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Catherine P.
1 review
0 helpful votes
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April 18, 2014

Date of experience: April 18, 2014
Rebecca P.
7 reviews
0 helpful votes
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April 18, 2014

Date of experience: April 18, 2014
Peggy S.
4 reviews
0 helpful votes
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Other than getting an e-mail that said, "please use coupon code NEWS-10 for 10% off your first order!" and I was unable to use that code, I was still pleased to get what I was looking for. Another site had the same shoe, but not that color.

Date of experience: April 18, 2014
Donna F.
3 reviews
0 helpful votes
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Love the Vionics!
April 18, 2014

Love the Vionics! They are perfect!

Date of experience: April 17, 2014
Rebecca J.
5 reviews
0 helpful votes
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April 17, 2014

Date of experience: April 17, 2014
Celeste V.
1 review
0 helpful votes
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Fast delivery
April 17, 2014

Fast delivery. My feet say thank you!

Date of experience: April 17, 2014
dottie h.
1 review
0 helpful votes
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April 16, 2014

Date of experience: April 16, 2014
Jan G.
1 review
0 helpful votes
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Easy & quick plus free shipping!
April 16, 2014

Easy & quick plus free shipping! I did look back when I ordered them last time and your price increased by several dollars!

Date of experience: April 16, 2014
nak T.
1 review
0 helpful votes
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Thankyou for customer service
April 16, 2014

Thankyou for customer service
I hope i recv good products
I hope i dont have to return
A little uneasy buying online
Thankyou for all your help
Recvd my order in good condition, had to send one pair back to get larger still waiting for the return pair, hope that you receive the shipback pair back.customer service very helpful on phone with help and guidance.
Keep phone customer help, as customer service is very important.

Date of experience: April 16, 2014
Marcia R.
1 review
0 helpful votes
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I've had very good experience with Orthotic Shop. Returns are easy if shoe doesn't fit when received. I've ordered Orthoheel brand only and am pleased with the selection they carry and their service..

Date of experience: April 15, 2014
Therese M.
1 review
0 helpful votes
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Easy to find what I needed, and check out was a snap with my Amazon account.

Date of experience: April 15, 2014
Richard S.
1 review
0 helpful votes
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April 15, 2014

Date of experience: April 14, 2014
Patricia R.
1 review
0 helpful votes
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Excellent
April 15, 2014

Excellent

Date of experience: April 14, 2014
George M.
2 reviews
0 helpful votes
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April 14, 2014

Date of experience: April 14, 2014
J P.
8 reviews
0 helpful votes
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The shoes did not fit me that well and I returned them. Seemed to be good quality, etc., but just didn't fit. Thank you!

Date of experience: April 13, 2014
Janis G.
1 review
0 helpful votes
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April 13, 2014

Date of experience: April 13, 2014
Cynthia H.
1 review
0 helpful votes
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April 13, 2014

Date of experience: April 13, 2014
Council A.
1 review
0 helpful votes
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Better thought
April 12, 2014

Better thought. I received better discount than quoted after speaking with support

Date of experience: April 12, 2014
sheryl C.
1 review
0 helpful votes
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Love your products, customer service rep was great - just a few glitches with the website checkout.

Date of experience: April 12, 2014
Barbara K.
4 reviews
0 helpful votes
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Easy to find what I was looking for..
April 12, 2014

Easy to find what I was looking for. Fast free shipping. Seems great so far
I love my new flip flops. Very comfortable and supportive...

Date of experience: April 12, 2014